customer service representative

cnc machinist

product specialist

human resources manager

warehouse associate

Arrowhead Engineered Products

I worked there for 2 months . I had a very stubborn supervisor. She is very unapproachable and very unprofessional. She looks at you like you stole something and talks to you like your either bothering her or like your beneath her . She only communicates with 3 other 20 year old boys in her department. If ur not one of the 3 she has nothing to do with you . Her team are scared to approach her because they feel like she could care less about them . She sits at her desk and hides behind her monitors talking about other employees . She’s a snake and a back stabber . I really tried to break the ice with her many times but she wasn’t having it . She is very childish and very standoffish . Going by what I was told I am surprised she’s lasted as long as she has .  I’ve noticed people in her own dept go to other people for help because they don’t want to have to deal with her which is pathetic. She doesn’t  want to listen to anything you have to say unless of course you’re one of her favorite 3 people . If she has it out for you,  you’re cooked because she seems to get her way .  To put it kindly,  she’s  a jerk . She gets on to her people for the smallest stuff,  unless of course your part of her favorite . They can do no wrong . I went to her with one of them smelling just like weed,  which was from what I was told like the third time this has happen but all she did was tell him not to get close to other people because he smelt like weed .  In other words if you were part of her little circle you could do no wrong and she would make excuses for anything that they did do wrong .   Case and point the exact same thing she said something  to me about, that same person I was just referencing did the same thing and she made an excuse for why he did it which was a lie because i had ask one of the other leads and it was his first time ever being in the dept doing that task so how was that excuse even acceptable.  It wasn’t,  it was just her covering for him .  I have no hate or animosity built up for her or arrowhead .  I’m just stating the facts and what I seen and went thru .  

Ever want to work for a place that does not value your input? Or maybe one that does not care about its people? Or maybe one that has managers that think they are above everyone else and treats them as such? Or perhaps you would prefer a place that thrives on suck-ups and the good workers are overlooked?  If so, then this is the place for you!!  Remember to line up like you are in first grade to go to breaks!  That every move you make is scrutinized!  That management knows all and you are just a body in a position, easily replaced!!  If you thrive on being overworked, while the suck ups stand around, and then get threatened with write ups for not hitting imaginary targets; on being treated like a servant and looked down upon; on being worked to the bone only to be told you should have done more, then by all means apply.  But leave your self worth at the door, along with your dignity and any kind of positivity you may have. This place will suck the life right out of you and blame you for it. 

Sharonville location was a good place to work until Arrowhead came in and bought company. In 7 years, Arrowhead has had 3 CEO changes and many Operations Manager position changes, The company has little to no real idea of the direction they want to go. Arrowhead closing Sharonville location and the JN name suffers. No communication between Arrowhead and the employees who make the company money. Management will lie and take the jobs of good working people and not care about them at all. Open communication is not real and Operations Manager is not at location most of the time. Too much remote work with no direction from supervisor team. Customer service has gone from great to poor and many customers spending their money with rival companies now. Poor business values as many vendors not paid on time and the inventory suffers and sales are lost.

Typical day at work involved doing 2 shifts worth of work in 8 hours or less. The only incentive given is threats of being written up by a young person with zero experience. Your breaktime includes the time it takes you to walk from your work area to the break room. Age discrimination, the older you are, more work piled on you while younger employees either stand around or sit down with a fan blowing on them all day. One raise that didn't even meet the cost of living, 25 cents. Supervisors are lazy and incapable of training new employees. Points system is ridiculous. Entire management team has been replaced in less than a year. STAY AWAY unless you're just absolutely desperate, then still stay away. Very high turnover rate and this place has only been there a year. 

I would say the lax culture creeps into everything, communication being the biggest to suffer. Things will change abruptly or not change at all, even when it's very necessary. EBITDA is the only focus which is reflected in decisions top to down. It's not immediately obvious but it's all the little decisions that reveal the ultimate corporate goal. Talking to coworkers is enlightening as you'll realize someone less experienced and effective than you is making more or comparative pay due to outside relationships with Management. I would say it's a fine place to work if you can stay disconnected and detached aka punch in: do your job the best you can with what you got. Punch out: leave knowing there are problems you can't fix. Leave work at work and know that you're replaceable.

Left the company, I gave notice, Certain leadership persons are very unprofessional and abuse their privileges and company travel expense budgets (I personally saw them do this). In addition if you are not in the pockets of those supervisors and super supportive of their poor ethics and unprofessional attitudes, you are a liability for their poor work habits. They complain of bad culture and team members but they perpetuate their issues by acting bad them selves. I can not be a part of that poisonous work environment. I was with the company for many years, and simply could not pretend the company wasnt disfunctional.

 too many changes too quick, non stop computer problems, missing & overworked management, no advancement or raises, a lot of promises with no follow through
arrowhead is closing lots of warehouses and sending their archers to be unemployed. This company is a big pretender who does not care about customers or its employees.  Too much remote work with customer service people that have no knowledge of the parts or industry they work in. There is not enough hands on training and customer service management  only wants calls answered and move on to next call. No longer allowed to actually help customer with an order or technical help. This is like fast food at a drive thru that is poorly managed. 

Arrowhead has grown rapidly through several company acquisitions in the last year. These mergers have caused financial struggles for the company. They force PTO/sick days down to zero, bonuses are based on EBITA, so, they are non-existent. They’ve instituted newly required work hours even for salary/office employees. Hybrid and remote schedules are very strict starting in 2023 and lack any flexibility. Benefits are changing in 2023 and have gone up significantly. Unable to balance work/life, the workload is unevenly distributed and continues to increase with the new companies and company lay-off’s.

Used to be a decent place to work but upper management completely ruined it. It went from a family feel setting to complete corporate dread. Most the people (warehouse associates and team leads) are good hardworking people. The supervisors are also decent but management pushes down on them hard. Major disconnect with upper management. They simply don't care about you. All they care about are the numbers. For the workload you are expected to do pay isn't worth it. No room for growth. No increased pay for being certified on the machines. They used to do fun things like big lunches, cornholl tournaments amongst others but all of it was scraped. The benefits aren't bad so that's a plus. If you need a steady paycheck and don't care about these things I suppose it's for you, just don't expect much.

I worked in the creative department as a Senior Designer for almost four years. During my time there, I encountered challenges related to leadership in the Creative Team and team dynamics. I observed what I felt was inconsistent management, lack of knowledge and training and perceived favoritism, which impacted overall morale within the team.

There were also communication styles and behaviors that I personally found difficult, and I raised concerns through the appropriate internal channels. While my experience may not reflect everyone's, I ultimately made the decision to resign in order to prioritize my well-being and professional growth.



Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$20.00 per hour
Cnc machinist 4 salaries reported	$22.50 per hour
Product specialist 10 salaries reported	$58,500 per year
Human resources manager 13 salaries reported	$100,000 per year
Warehouse associate 1 salary reported	$20.00 per hour

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