inbound call center representative

primary care physician

owner/president

customer service representative

accounts payable specialist

Babylon

When Babylon was getting it right, they used to have a great workplace culture, valued their employees and were highly competitive.  Unfortunately it seems they have lost their way as most companies do when they grow too big too fast.  The instability over several months was difficult to navigate, in an already stressful field, which adversely impacted the work culture.  They did not treat their full time and part time employees equitably. They seemed to favor their full timers who got substantial benefits and bonuses, while non-full-timers got none.  The difference between being an FTE and PTE could be one hour and yet, somehow, your employee status designation made your time and efforts less valuable. They have moved to micromanaging practices. Additionally, they promoted from within based on seniority rather than merit and experience. This has lead to inexperienced leadership and having to deal with the side effects of poorly managed departments and decisions that are having to be re-evaluated constantly.  Aside from these issues, Babylon did offer some work/life balance, providing remote positions and the ability to create your own schedule. I do hope it gets better for the sake of the employees still sticking it out and the patients who will, most certainly, be affected, if they don't improve their practices.

What is the best part of working at the company?
The only good thing at Babylon is the Co-workers. Everyone is very welcoming, possibly because they're used to the overturn. 

What is the most stressful part about working at the company?
Everything. The company had layoffs, which increased everyone's workload, without the increase of pay. 

What is the work environment and culture like at the company?
The people were the only reason I would go to work everyday. They made the workday go by.

What is a typical day like for you at the company?
Supported patients, providers, and other departments in ensuring their appointments, visits, and systems were functioning properly.

You are on-call 24/7. Getting stuck in the worse rush hour traffic. Dealing with airport delays. You only get paid $20/hr when the client is in the car. Not paid for driving to pickup point or after dropping off passengers. Not paid for flight delays at LAX. Horrible experience, hostile management. No benefits, no vacation, no paid sick days. Unless you are desperate or a convicted felon who cannot get a legitimate job (no background check at this job), I would skip the misery. 

Great place to work. Some great people own that place. They are very family oriented, but you're still expected to show up on time every shift. They will show you the true meaning of loyalty, you just have to be prepared to match that same level. 

as the worker I head over there at 9 in the morning to pre open the store and get tables ready and get everything open up and prep for lunch. at 11 the store is ready to be open for the people to come and enjoy a good meal people like friends and lowers. I have learned how to be patent and calm. the co workers are fun and funny to work with. the hardest part of the job is lunch time after that it easy to cope. when there is a lot of people

Constant change to the point of chaos at times.  Senior leadership is not in touch with the worker bees and change the role and workflow expectations constantly.  Change is to be expected with any start up, but this is sometimes a daily occurrence. 
Total lack of communication from the top to the front line staff  It is unfair to them that operational expectations are constantly changing. 


The Babylon has been a second home to me for quite some time and I have really found family and friendship there within the staff and customers. Crystal is really a gem and works along side you in order to help and guide you instead of barking orders. They have just opened a second location in Troy Missouri and I'm excited to see what the future holds for them.

I've learned a lot in the short amount of time I have worked here. I have participated in weddings, high volume events and also family dining. The co-workers are very positive, fun and social people to work with. The most enjoyable part is decorating for events, engaging conversations with guests and the wonderful environment,

During an average work day I would meet new people so it helped with my social skills. I learned a lot about selling items and doing inventory also working a cash register. My favorite part about this job was meeting all kinds of new people.

To entertain customer while serving them drinks in a timely fashion.
That every customer is different and having fun with each customer is the way to go. There really wasnt any bad part of the job.
Most enjoyable part was watching peoples faces when i was flairing.

Top Job Titles	Average Salary
Inbound call center representative 6 salaries reported	$21.00 per hour
Primary care physician 2 salaries reported	$111 per hour
Owner/president 2 salaries reported	$240,000 per year
Customer service representative 1 salary reported	$21.00 per hour
Accounts payable specialist 2 salaries reported	$1,000 per week

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