service advisor

sales advisor

technician

automotive technician

lube technician

Asbury Automotive Group

They require a lot of you in the technology field.  It constantly changes and they depend on the Tier 1 to be the face of the information department.  This is almost to a flaw.  Due to my supervisor and manager having little IT expertise they didn't have a good understanding of projects or the time it actual takes to complete them.  When they fell behind their answer was weekend work and overtime. They didn't understand that overtime is not compensation for time. While I was there they had three major projects and all of them required Tier 1s to work between 40 - 60 hour of OT on the projects.  This didn't have to happen, but they don;t understand time.  The process for looking up information is archaic and needs immediate improvement.  You will be asked to go above and beyond for them. They do not treat your time with the same sentiment. Follow the rules.  They do not care if you are getting your work done or good reviews. They don't want you to use ride share to get to sites and will penalize you if you do. They don't consider it reliable transportation. Not sure if they are aware but these companies are huge and very reliable.  They go everywhere a regular car goes, because they are regular cars. It doesn't matter if your stores like you and you get the job done.  They do a less than stellar job monitoring the status of the stores.  This allows some employees to go weeks or even months without visiting dealerships.  They will move your areas to what is convenient to them.  I was moved in locations because newer employee moved to a closer location that I lived.  Its like being penalized, because a new person is closer geographically to an area you developed. Two days as vacation is a shame.  You will be considered a corporate employee, but they will have you working the dealership schedule.  This is while you watch the other corporate employees enjoy their extra days off.  They don't empower each individual to maximize their potential.  Some of the workers get into a groove and do nothing extra for the duration they are there. You can complain or bring it up. I've seen the same people making the same mistakes and showing no growth. This leads to a few people having to carry the load for many others.  If they see you working they will pile on more responsibility. They don't teach each individual the same skills or give them the same responsibilities. Some never learn certain skills or systems.  They could benefit the entire team, but don't.  The workload is unbalanced.  Depending on where you are you may have to deal with more customers, sites, phones issues, and traffic.  You will be treated as if it is all equal. Management can be rude at times and will talk to you like a child. The raises are also a joke.  I was given a .50 raise.  That doesn't cover cost of living in Atlanta! Its also not a raise you'd expect to get from a Fortune 500 company.  Its one that is more representative of a fast food job. Everything comes with a price.  They will always bait you with something before springing the real objective on you.  They tried to offer the Atlanta area people Super Bowl tickets for a show ( never got tickets).  Then they tried to get us to work over the Super Bowl weekend. These are they types of things you have to be mindful of with this company. When you are ready to take vacation they will attempt to limit what da with you area.  If if people are in you area and you have coverage they may not let you take say the friday after Thanksgiving and Christmas off. They have an unwritten policy they will enforce. Even with only 2 holidays they still want you to coordinate your days off with the other techs.

This was by far the worst job I have ever had.  Little real word job training.  There was training provided, however it did not match what a tech would see at each location. You are expected to figure it out yourself, if not, you'll pay the price.

Management is a joke.  If you like being micromanaged, this place is for you.  They have no sense of what it takes to provide good customer service.  If you are working with a user, and you get a call telling you to go somewhere else, you're expect to jump and run leaving the user high and dry.  Very professional there, not.  You have little to no freedom to work, as you are constantly micromanaged by "management" often times texting and calling you asking where you were and what you were doing, as if you were a small child.  Supervisor constantly nit picks every move you make and you can never get away from it.  If you do not answer right away, she will blow your phone up, again, like a small child needing attention.  It was one of the most annoying experiences of my life, not to mention, HIGHLY unprofessional. 

You are not allowed to have an outside life when working for this company in terms of the IT field.  You are expected to be available 24/7 and if you're not, you'll get called out for not being a "team player."  Every single time I was out on approved PTO, I was bothered multiple times by "management" not respecting my time off. If I did not answer, my phone would get blown up until I did, even though I was off on PTO. Then I was told they "forgot" I was off.  Way to manage your people...lol.  Trust me, they do not pay well enough for this kind of expectation. 

Time off is a joke, if it doesn't work for the company, you won't get it, despite only getting TWO paid vacation days a year.  I'm almost surprised they don't expect you to work Thanksgiving and Christmas.

Work load is unrealistic for the pay.  They throw you out there to your dealerships and expect you to just pick it up and work like you've been there for 10 years.  Their version of help is a running chat session that you may or may not get a reply in.  That's really helpful when you are stuck on a call with someone or at a dealership with someone expecting an immediate answer.  Projects are often thrown to you with little to no planning and you are expected to perform miracles to make them happen.  GM's often have no idea what they are doing and come up with things on a whim, and it's your job to make them happen, "because you're the IT guy." It's doesn't matter to them if they make sense, or are even doable. 

To sum up, this was the worst experience of my life and I cannot urge you enough to stay away from this place if you want any kind of sanity.  I've been gone now for a few months and my life is so much better.  I'm less stressed and I'm not being harassed constantly by Supervisor and other management. I couldn't block everyone's number fast enough.

I am a Sales Consultant with Asbury. Car sales is both challenging and rewarding — no matter where you work or for whom you work. If you already sell cars, you know exactly what I mean. Asbury has an excellent pay plan, which gives the sales force the opportunity to make a respectable income. The benefits provided are also very good, so with these two aspects combined there is plenty of incentive to make Asbury a long term employer.  Asbury is a large company in the car business and has several different dealership chains (for lack of a better description) around the US that sell several different brands, including Dodge, Ford and Honda. Each dealer store has its own General Manager who can put his/her specific mark on the dealer to an extent, so I cannot speak about any specific dealer chains beside the one at which I actually work, being Crown Ford in Fayetteville, NC. The day to day work culture is a  balanced mix of positive energy and business motivation which is to be expected in any sales environment. There are always exceptions to this because not everyone’s day always unfolds just how we want it to unfold. There are two meetings per week to keep the sales team on point with the managers. There are doable achievement goals set for every month. Regarding the managers, they are very understanding of the sales consultant role as they have been sales consultants in the past. One can expect consequences for showing up late to work or for not following clear guide lines set for all employees. Essentially what I am saying is, If you show up early or on time to work in the proper work attire with the right attitude and motivation to do what is necessary as a sales consultant, management will notice and do everything they can to help you succeed. Customers are treated very well here: it starts with us sales consultants and it goes all the way to finance and into service. (Remember, there are always outliers in online reviews, and that goes for any dealership and business). In fact, it was this very customer service environment that pretty much recruited me into Crown Ford’s sales force. I liked how they treated me and how they did things! I hope this review helps! 

I am truly thankful for the experience I gained while working at an Asbury Automotive location in Marietta. Out of respect, I won’t name the specific dealership, but I can say that Asbury as a company is highly competent, efficient, professional, and profitable. The opportunity to earn is real—I achieved 21% gross on both the front and back end of deals, which allowed me to accomplish personal milestones like purchasing homes, a luxury vehicle, going on vacations, and enjoying the lifestyle that many only dream of.

That said, I’m giving 4 stars instead of 5 due to a deeply disappointing workplace culture that exists beneath the surface. There is a hidden, clique-like system where favoritism plays a major role in who gets leads, opportunities, and advancement. Personal relationships—whether friendly or possibly romantic—appear to outweigh merit and performance. If you're not part of the “inner circle,” your accomplishments can be downplayed, your work sabotaged, and rules may even shift to exclude or suppress you. It creates a toxic environment where excelling beyond certain individuals results in subtle retaliation.

One particularly frustrating example was seeing individuals with consistently low performance placed in key customer-facing roles and handed lead after lead, while others with strong track records were overlooked. The behavior of upper management raised concerns about conflicts of interest and professionalism.

Despite all this, I didn’t escalate to HR because I chose to focus on maintaining professionalism and believed in karma and long-term growth. I ultimately left the company—not because I couldn’t succeed, but because the environment made it clear that integrity wasn’t valued equally across the board.

I am still incredibly grateful for what I achieved during my time there. The skills, income, and resume-building experience were invaluable. But for anyone considering a sales role here: if you’re not politically savvy or comfortable playing the “favorites game,” you may find it challenging in the long run. A fairer, more merit-based system would make this a five-star place to build a career.

Asbury Auto appears to be the same at all locations. Management lies to staff and expects staff to lie to customers. High pressure sales tactics I saw at the dealership were discussed in training classes as tolerated if it gets a car sold. Overstaffed sales floor with no marketing to bring in customers and a constant turnover in staff in all departments. Clicky management team delighted in running off help and even customers that weren't falling for the pressure tactics. GM told us in sales meeting to insult any customer that was leaving without buying so they would never come back and waste her time again. Data base is so old and outdated most calls you made were to people that get called daily from an Asbury dealer. Most computers did not work. Bathrooms were always overflowing but never fixed. 3 or 4 morons that worked there for over a year got all leads and interfered in newer sales reps deals. Complaints to managers got you ridiculed in the next meeting. As a publicly traded company, the only mission of this company is to sell cars, no matter how. I was at a Honda dealer in Pinellas county and even wrote to Honda about the way this dealership operated and was informed Asbury owns more Honda dealers than any others and does the sales. Employees were expected to there even when there were too many on staff and no customers, right up until closing time for no good reason.GM required all staff to work New Years day, but she never showed up. No cars were sold.I would not do ANY business with this company and never suggest someone lower your standards to work for them. The whole culture of this company is to reward creeps and liars.

I've worked for Nalley (Asbury) for over 5 yrs and I can truly say it has been remarkable. The company offers many different training programs to enroll in, educate yourself and or prepare for advancement. It's now my 5th year and I've been promoted 7 times! I've had the opportunity to work in every position of a dealership. I worked my way up from a receptionist to top management. The journey was never easy; but what successful journey is easy? I learned best practices of customer service, finance and insurance policies, eCommerce/SEO, how to motivate a staff that has more experience then you and to get results, how to reduce costs and how to create a great culture and a great place to work. A piece of advice for people coming into the company would be to be a team player, treat everyone with respect, research what the job is before applying and note that the hours do pay off! The hardest part about the job is the hours but, all retail positions have long hours but the great thing about the auto industry is that it pays much more then your typical retail stores at the mall. I've had some great bosses and they all taught me something along the way that I now pass down to my team.The most enjoyable part of my job is that I get to help other people be successful and implement new ideas for the company to continue growing. In my other role, the most rewarding part of my job was helping customers find their dream car and getting them financed on it. The auto industry is job security; everyone needs a vehicle. Its just a matter of where they want to buy it. Asbury is going no where; they are continually growing, developing and acquiring new locations. It's just a matter of choice if you or I want to grow with them.

A typical day at work is fast-paced and dynamic, involving constant interaction with clients, coordinating with various departments, and ensuring that each customer has a smooth and positive buying experience from start to finish. No two days are exactly the same, which keeps things engaging.

What I believe I’ve learned is how to effectively manage time, communicate across departments, and stay solution-oriented under pressure. I’ve also gained valuable insight into customer service, sales processes, and how to build lasting relationships with clients.

Management has been supportive and accessible. They set clear expectations while also giving me the autonomy to handle situations independently. Feedback is constructive and aimed at helping me grow professionally.

The workplace culture is team-oriented and goal-driven. Everyone is encouraged to do their best, and there’s a strong sense of camaraderie. Celebrating wins—big or small—is part of the environment, which helps keep morale high.

The hardest part of the job is managing high volumes of client interactions during peak times while maintaining the level of service expected. It requires a lot of multitasking and mental agility.

The most enjoyable part of the job is helping clients find the right vehicle and watching their excitement when everything comes together. Building trust and seeing satisfaction in their experience makes the job truly rewarding.


I am thrilled to share my experience working at Larry H Miller CJDR Albuquerque NM. From day one, I have been impressed by the competitive pay that reflects the value placed on employees. The compensation package is not only fair but also motivating, encouraging us to strive for excellence.

One of the standout features of working here is the immense growth potential. The company fosters an environment where professional development is prioritized, offering various training programs and opportunities for advancement. This commitment to growth has inspired me to continuously enhance my skills and take on new challenges.

The work environment is another highlight. It's a positive and collaborative space where teamwork is encouraged, and everyone's contributions are valued. The supportive culture makes coming to work enjoyable and fulfilling.

Benefits at Larry H Miller CJDR Albuquerque NM are comprehensive and truly demonstrate the company's dedication to employee well-being. From health insurance to retirement plans and generous time-off policies, it's clear that they prioritize our health and happiness.

I'm also proud to be part of a company that actively engages in community outreach. Larry H Miller CJDR Albuquerque NM encourages employees to participate in various initiatives, allowing us to give back and make a meaningful impact in our community.

Overall, my experience at Larry H Miller CJDR Albuquerque NM has been incredibly positive. I feel valued, supported, and inspired to grow within this organization.

Leaving was not a decision that was hard to make. In fact, the longer that I stayed at Crown Nissan, the easier it became (with company for 1 1/2 years). Since day one at the store, it has been an uphill battle, starting with my guaranteed pay being taken away from me, being through 4 GM's, numerous desk managers, watching experienced sales people leave, watching our finance department turn into a revolving door, and being led to believe that I would move up.

I believed that I worked hard, not to just make myself successful, but the store as a whole. It became apparent that my value to this dealership amounted to nothing. I was sent to Asbury's finance training, and passed (convincingly), with the hopes of moving up. I got nothing in return. I essentially was told that I'm either not smart enough or good enough to do the job. I was offered to go to another store if anything opened up finance (whenever that were to happen). I’m not in this business for consolation prizes. I’m in this business to succeed.

However, you all are obviously smarter and have much more experience than I do, but it's hard to really put faith in you (Asbury) after what I have experienced in the past year and a half. I stuck around and worked hard in hopes of good things happening, both personally and for the store. The reality of it is, I’m tired of being treated like I don’t have anything to bring to the table and being fed lies about why I can’t be an asset to the company in a larger role. I watched it happen to others and I didn’t think it would happen to me, but it did.

A typical day at work involves supporting customer concerns, following up on service /sales experiences and working closely with team members to ensure issues are resolved efficiently and professionally. The pace can be busy but it is rewarding and keeps the day engaging.

Through this role, I have learned stronger communication skills, conflict resolution and how important consistency is in delivering a positive customer experience. I’ve also learned how impactful leadership and teamwork are in creating a successful environment.

Management is supportive, approachable and sets clear expectations. I feel comfortable asking questions and feel encouraged to do my job effectively. Leadership plays a big role in maintaining a positive and productive atmosphere.

The workplace culture is positive, oriented and focused on customer satisfaction. There is a strong sense of accountability while still maintaining respect among team members.

The hardest part of the job can be managing multiple priorities at once and handling difficult customer situations, especially during busy periods. It requires strong focus and emotional control.

The most enjoyable part of the job is helping customers resolve issues and seeing a positive outcome, as well as working with a supportive team in a fast paced environment where no two days are the same.

Top Job Titles	Average Salary
Service advisor 340 salaries reported	$95,610 per year
Sales advisor 353 salaries reported	$93,793 per year
Technician 247 salaries reported	$30.60 per hour
Automotive technician 218 salaries reported	$36.65 per hour
Lube technician 218 salaries reported	$20.28 per hour

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