patient services representative

dental assistant

triage nurse

community advocate

health coach

Asian Health Services

The mission of the organization is admirable, but the internal culture was one of the most disappointing experiences of my career. Workplace bullying, clique behavior, and retaliation against employees who spoke up about concerns created a toxic environment.

Rather than addressing reported problems objectively, management often appeared unwilling or unable to intervene effectively. Employees who raised concerns could find themselves further marginalized.

Healthcare organizations should promote professionalism, respect, and open communication. Unfortunately, my experience was the opposite. I would encourage leadership to take workplace culture and employee well-being more seriously.  

This is specifically about the Specialty mental health department. Pros: higher pay scale (due to union) compared to other non-profits, friendly and supportive co-workers, close to bart and AC Transit.

Cons: Stressful and unrealistic deadlines for paperwork, because of that you are brow-beaten to take your home work with you with NO overtime provided. The Electronic health record system interface is absolutely horrible and nonsensical. There is not enough managers to provide sufficient supervision and they too are stressed out and overworked. Lacking clear strong leadership, the Executive director just quit after 1 year to go work another agency.  Not enough psychiatrists to actually evaluate and diagnose clients.

I responsible for bookkeeping duties under supervision of the Grant Accounting Specialist The duties include preparing the monthly invoices for all grants and assisting in agency’s general bookkeeping and accounting procedures. I developed strong interpersonal skills as social skills, well organized, team-player and I am able to complete work in a timely manner, respond well to supervision while working independently, and eager to professional improve. It is fast pace environment which demand work to be done on time which is also hardest part of the joh. The most enjoyable part of the job is that the environment is friendly.

Great mission but the implementation suffers from poor management without foresight. Managers would prefer you just do your job and discourage anything that may actually help you move forward. Unresponsive when you reach out for help and will gaslight you to make you think everything going wrong is your fault. 
Will also take advantage of you wherever possible. Staff are unionized but union representatives are no help since they're very friendly with company leadership.

Wonderful place to start off if you are starting to explore career paths. Since it is a non-profit you will be ask to wear multiple hats for very low pay however the pay beats all community clinics in the area. Because my department is grant based, we took a lot of cuts on supplies and staffing. It became very lonely at the office because I was practically the only one there and I was far from the actual clinic site. The area was not safe and we did not get a lot of help from the main clinic since we were located off site. the most enjoyable part of the job was the patients, which is the reason why I am still there.

What is the best part of working at the company?
Everyone is so helpful and understanding! Very friendly open environment. 

What is the most stressful part about working at the company?
Just trying to learn. Nothing in regard to the company but more my own weaknesses to overcome 

What is the work environment and culture like at the company?
The environment is very collaborative and inviting. 

What is a typical day like for you at the company?
Very busy yet relaxed! Everyone communicates and is constantly making sure everything is going smoothly.

It was a difficult endeavor to expand the medical health facility to meet the needs of community mental health but the management was willing to give it a shot. It has been a short period to resolve the issues that were unexpected but so far the management is still working for it. The issue is not only with AHS management but is related to the overall climate for understanding the community mental health needs from County to related agencies.

They pile work on staff until staff cannot do it anymore. If you talk to your supervisors about it, they will just say you need to take care of yourself and do better time management when the problems come from the lack of structure and reasonable workload for anyone. People work defensively and will blame each other every chance they get so they can get relief. If you cannot work this way, don't do it. If you can, it can be a good in-between jobs job, something to do before you go back to school or if you are a recent immigrant who needs a job in the same culture. Try it and you will experience all of the above.

Timewise is not flexible, the learning is very minimal management was not great, work culture is very toxic because people will say one thing and turn around, say another thing, it was really hard to get help from coworkers. Management was not supportive and also coworker was not supportive. It was really awkward working there for so long and still feel like you don’t know anyone there because people are not friendly. For me I think it’s a Chinese culture that they don’t like to be too friendly with newcomers. 

IN MULTICULTURAL FACILITY WITH NON ENGLISH SPEAKING IS VERY INTERESTING PART OF MY CAREER. I SAID BECAUSE YOU WILL CREATE A TECHNIQUE THAT WILL HELP YOU AT SAME TIME WITH THE PARENTS AND KIDS TOGETHER WITH THEIR CULTURAL BACKGROUND AND HOW YOU APPLY THE IMPORTANT OF THEIR HEALTHCARE IN THE COMMUNITY.THE MOST INTERESTING PART IS SHARING THEIR  KNOWLEDGE OF WHAT THEY KNOW AND HOW TO APPLY WITH IT.

Top Job Titles	Average Salary
Patient services representative 7 salaries reported	$28.97 per hour
Dental assistant 10 salaries reported	$34.04 per hour
Triage nurse 4 salaries reported	$61.32 per hour
Community advocate 2 salaries reported	$34.24 per hour
Health coach 2 salaries reported	$62,347 per year

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