account executive

senior software engineer

senior account executive

sales representative

payroll manager

BambooHR

In regard to the culture, the people, management, and overall sense of wellbeing, BambooHR is probably the best time a person could ever have at work, outside of making a good living off a beloved hobby.

In sales, they don't just hire dude-bro sharks and alpha wannabes, but unique, interesting people with a wide range of opinions and capabilities. Not only that, but people who would work on a contributive, cohesive unit. There's really nothing quite like it.

Management will spend time with you, even if they don't belong to your team, until you have all the information and encouragement you need. Everyone is willing to go that extra mile to help you succeed.

However, the mining is limited based on your position, and often unrealistic, as the hot leads are often very slow as they move you up.

Smaller inbound leads are essentially infinite. They want their lower tiered reps to focus on them, and their more experienced and higher tiered reps to work on larger accounts. Which makes perfect sense. However, there is a massive issue with that.

In the transition to higher positions, you work with mid level accounts, that are often a great deal more fickle, even though they bring in more revenue. Problem being, they are less inclined than a mom and pop business or a corporate account to sign over, and often take longer periods of time to close. Far too often, mid level reps are let go because they cant hit their required average revenue, even though they would close smaller accounts a superior rate than newer reps, while still having access to mid level accounts that require more time, often taking longer than their quota requirement allows.

The ones that transition to working with corporate sized accounts, often to so because they hit metrics at the mid level positions that come from sheer luck, such as call ins or those already prepped to sign up, and then work on corporate accounts which are more inclined to sign up after a full information breakdown.

This causes a pretty massive discrepancy. 

While the initial salary seems well to do, it takes a while for commissions to start kicking in, and they reset every pay period. 

If you are in a position other than sales, I hear the comp is good, and the culture is still awesome.

If you are in sales, don't expect to make a career here, unless you get lucky, or charm your way into management.



I have worked at a few different companies in the greater Salt Lake area and have felt that BambooHR provides one of the better working experiences. The company values are very important here, they impact who is hired, the goals for the year, and overall how they conduct business with clients. Unlike other companies' yearly or biannual company meetings, BambooHR's are not focused on the numbers and the financials but more so on the people and employees. I was shocked when during my first company-wide meeting the only meetings held were on topics about self-improvement and how to overcome personal challenges. I have never been at a company that does anything like that!

It is a fast-growing company so there come the pains of growing, such as new managers, changing managers multiple times, new undefined roles, etc. With these growing pains though the company seems very willing to adapt and move past mistakes. Despite all this, they still hold onto their values, one of which is to enjoy the quality of life. They want you to work your shift and then go home and enjoy your life, this is a very refreshing mentality.

Depending on your role there is extensive training and because of that, they ask you to remain in your role for 18 months. If you're looking for a company that provides fast growth this is probably not the place for you. It seems as though BambooHR wants you to grow with them but in the correct role, managers have constructive conversations with you to learn what you enjoy most about your role so when the time comes to take on a new opportunity it is the best fit for you and the company.

If you are looking for a company that truly values you and provides a great work-life balance then I would strongly consider applying to BambooHR.

BambooHR has serious potential. Once you leave, you’ll realize how much it sticks with you; even their adorable mascot!

Pros:
- I just have to say...SUPER good benefits. At least to me.
- Great product with room to grow.
- Fun culture and strong work-life balance; they want you to clock out on time on the dot.
- Passion for the product runs across all departments, including CX.
- Mental health is valued, they even held a wellness meeting.
- Supportive environment if you're vocal and clear about your needs.
- They take their values seriously, they have new hires across all departments get a little more experience and understanding about the mission at BambooHR, which builds real connection. Making their values mean more than just a saying.

Cons:
- Resources are scattered and hard to navigate quickly.
- Training lacks real-customer interaction examples and shadowing. Making Onboarding feel too abrupt and fast.
- Coaching varies—some are more critical than helpful.
- Managers could use more empathy tools or successful leadership training. 
- Metrics are strict: success means closing cases by Friday that don’t reopen Monday. So it's better to seek more rather than what's expected.
- You need confidence and boundaries; this role isn’t for agents who go above and beyond every time. Most successful agents I've seen are those who are more direct with their responses.
- Write-ups can be tricky, but they’re often the only real way to get support.

Bottom line: If you're unsure whether this role fits your style, think carefully. It’s not for everyone, and that’s okay. I wouldn't regret the experience working here. But the way it started is the only thing that still haunts me to this day.


I don't have enough good things to say about working at BambooHR. From day 1 I've been so impressed with all of the thought and care that goes into what they do. An example is that on my very first day I received the news that a family member passed away and I would need to take some time off, I spoke with my manager (whom I had never actually met) and she was so understanding and literally helped walk me through the process of requesting the time off. About a week later I even received flowers at my house. They care that much!

Because of Covid, I've been a remote worker the entire time I've worked here. They made sure I had all of the equipment I needed to do my job and even gave me a set-up guide to make sure I plugged everything in correctly. My favorite part was the "Conference call Bingo" sheet they gave me to make meetings a little more interesting. 

The training process was absolutely fantastic and they really set you up to succeed. Once I started working with my own clients I felt like a professional and was able to answer any questions that were thrown at me. 

There is a little part of me that is always waiting for the "corporate" nature to start showing itself, but it never happens. Management truly does care about the wellbeing of everyone working within the company and they are constantly going above and beyond to make sure that we know and feel that. 15/10 would recommend working here!

BambooHR will be the most memorable and impactful part of my growth and career. I have been with the company for about 18 months. Throughout my experience here, they have been dedicated to my growth as an individual and as a person in a career. I love their values. They are good at identifying skillsets and giving opportunities to use those skillsets if you perform well in your current role. They are helpful and appreciative of your efforts.

I have felt valued by managers and even the executive leadership. What I love most about these leaders, is that they value me, but also expect exceptional performance from me. This mindset has encouraged me to grow and become an even better contributor. That being said, it has not always been easy. They push in positive ways that help you grow and succeed.

I have seen through experience, that although the company is not perfect, they are smart, and they approach every aspect of the business in a thoughtful and purposeful way, which I believe is the reason why they are successful.

I will rally for this company 100%! Any day! Anytime! Anywhere!

Please note - this review is based on my experience working as an Implementation Project Manager and Support representative (two different roles)

What is the best part of working at the company?
I really liked being able to work from home. Plus, the product was excellent, one that I could really get behind. Company is very team oriented, a lot of support from management. I love that they always sent out little gifts to the employees.

What is the most stressful part about working at the company?
I liked being able to talk to people from all over the world but at the same time for me it was somewhat stressful because of language barriers.  Also, shift had to start really early in the morning to be able to accommodate clients in other countries.

What is the work environment and culture like at the company?
Have a great culture. Good balance between work and play. Plenty of team spirit and support from team. 

What is a typical day like for you at the company?
Start early, check email, start 
making calls. Meet with your virtual appts through out the day to set meetings for sales rep. Lunch…Always had a team meeting everyday, mid morning and again at the end of the day. Post your stats at the end of the day.

BambooHR is an amazing place to work. The best thing about the company is their core values that they live by and consistently practice throughout. Communication is transparent and leaders are always willing to help those grow into new roles. Probably some of the best customers I had to work with though it does come with it's challenges just like any customer support role. The software is awesome and makes it fun as a support hero to interact with each day. The hardest part I would say would be meeting your weekly metrics. Not to say it's impossible but there are times where other customer issues may put you in a bind where you find yourself playing catchup the rest of the week. The also stress quality of life which was my favorite part of the job. The PTO accrued and Paid Paid vacation were definitely my favorites. 

Over the last year plus the sales development department changed and not good changes. The company has a vision to 'set people free to do great work' but in the sales development role you aren't set free. The managers are micromanagers and there is no trust especially since they started work from home. Also the managers don't particularly help you when you are struggling they just put you on a performance plan and constantly remind you that you are struggling. One of their values is to be open and have crucial conversations but the managers are quick to be offended and don't truly take being open easily. Internal hiring is an absolute joke and practically impossible to make any changes especially if you want to process in any sales roles.They are losing out on great sales people because they are being too picky. In the end I would look for better companies out there to find your career, there are definitely better and more honest companies to work for. 

What is the best part of working at the company?
The people are really great to work with. Very little politics in the lower level jobs. Moving into other roles is pretty difficult unless there is an established path already set forth. The company is looking to scale, so the work/life balance seemed to be deteriorating at the time I left with more emphasis on harder deadlines and longer hours compared to what I was used to (which to be fair, was not emphasized at all before and is not the case in many companies).

What is the most stressful part about working at the company?
If you're in the role you want to be in, you will be fine. If you're trying to make a diagonal move, it's very hard to do so unless there's an established path.

What is the work environment and culture like at the company?
Culture and work environment are great. The people care about you as a person and the product is easy to love and be passionate about. Customers are great as well and have a passion for the product.

First day at Bamboo I was so excited. My anxiety was kicking in and I knew then what kind of day I was going to have. Despite being a ball of nerves and messing up my training left and right, the trainers at Bamboo are absolutely amazing and help to ease the stresses that rise, even if you are the one to create them. Everything the company embodies is wonderful, except one item. The “paid paid” vacation. Yes, they will give you a bonus check for your vacation up to a certain amount, which is great except here’s the issue. You pay for your vacation, save receipts and turn them in and you get your money back as a bonus. Where’s the issue you ask? Well, you pay for this vacation with taxed funds, receive the money back as a bonus, to then have it taxed again! You will have to adjust you tax info to accommodate the “bonus” you get back. Having our hard earned money taxed twice is not for me.

Top Job Titles	Average Salary
Account executive 9 salaries reported	$55,611 per year
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Senior account executive 8 salaries reported	$81,438 per year
Sales representative 13 salaries reported	$47,923 per year
Payroll manager 3 salaries reported	$28.33 per hour

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