sales professional

inside sales representative

production associate

order picker

territory manager

BSN Sports

Customer service rep WFH  - worked there almost 2 years. 

The work from home and compensation are the best of the job. They provide you with equipment and the pay is pretty good for customer service. However the pay does not increase from the start - bonuses are given each quarter based on performance. 

However, it’s good to keep in mind that 98% of the department is a friend of a friend or a family member. The best way to get hired is if you know someone (although they did start outsourcing for the busy seasons - they do not keep them after busy season but they will rehire over and over). 
At first, I thought it was a fun idea that everyone was friendly with each other but that also means most of upper management did not earn the right to be in management and probably received a crash course on leadership. There were a few instances of unprofessionalism between me and upper management leading to my resignation. 

I personally am friends with someone in leadership and they would tell me that they have a very hard time firing people from their team for serious offenses. However I was told to resign by more than one person from management. Their team definitely needs a re-work, possibly with more individuals who actually have leadership skills and perhaps hired outside of the circle of friends/family. 

There is no chance of advancement in this department but you can move between departments like sales. I’ve only seen a handful of instances such as this. 

There are meetings every Friday that helps with inclusion but participation is not mandatory, although it’s good to keep in mind that management docks you anytime you have your camera off in team meetings. 

The workers are friendly and everyone likes to pitch in and help each other on questions. Management will not be so friendly - most management do not know the answers and if they do, they direct you to the handbook rather than tell you. It’s best to make connections with your coworkers than management. 

This position is great for entry level. 

Good chance on working here that you will be going in for one kind of job, unless in management,  treated like a temp employee & often sent off to do something else unless there's not enough work then given the option to leave without pay or using PTO to cover the loss. Company went from a small business years ago to a place full of corporate red tape still trying to be run like a small business. 

As there's only a shift manager or assistant shift manager or everyone else in the department, going in there's no room to advance unless the manager/assistant manager leaves. Bulk of the building is a giant warehouse with very poor environment control so in the summers it's incredibly hot inside while the office areas have the a/c running constantly even in the winter where it feels like you're working in the frozen food section of a grocery store. 

With incredibly early or late leaving time of 4am or close to midnight, if there's any bad weather it makes it almost impossible to tell how the road conditions are at those hours. Often told about overtime or having to leave early (from lack of work) on very short notice of less than an hour from it happening. 

If you’re looking for an easy pay, this is the place, but be aware that managers and supervisors do not communicate with you properly and expect you to perform perfectly.

If you want to join a company that you want to grow, leave, if you want to move up, you have to be a “yes” person for everything, no questions, no complaints

also their promises are empty, people who work there for years or they moved to be a “lead”, you will get the same amount of payment,  they promise you a raise but it never happens, they will keep telling “next season, you will get a raise” but it never happens 

You only get certain amount of PTO to be use for the entire year, if you use them all, well tough luck, managers, supervisors and HR, do not care about you.

you get hired for one thing, but then they expect you to do other type of work that you didn’t get hired for 

When is summer, it gets very hot, and the building barely turns on the fan, because of that issue, a lot of the times, older women collapsed because how hot it is

In the busy season (october till end of december), you will have no life, you will start working 7 days a week, 10 hours, for 2 or 3 month straight, and is mandatory, if you don’t show, automatically a write up.

if you have any medical issues and have evidence of that medical problem and/or a doctors note, supervisors and managers, will not care and ignored completely your medical problems 

What is the best part of working at the company?
The Bosses was amazing. Therefore it made everything run real smooth. Cliff H and TJ were easy going bosses. If you had to ask a question they wouldn't make you feel stupid. And if we needed anything they would make sure to get it for  you or find out how.

What is the most stressful part about working at the company?
A couple people who had been there for a few years , they would gossip to much.

What is the work environment and culture like at the company?
It was a 6 story warehouse full off sports clothes, shoes, etc. .With another building across the street that we would go and unload semis full of and sport shoes and cleats. So when it was time to pick the customers order they would be in the right location.

What is a typical day like for you at the company?
You go in to the "offsite" location. Unload the truck, put it away. Then go to the big building and whichever floor they'd be on, we would have all the orders for that day. They would put the piles on each, and we would do one order at a time and take them to QC to have them checked , QC would make sure they were all there. And off to the shipping area. Or they would right your name on the board, that meant you had an order to go fix. They started om the 6th floor and worked there way down.

The best part of my job was the people - the coworkers and my employees made the experience great. It was my first time in a leadership role and, while the job had its stressors, overall in our shop it was a supportive environment. BSN as a company, however, tended to talk a bigger game than it put out. We had to fight with them to get treated fairly and receive higher pay for employees; HR was often more interested in protecting the company interests than it was in actually helping employees with issues; corporate leadership is largely detached from the human aspects of the job, and focused solely on analytics and percentages to the detriment of people's livelihoods and wellbeing. They talked nice in person, but behind-the-scenes actions highlighted a vastly different story. They talked all about their continuing growth and how much the employees mattered, but then commenced closing facilities and laying off people. If you want to work alongside good people, with a regimented and structured workflow and the possibility of internal promotion, then BSN isn't bad. But, they fail at backing up their big talk, and stability isn't assured despite their outward claims of success.

A 3 time returning employee, I had worked for All Goods LLC before BSN Sports absorbed them. It took some time to get under the right management, but once I did I have enjoyed every minute of my job. A big factor is finding a good team, your daily work load doesn't seem as bad as it does in the beginning. There are plenty of opportunities to transfer and move around in the company, it all depends on your rep within your department, your attendance, and your overall performance.

Busy season looks like it will be a lot better now that we've filled/moved some of leadership positions. New leadership is willing to listen to staff and is pushing to make positive changes. If you are able to come back, now is a good time!

One thing they could work on is in house hiring when it comes to leadership staff. A lot of people fill in Supervisor/Management seats off the streets that have little to no knowledge of how things work. This usually leads to an empty slot 2-3 months in, leaving other staff to fill in.


There are a lot of moving parts at this facility, and each one is crucial to the one before it, and the one following it. Innovation is on the rise, which is awesome, but training and solid leadership are the foundations of any strong organization. It's important to recognize those who have contributed to the success of the company, and to continue developing those who are eager to be a part of that success. In my time with BSN, there was a lot of "small" issues thrown under the rug, and over time, those "small" issues became major problems, and affected the overall morale and performance of our facility. Working with this company will be what you make of it. My advice is that you stay positive, learn the essential skills of embellishment, customer service, design, etc., and have fun with what you're doing. If you aren't up for a challenge, don't apply.

Management is unprofessional because they fail to address issues until after the work day is over. If you're using a hiring agency they'll have your recruiter call you on your own time to talk about very minor issues without addressing those issues on site themselves. (Coming back from break one minute late, using your phone to listen to music after telling you that you're allowed to do so, general production inaccuracies while you're still a new employee and expected to make mistakes...) Immediate coworkers were very friendly and a pleasure to work with. Pay is very low while expectations are very high. There is no job security, they'll terminate you without warning while giving you the impression that you're a great employee without indicating whether or not your true performance meets their standards. 

The bsn way if you want to survive is to under stand profits over people. You are just a number and your soul purpose is to generate more numbers. They preach quality over quantity but this has been proven to be very false. The people you work with are great and it’s because of the team they strive to progress. There is no formal training for positions, and you are expected to thrive in the sink or swim mentality. Work/life balance is … well if you are in upper management or office setting I’m sure it’s great but if you are in the production side of things, don’t expect to get any family time. There needs to be better communication between management and leads.

Overall working at BSN Sports was an L. For starters the CRM's you are supposed to use are super outdated and unnecessarily complex. You will spend your first 6 weeks training on that. The base pay was around 20$ and then after that commission would kick in, but the commission structure was also not very competitive and about 8-10% of the people on the team (big team by the way) were hitting any commissions. The last straw for me was a meeting where people that had worked there for 10-15 years were having their concerns they were voicing just swept under the rug. The number one complain was the commission structure and overall low pay of their employees. 

Top Job Titles	Average Salary
Sales professional 12 salaries reported	$66,667 per year
Inside sales representative 7 salaries reported	$20.00 per hour
Production associate 5 salaries reported	$18.44 per hour
Order picker 10 salaries reported	$22.00 per hour
Territory manager 3 salaries reported	$58,000 per year

Working at BSN Sports: Company Overview and Reviews

BSN Sports

BSN Sports Ratings

Popular jobs at BSN Sports

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected