territory manager

management trainee

shift leader

director

senior maintenance person

My day starts with preparing myself by gathering as much information from the system about orders that were blocked for delivery, making sure those customers know why they blocked and usually it is an account issue - not having paid. On he customer and arranging proof of payments to make sure the will then have to follow up on the issue by notifying customer receives his stock and the sale is made, thereby getting closer to volume target.

I then print their targets for the day, plan the route and head out to the trade planning every call by volume target, availability and optimizing model stock to decrease the risk of stock outs even in the event off account issues. Discussions about pricing, notifying and implementation of adhoc or regional promotions to create pull from customers to consumer is key. Packing and shelf planograms must be communicated to the trade representative as well as competitor activity to the manager and the key accounts manger where applicable.

The challenging part of my job is the slow reaction of my giant company to an ever changing market. I need to make plans that not only satisfy the end consumer but also to keep my customer base and relationships on par.

I've learnt that in this industry consistency and reliability is the name of the game. You don't over promise and under deliver. The more reliable I am to my customers (especially in a market affected by dark marketing) the more they are loyal to putting your brand in he face of the consumer. They are My marketing, It's with the skill of maintaining and growing relationships that the performance of my products solely depend on this skill. You can pump them with cigarettes but if you don't own point of sale, if you don't own them, you have no control of the market.

•	PA to Head of Trade & Head of Marketing
•	Diary/Calendar Management
•	Travel bookings and creating itineraries for business trips
•	Booking day events for GM’s, HoD’s - Wimbledon, Golf tournaments, Rugby etc.
•	Processing Expenses/Payments/invoice
•	Numerous projects e.g Event planning, PowerPoint presentations, maintaning the BAT booklet with all updates on the brands, and how the company is progressing
•	Approving invoices/Purchase orders/payments/Software access/RMAT’S/Annual leave request
•	Dealing with all invoices, raising Purchase Orders, creating new vendors, Good Receipting them through SRM for payment 
•	Keeping record of sickness leave, updating absence certificates to the SAP system
•	Meeting & Greeting worldwide potential clients, other EA, & MD’s
•	Main point of contact for agencies, potential clients – Attending arranged events on their behalf 
•	Trade Marketing Coordinator to representatives in field 
•	Liaising with Area Regional Mangers updating them on their team orders, stock takes and keeping track of distributed stock 
•	Collecting each TMR’s records on a monthly basis, accounting for every stick and gram of tobacco that was swapped, sold or sometimes stolen (along with signatures/recorded emails/police reports), up-dating the final spreadsheet of what stock should be remaining with each rep for the following months order
•	Communicating with Safestore & Big Yellow Self storage setting up/closing units for the Reps in field 
•	Forwarding stock orders/Stationary orders to their storage units  
•	Liaising with our events planner, helping book hotels and arranging catering for the monthly Regional meetings 
•	Updating the Companies address list & Unit store list 
•	In & out going post/organising couriers

What is the best part of working at the company?
The best part working for BATSA was being exposed in the Global business Corporate experience and get to meet different kind of people from different kind of Cultures really meant a lot me and this is why today I'm fully equipped with ethical behaviour of conducting myself in the world of business.

What is the most stressful part about working at the company?
Travelling a long distance getting to work very early in the morning especially in winter other than that it was very challenging but enjoyable as well.

What is the work environment and culture like at the company?
It was a Conducive environment at an international level with different kind of people whom were very loving and supportive.

What is a typical day like for you at the company?
Typical day would be on the training session where we would do presentations asked by Human resource to introduce ourselves from the Company

Cons
While working as an intern there, I observed that employees were always on their toes for fears of losing their job. Work life balance was not the best, OT was encouraged and employees were quite stressed at times. 

The company supposedly implemented a lean management system (Integrated Work System), which focuses on lean management, but it seems that the employees and technicians are not accepting of the idea. The principle/milestones achieved are only on paper, but do not represent the actual reality. Management needs to reevaluate the goals and systems in place.

Pros
Fortunately, I was working under a good supervisor. He guided me through the work and taught me on the importance on lean management in manufacturing. Unfortunately, he left shortly after my internship ended.

What is the best part of working at the company?
Pay, benefits, bonus

What is the most stressful part about working at the company?
No clear path and constant changes in marketing direction.

What is the work environment and culture like at the company?
Depends on your manager, merger forced upper mgmt to manage with iron fist. Those that didn’t agree simply left.

What is a typical day like for you at the company?
Mentor, coach, and professional development of my team.

Since the merger from Rothmans to BAT it has just turned out to be a working place. Benefits have been taken away from people. The worker's input is not valuable anymore. Its all about what other factories in Europe do and we must follow suit. If things go wrong with their European changed people get demoted or fired.

Over 10 years with BAT in Vietnam,  I would say that was the happiest time in my life, where I could perform well & enjoy working & growing. I also had a critical funtional learning & experienced to work with international company,  I was enjoying many regions awards & promotions over career development.

Great company to work for. Forward thinking and great benefits for employees. Work culture was great and team were fantastic.
Moved up in finance department getting lots of financial exposure. Management were always keen to progress you. Options to work school hours were considered. Pension and share sceme great.

People are very hardworking and the company culture is good. Nonetheless, work/life balance could be improved.
The company is transforming so there’s a lot of opportunities to learn and grow professionally.
Very good benefits.


My time there was the best in my career, they always put their staff first, team activity. However, there’s not much room for mobility or moving up the ladder.
Pros
Free lunches when working through lunch or having meetings, snacks always available, juice and coconut water. Encourages employees to have a Healthy lifestyle.
Cons
Not much room for mobility.

Top Job Titles	Average Salary
Territory manager 138 salaries reported	$68,293 per year
Management trainee 5 salaries reported	$50,000 per year
Shift leader 4 salaries reported	$94,750 per year
Director 3 salaries reported	$142,333 per year
Senior maintenance person 2 salaries reported	$50,000 per year

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