maintenance technician

construction project manager

administrative assistant

commercial property manager

preconstruction manager

Benderson Development

Pros

-Large portfolio of properties, ability to interact with all asset classes.  Constant Growth
-Most team members are approachable yet you have to watch your back with some of the long-term leaders.  They will take you out at the knees.
-Healthcare, vision, dental, 401k benefits are good but very expensive.  Benefits team needs to be more approachable.  

Cons

-There seems to be zero job security at any point from day one.  If ownership hears something they believe, before verifying, you're a dead person walking.
-The opinion is that there are forms of micro-management that are beyond a comfortable work environment, and overall lack of human respect.  Back stabbing amongst management is unbelievable.  
-Through personal experience and opinion, there is little to no discretion to make your own decisions, no opportunity to learn and grow into other areas of the company.  Micro management at every level (ownership may try to give you the impression of a "long leash"  but don't be fooled)
-A lot of open positions - ask why and don't believe, like I did, that they are all growth related.  Turnover is pretty significant for such a small and successful organization.

Advice to Ownership

-Give open feedback and direction, rather than allow for misrepresentation, automatic skepticism and negative judgement behind curtains.  Employees are always looking behind their backs.  Trust amongst management is little.
-Current state of operations does not feel like it gives young people the opportunity to assimilate or grow within a position or at the company. Very little growth unless department managers push it themselves.
-The concerning piece of ownership's style, is that it seems as though they believe they own the employee through a salary, rather than employ the person to produce results and improve the company.   Employees seem to be disposable.  

Typical day at work: For most people that work here we are mostly on a 8-5 typical work schedule.  You come in, do you work, mingle with coworkers, and head home.  Pretty standard unless it's a day where the company plans something extra.  

What I've learned: I'll just speak for my department, but any person I go to that would be deemed "upper management" has been nothing but helpful and supportive in teaching and hearing any questions I may bring to them. 

Management: Again, very supportive and willing to teach.  Even the other departments that we collaborate with, they have great people as well.

Workplace Culture:  Very team oriented, lots of people under one umbrella that make things go.   But it still has a casual atmosphere where if you come in, are reliable/dependable, do your job well, things go smooth.  

Hardest Part: Volume at times can be stressful but you expect that coming to a company as big as we are.  There are many ongoing jobs that need attention.

Most Enjoyable Part: If you're looking to join a team in the development sector, working here fulfills that need.  But aside from that, we do a lot of awesome raffles, lunches, and other incentives that go beyond just another place to work for.  Also, Benderson does a great job at being flexible and understanding when it comes to the work-life balance.  Very easy going when it comes to appointments or other unforeseen circumstances that may come up unexpectedly.  Also surrounded by a good team of people. 

The company puts a lot of thought and effort into its hiring decisions and it really shows based on the staff that currently works there. Everyone is very professional and hard working. This is not a slow-paced company and you need to be ready to jump all in to every project you work on. The employees who work hard end up doing the best here. 

They really notice when someone is putting in the extra effort and will not hesitate to recognize their hard work through increases or more responsibilities. Benderson was the best career move I could have taken. In a short time, I have already grown so much professionally and have been involved in much more than I expected when I joined the company in an entry-level position.

Even though the company is large, it is still a family-owned and operated business. Executive Management is very involved in the day-to-day functions of the company and knows most of the employees personally. They really care about making this company a great place to work and love to make sure their employees get to enjoy every amazing event or perk that is put on for the surrounding residents. 

The company puts on lunches from their local tenants at least twice a month and holds out-of-office events pretty often too. There is a lot of focus on employees and making sure they enjoy working here.

Benderson does not give back to the community in any real or measurable way. For a company that profits heavily from Buffalo and Western New York, the absence of meaningful reinvestment is astounding. There is no consistent support of local schools, programs, neighborhood initiatives, or charitable causes...  just quiet accumulation under the branding of “development.”
Inside the company, the culture is equally hollow. HR promotes flexibility that doesn’t exist. Training is vague to non-existent. Communication follows a “no news is good news” model that leaves employees in the dark and unsupported. Leadership is outdated, disconnected, and emotionally unavailable... expecting loyalty and output without offering growth, guidance, or respect in return.
The workplace feels frozen in another decade, run by people who have not evolved with the workforce they manage. Young professionals are treated as disposable labor rather than future leaders. Diversity is minimal. Innovation is absent.
Lunches and raffles are used as distractions for deeper problems the company refuses to acknowledge: stagnation, tone-deaf leadership, and a complete lack of investment in people or place.
Benderson doesn’t just fail its employees — it fails its community, every single day.

This role ended abruptly due to unrealistic onboarding expectations and poor feedback management. I was a month into training (with interruptions due to planned vacation they knew about AND the holiday breaks) and was still learning foundational systems when concerns were raised about my engagement in a high-level, fast-moving meeting. Instead of addressing this directly or providing an opportunity to adjust, feedback was escalated to management and quickly treated as a performance issue. Despite being asked what I needed to succeed, to which I requested reasonable accommodations (two of the three they were already working on before this issue), they terminated my employment. This environment expects immediate performance with minimal training and limited psychological safety for new hires. The culture and environment are toxic, making no room for human emotions or needs. I doubt they'll find anyone for this role that can work under their insane scrutiny. 

What is the best part of working at the company?
Lunches provided frequently by surrounding local businesses, made many friends and worked great as a team

What is the most stressful part about working at the company?
First if month payments. We received so many and I would have several deposits, daily, and many of the tenants would not indicate what lease/property the payment was for or how to apply them (no backup would be provided).

What is the work environment and culture like at the company?
Upbeat, for the most part. Made several friends and would help each other out if needed on accounts.

What is a typical day like for you at the company?
Come in, log on all screens, begin identifying checks, once completed, ran reports, applied payments to accounts and extensive data entry. Performed desktop deposits a few times a day. Ran ACH reports, identified leases and applied payments. Performed ACH payment setup for various tenants and answered various emails on a daily basis.

What is the best part of working at the company?
Provides employees quality equipment to effectively assist in daily job duties. You’re not micromanaged but expected to complete task in a timely fashion.

What is the most stressful part about working at the company?
You must be a problem solver and solve it while taking on all other tasks simultaneously even if your plate is full. You can ask for assistance but still have to find the answers to the issues.

What is the work environment and culture like at the company?
To be successful you must work remotely above and beyond your normal working hours. Office environment is uncomfortable at first.

What is a typical day like for you at the company?
Meetings, phone calls regularly, problem solving, traveling, and walking. Following up on vendors completed work and invoices.

Benderson Development is a fast paced working environment with hard working Executives and Employees. 

Employees are not micro managed and encouraged to work as a team. 

Hardest part of my job was when a department would try to hire a vendor and I would have to let the employees know when a vendor could not be approved.

The best part of my job was the people I worked with.  

Benderson Development also shares milestone celebrations with employees by providing lunches or cakes for the staff.  

The employees would have pot luck lunches every couple of months which is a great way to get know your co-workers.  

The company also supplies healthy snacks and fruit every week for all the employees.

Benderson is a very generous company that donates time and money to many Charities.

From the moment that I started, the environment was very welcoming. I've never worked anywhere where people have made a true effort to make you feel like a part of the team right from the beginning. It's a testament to why people have worked here for as long as they have. The tenure and talent here is impressive and it truly does feel like a family environment. Ownership is very involved in the business and the executive team is visible and approachable. Overall, it's been a great experience - both challenging and rewarding.

A typical day at work as an IT person involves a lot of break-fix work, and a scattered approach to application development.

I did learn much more about different application frameworks and SQL Server, as I had experience in many areas, but I got to deepen it at Benderson.

The workplace culture is typical of a company where the average tenure is around 18 years. There are many subject matter experts, but they carry the knowledge around in their heads, and the workplace isn't very collaborative.

Also, which so many tenured employees, there is a very high resistance to change, which hampers company productivity.

The best part of the job is seeing how dedicated the employees are, and their commitment to their work.

Top Job Titles	Average Salary
Maintenance technician 9 salaries reported	$22.67 per hour
Construction project manager 1 salary reported	$120,000 per year
Administrative assistant 4 salaries reported	$23.38 per hour
Commercial property manager 10 salaries reported	$75,500 per year
Preconstruction manager 8 salaries reported	$80,000 per year

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