nurse

licensed vocational nurse

digital marketer

billing specialist

team member

BayMark Health Services

I have been working as the Treatment Center Director for Baymark for the past 5 months.  I love the staff, the clients, the hours (6am-2pm) M-F, the mission and the overall satisfaction of helping others overcome their addiction to opiates.  The management I report to are very understanding and supportive.  

The job is very fast-paced and not for those who are not focused and organized as there are deadlines and mandatory regulations that must be met. The entire staff work as a team and support each other so everyone is able to meet their individual deadlines.

My only complaint is the low pay for the area we live in.  It is tough to maintain a home and meet basic needs on the current pay structure however the corporate folks and local/regional management have a full understanding of the challenges of the bay area and are working to improve salaries across the board.  To be fair, this is a common issue for many companies in the Bay Area and the fact management is willing to make adjustments is positive.

The benefits are amazing. Vacation time is very generous and at this point in my career, time off with my family and husband to travel is incredibly important to me and working for this company allows me to take a long vacation each year and several long weekends/holiday tine.  The PTO benefits are some of the best I've ever had in my career.

I plan to move my way up the ladder as there are many opportunities for advancement if you work hard.  I plan to retire from this organization so suffice it to say, this is a great place to work.

This workplace presented significant challenges due to a high caseload. Despite initial expectations, I was assigned over 60 patients, each requiring bi-monthly appointments and group sessions. The workload was demanding and contributed to a stressful environment. Beyond the heavy responsibilities during work hours, I found myself constantly thinking about my patients' well-being even on my time off, which took a serious toll on my mental health. Counselors were frequently told that we were not doing enough or that we didn’t care as much as other staff, despite our efforts to manage overwhelming caseloads. Additionally, there were instances where staff faced verbal abuse from patients, and while management had indicated such behavior would lead to discharge, that policy was not consistently enforced. Workplace communication was sometimes affected by gossip, making it difficult to maintain a professional environment. While there were supportive colleagues, the emotional and mental strain of this job was significant. Those considering employment here may want to inquire about caseload expectations, workplace support systems, and mental health resources before accepting a position.

What is the best part of working at the company?
I was able to help both psychiatric and addictive illness clients. I also had autonomy in my work. 

What is the most stressful part about working at the company?
Being given an amount of work that was impossible to maintain in the timeframe that I was told it should be completed in. 

What is the work environment and culture like at the company?
It was very stressful. In order to complete the workload for the day, there was no choice but to complete documentation after hours. I found myself completing documentation off the clock on most days in order to fulfill their requirements. 

What is a typical day like for you at the company?
Come in, prepare for the day. Facilitate any doctor's appointments on the schedule, explain how the medication works to the clients, sign medications out to client's that are picking them up, administered injections and complete skin care services on clients as scheduled.

There are many places that has a positive workplace culture and fosters employee growth from within, however BayMark Health Services is not one of them. There is a high turn over of senior level management, multiple layoffs per quarter and it has a silo work environment. When BayMark lay's off staff and senior level management, there is no notification of that former informing staff they no longer work for the company. Many employees are constantly looking for jobs because everyone knows they might me next on the chopping block. I am thankful I was able to gain great experience and I accomplished everything I wanted to over the past 2 years working for BayMark but I would not recommend anyone to work for this company. This is in reference for working for BayMark's national headquarter in Lewisville TX, (NSC). 

Stay away, at least from Green Mountain Treatment Center. It is AWFUL. They operate on greed, using lies and coercion on clients and family members. If you are a clinician, your professional opinion and recommendations DO NOT MATTER. They listen to the executive director, case management supervisor, and "client engagement" supervisor, who all have little to no education. They will do anything to keep a client there for the insurance money, even if they are inappropriate for the facility. They quietly celebrate relapses because it means knocking people up to a higher level of care and more money. They have an "oh well" attitude about everything. Those 3 people are also in recovery and are complete hypocrites. If you have an actual education and license and operate with integrity, values morals, and within the code of ethics, you will find yourself at odds with the rest of the "team" and end up frustrated and burned out. I wouldn't recommend this place to anyone, staff or client. 

I appreciate the collaboration of the team members, their willingness and ability to be helpful and solution based, the transparency of the company, and support of the Regional Directors and Human Resources. The staff understand the stress of trying to be a support to those trying to maintain their sobriety, and the compassion is overwhelming. I have never met kinder people, wanting to help reduce the stigma when it comes to those affected by the opioid epidemic. The nurses and counselors are great when trying to meet with the patients, wherever they're at, in their own recovery journey. They put on groups and family counseling for those needing further support, and show how much they care by just being completely present. I am in a position where I can help educate the community and have agencies more involved; this lessens the stigma and increases the much needed knowledge of what we  do on a daily basis.

The first 3 months were great, then restructuring occurred and the team I managed and other associates saw a very negative shift. I have been told that leadership is no longer with the company and 2 other restructuring plans have gone into affect since then. They turn over of leadership and Senior Leadership is alarming. There is only 3 of Mt original 12 team mates still employed in my prior department and none of the leadership. I departed before a 2nd and 3rd restructure occurred as I was uncertain of the companies trajectory or management. I am not sorry I did. I have heard it continued to get worse. Sad because there were along of good working people here just trying to do what was best for their patients and clinics. 

If you are looking for a place that won't train you and expects you to understand their bureaucracy and company procedures that change at a whim, this is your place. 
If you wish to be micro-managed at the lowest of the chain by VPs and executives, while at the same time being blamed for their mistakes, this is your place.
If you are looking to watch your coworkers get fired on a whim because the executive and vps don't understand the jobs we do, this place is for you.
The only upside is the direct management who is personable and actually understands the work we do. but here at BayMark, managers have little authority and are expected to do director position work at the same time.
Come to BayMark to have no job security and get micro-managed and blamed for higher-ups' mistakes.


The workload, too heavy. The environment, toxic. Morale, Low. Too much gossip, too little time. You work through all your breaks and lunches and it is not appreciated. You never feel good enough, even if you work your tail off. This company is not a good company to work for. Ridiculously high turnover for counselors, it's very hard on the patients and they deserve so much more. Please note if you do not have the ACIT II or MATS you will train for the ACIT II before you can start on your own time. The MATS course will be on your own time with a 3 day remote course you get reimbursed for ONLY if you pass the test. They only pay for 1 test. I have never worked for an employer that expected you to do so much on your own time. 

The accounting management team at BayMark Health Services treat you like they own you.  You will bust your tail trying to meet their unrealistic deadlines, then sit around for maybe even a week or two waiting on them to give the go ahead to go out with financials.  Once given the go ahead, no matter what else you have going on you better get to it right then!  This decision is rarely made prior to 4pm and is typically a 3-4hr process to get out.  They also expect you to be available 24/7 with frequent texts at night and on weekends.  Also, don’t expect to take PTO during both Thanksgiving and Christmas.  This is HIGHLY frowned upon.

Top Job Titles	Average Salary
Nurse 3 salaries reported	$26.75 per hour
Licensed vocational nurse 1 salary reported	$29.88 per hour
Digital marketer 3 salaries reported	$50,667 per year
Billing specialist 1 salary reported	$15.50 per hour
Team member 1 salary reported	$15.00 per hour

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