customer service representative

service technician

warehouse associate

sales representative

branch manager

Associated Packaging, Inc.

What is the best part of working at the company?
You have to be a really disciplined driven and organized person for sales in general. A lot of different moving parts, items, attention to detail is key. Learning the product, believing in yourself and just being customer focused all falls into place. 

What is the most stressful part about working at the company?
Stress happens at every job/career. Control your mindset. 

What is the work environment and culture like at the company?
It’s good. always ask questions and learn how your team members are and how to have good work flow with them. 

What is a typical day like for you at the company?
Very busy. Customer appointments,  old calls, installs. Catch up days for projects quotes.

Associated Packaging, Inc. (headquartered in Gallatin, TN), has been in business for nearly 50 years.  In that time, we have seen a lot of growth both in number of employees and in how business is done.  Several employees have many years of tenure with the company, making API a place that if you want to work in the same company until you retire... they can most likely make it happen.  Overall, we have a great culture and are making strides everyday to find ways to improve and continue to make API a great place to work.  As with any job, there are ups and downs... good days and bad, but working at Associated Packaging, Inc. means having the opportunity to be part of a great team in a fun, yet still professional, environment.

I truly enjoyed working for API at the beginning, but after having an issue that I felt was only right to bring to the manager's attention, I felt I was totally mistreated afterwards.

Sometimes they were nice people but you could definitely tell when something weird was going on....some would not have anything to say to you. I felt it was very uncomfortable and knew the atmosphere was no longer for me.

It can be a good place to work. Overall, I really liked the family vibe. Most people were kind, funny and the hospitality from the corporate people was great! You have to know the culture.  The sales force comes first! They are not employees, but independent operators that source through the company. Some may be difficult to deal with, but others can become good friends. I liked most of them and prayed for the others. I wish the company success!

If you are looking for a company that you can build a long term business with then this may be the place for you. Effort is directly related to reward. YOU control your destiny and success. As a Sales Partner you work for yourself but not by yourself. You run your own business with the support and financial support behind you. Check it out and see for yourself. 

insoect trays test machine,write out paperwork, as well as write machine information hourly...

Discapline, as well as confidence.....Taught me to work as a solid team member and always offer my help as a team member

Verry curtious as well as friendly.......Always there to offer there help

when the tempature was hot outside it would get over 100 degrees

learning diagnostics of machine as well as the wamt to learn more about machines

They will tell you little about the job description. A/R really means you will be a bill collector. I worked at Associated
Packaging, and unfortunately, my experience was very disappointing. The work environment was stressful and unorganized, with poor communication and support from management. The training was inadequate, which made the job more challenging than it needed to be. Overall, it felt like there was a lack of respect for employees, and the atmosphere was far from supportive. I would not recommend working here."

It really was a great place to work! Raises are very fair. Vacation/Holiday allowance is great. Office personnel is very creative when it comes to making holidays in the office fun. I honestly thought that this would be my retirement job but COVID-19 destroyed a big part of me.

Associated Packaging holds their salespeople on a pedastal and treats them as the customer, by doing so this allows the salespeople to abuse the customer service team. In actuality CSR's hardly interact with customers. we are operations, we are purchasing, data entry, assistants, accounting and anything else needed. They need to pay proper compensation and change the job title.  
Management needs to stand up for employees, help support them.

Doing everyone's work and helping others, because our manager was never available. I had been there long enough and learned everything, so co-workers new they could come to me. 

Placing orders, ordering stock, filing rebates, creating machine quotes, putting out "fires" for sale people.

Loved my sales people and all that appreciation.

Top Job Titles	Average Salary
Customer service representative 12 salaries reported	$22.23 per hour
Service technician 7 salaries reported	$31.50 per hour
Warehouse associate 2 salaries reported	$20.00 per hour
Sales representative 10 salaries reported	$75,000 per year
Branch manager 3 salaries reported	$83,333 per year

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