direct support professional

assistant

aba therapist

home manager

support worker

BAY HUMAN SERVICES

A typical work day at the home that I worked at consisted of clocking in and beginning to work. Clean the house from top to bottom. Then you prepare dinner and do all the dishes. You have to prepare these meals in front of behavioral residents who want to hurt you. So somehow you are expected to cook the meals and practice "E-tip" at the same time. Then after dinner you wait around with your drug addict employees for these residents to go "off". And then you end up dealing with it on your own because the females who work in this home can't handle this job task. And then you have an illiterate boss that preaches jesus all day long. And shows favoritism towards a staff that secludes them self to sleep. This staff also calls in for 16 hour shifts without coverage and everyone else is expected to show up or they are fired. All these poor staff do is drugs and sleep on the job. They gossip and create drama. Morale is incredibly low because management is non existent. You don't feel as if you do your job properly you will be rewarded. Some sleep and take 10 breaks in a shift and get rewarded for it. I blame the disconnect towards managers who won't get involved with the work place. Management sits in her office and plays on her phone and leaves 2 hours early. She isn't capable of recognizing good staff. The residents can be amazing at times but truly unfortunate the kind of people this job attracts. The company did away with drug tests and stopped counting medications. They act like everyone is replaceable so good employees walk away. There is always a drug addict willing to sleep at Riverside for low pay.

Love the residents nothing more. The pay sucks and the nonexistent schedule. You ask for time off and dont get it you are all over the place one day your 11 to 7 the next your 7 to 3 then 3 to 11 no consistency at all management thinks and acts like they are better then you. They will change your schedule and do not notify  you then say you were a no call no show they cover up issues in the home that should be reported was what I found and if you said you were gonna report this your job is hung over your head the management started rumors with staff to see how far it would go that alone favored staff and then plotted against other staff upon leaving I didnt receive my final pay or my eto that I was entitled too.  
I was told I had to have a doctor's not for every thing, sick time , personal time and when I tried to use my eto hours was told I had to have a doctors not upon getting that they changed my shifts and didnt notify me so shifts were missed and they said I quit because I had discussed leaving with other staff who had told management I quit instead of contacting me themself so I was fired and they put down I had quit.

Until they get their staffing issues resolved and get proper management in place to do this, beware.   For the amount of pay don't waste your time energy and emotions getting attached to residents. On paper and training it is made to seem as if you will be working with very dependent residents and helping them to achieve the upmost independence.  In the Meadows home in Saginaw this is not the case and you are overworked disrespected and not made to feel appreciated. The job itself is not for everyone, so given that this home you are assisting very dependent residents still could be tolerable if the staffing and management issues were resolved. Management doesn't like to take responsibility and places the blame on employees for how things are run. Since they have a high turnover rate at this home and they need to fix how things are run, one would think management would take an active role and trying to help fix that problem and to keep new empoyees until everything is back on track and running smoother,  that also is not the case.  It is a very sad establishment they have created. Working there makes you pray you or your loved ones do not end up in such a home.

Working for BHS was awful. The house management does not care about you—they care that they have employees there so they don’t have to be there. They treat you like garbage and do not appreciate you. They do shady stuff all the time. They have favorites. They do not listen to their employees or their residents. The pay is not worth what the job requires. There are some positives. Being able to be involved in the lives of unique, fun individuals is what got me through. I laughed every day. This job consists of helping individuals with disabilities with their activities of daily life. Including: passing meds, making meals, all basic housekeeping to ensure cleanliness of their home. Some residents need showers daily. Some need rides to work. Some need their laundry done. I would say it’s a good temporary, filler job. It’s good if you need some money and you aren’t having luck elsewhere. I was here for a year and I regret that I stayed that long. I do not recommend anyway makes a long-term career of this. There is no value or appreciation to their employees, and I believe everyone deserves better than that. 

The company as a whole has failed to recognize that DSP work requires quality over quantity. There is little to no employee appreciation. Employee turnover is appalling, as there is no incentive to stay with the company. Bay Human Services offers random misplaced incentives to their newer staff while disregarding those who have remained with the company for any length of time. By continuously hiring and training new staff they are wasting consumer money. They teach quality of life efforts but fail to recognize that the best contribution to the supported persons quality of life are long term positive relationships they build with the staff who assist them. They rely to heavily on employee sympathy and compassion without rewarding it. There's a very serious disproportion between hours worked and compensation. The staff training is laughable and the heartbreaking thing is that the residents suffer from these poor upper management mistakes.

I was terminated from this employer after trying to file a complaint about my current home manager. I had nothing but favorable reviews up until this point and once I started contacting the area manager I received my first write up. The main office refused to give me a copy of the write up that I refused to sign when I told them I had been speaking to a lawyer. The residents in this home would still call to speak to me after I was terminated as I did my job how it was supposed to be done. If you cannot handle watching people take advantage of other people (the residents) then apply at a different company. I loved the job I did but I have a strong disdain for the management and owner of BHS as their only concern is for their own pockets. My manager told me that she was denied a raise because our homes budget was in the red due to the fact that too many of our residents had hospital visits and home health care hospitalizations. Speaks for itself.

What is the best part of working at the company?
Company was nice to work for at first. Management does not care about there long term employees get treated unfairly,lots of favoritism sad that residents get neglected pay is poor to do all the work u have to do. upper management goes with the flow u try to explain things to them they don’t care the place is fallen down hill. lots of people quitting because they are not treated fairly and management sucks. I was treated unfairly and disrespected by management they did not care at all. 

What is the most stressful part about working at the company?
Being on call 24 hours a day 7 days a week for stupid things that people can answer them selves. 

What is the work environment and culture like at the company?
fast pace, residents get neglected staff sit around on their phones so sad lots of gossip. 

What is a typical day like for you at the company?
Busy fast paced lots of cleaning,cooking. changing briefs and communicating.

I have worked for BHS for 8 years. During this time I have seen many staff come and go. I have heard lots of complaints about the pay; as if the company was responsible. They can only compensate with what the state provides. If people feel they are going to get rich in this line of work, they really need to move on. As a manager, I try very hard to hire only those who are in it for the people not the money. It is a very challenging job, but with many rewards. The company tries very hard to come up with incentive ideas and fun things we can do as a team to boost morale. I work in a "behavioral home" and every day I work; I go home with the warmest of feelings that Today I have made a difference in someone's life. Is this job for everyone? certainly not. But if has many rewards beyond financially.

THIS COMPANY IS A JOKE!  Management is hardly here, people show up late if at all, that INCLUDES management. Dont bother saying anything because it will get you absolutely no where. The residents are poorly taken care of because management don't care what goes on heck you can sleep all shift and nothing is ever done about it. If someone dont show up for their shift guess what you are staying until you find coverage because management wont do it. Look at the reviews and see this place will destroy who you are and not even care because there's no time for them to care about you unless your a favorite then you can pretty much do whatever you want. And if your not a favorite other employees will stab you in the back quickly and go over management to get you fired. Run as far away from here as possible! Go work at a fast food restaurant they get paid more!

What is the best part of working at the company?
Company is not bad I just had a bad experience with one individual that blames others for her mess ups supervisors and hr and other individuals are actually really nice pay really good and great for hours but some should not be there in my opinion 

What is the most stressful part about working at the company?
Only stressful part is working with someone that only cooks but does not do anything else 

What is the work environment and culture like at the company?
Environment actually us calm and the culture is not bad 

What is a typical day like for you at the company?
Cleaning checking on residents and doing your best to keep things at ease and afloat and staying in your own lane because it can be aggravating at times to try and get ahead at certain points of your shift

Top Job Titles	Average Salary
Direct support professional 29 salaries reported	$17.40 per hour
Assistant 1 salary reported	$17.13 per hour
Aba therapist 3 salaries reported	$21.14 per hour
Home manager 2 salaries reported	$16.00 per hour
Support worker 1 salary reported	$17.58 per hour

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