technician

sales advisor

receptionist

lube technician

service advisor

Bergstrom Automotive

Treating your customers and guests and offering an experience nobody else will get elsewhere at any other dealership. Transparent and honest pricing for guests along with a professional and honest experience allows you to sell with integrity and confidence. I can't tell you how many people went to shop elsewhere to keep us honest and came right back to buy from us after 5 minutes of being to the dark-side. Your managers will push you to succeed, because when you succeed, they succeed. They are family oriented and if you are in a bind or need to leave, they will work it out and allow you that need. Family comes first, however, with the obvious understanding that you need to be present to sell. Hours are super stable and enable you to plan life outside of work. The people you work with are colorful and take that however you want to, but bottom line you will love the diversity and uniqueness of all the great people you will be working with. They are also like a family within. Company games, contests, and picnics...I mean come on...where do you find that anymore. Once you meet Tim and John Bergstrom you will want to work hard for them. They are so great and you can see there passion and care for what they do and their employees waterfall down throughout the company. If you work hard you will be rewarded. If you come in with an attitude or a chip on your shoulder thinking you deserve better and you are being cheated...9 times out of 10 it's you holding yourself back you probably have a lousy work ethic. Everyone that was grouchy and thought Bergstrom was greedy and paid poor have been lazy over-privileged individuals that were never willing to work and earn success to get there...they just wanted the world for nothing. If you work hard, love cars, and like every day being different and fun, you need to work here!

From a smart, overachiever, with exponential work ethic. I suggest you don’t waste your time with this place. Poor management, favoritism, and if you speak up about any matter that is unjust, they will deem you as a threat. All team leads get upset with you if you stay with guests past closing time. Don’t let them take your pride and energy and make you feel less than who you truly are. They will do anything in their power to hold money from you just so their store surveys look good, even if you have great guests experiences. If you are smart enough, you’ll see right away how the system is unethical, and that the team leads are young and will run this place to the ground. Team leads are very unprofessional when it comes to handling matters that affect the sales advisors. They will twist anyone’s story to make them look good. GM only works 20 hours a week and he poorly manages the issues that arise in this store. The sales advisors are great people but, you will quickly notice management hates when you are smarter than them. 

You will have a better chance feeling more successful in selling in a better corporation. Keep your pride and build your empire in a better place. Bergstrom Hyundai reminded me of High-School. That should say enough.

What is the best part of working at the company?
They make a bunch of broken promises to their employees the only reason I gave one star is because I had to really wanted to give 0 stars they play favorites with their employees and don’t treat new hires good at all I was let go because my boss told me that I was getting bad guest reviews and when I asked him if I could see them he told me I was fired because of poor performance even though I was the one doing more than anybody else 

What is the most stressful part about working at the company?
They expect you to come in if they call you on your day off and you will be written up if you don’t I would never recommend this as a work place to anyone if you talk to anybody in the automotive field they will say the same thing 

What is the work environment and culture like at the company?
Horrible constantly being put down by upper management if you don’t know something instead of them explaining it to you they make you feel stupid because you don’t know it don’t work here horrible place to work 

What is a typical day like for you at the company?
Constantly getting put down and being belittled

Worked for this company for 3 yes. Was the only service writer for 1 year.  Salary is $19,200/yr. And you get 2.25% commission of every sale. Your supposed to get an annual review and raise, lower management says "you need to sell more, your on salary/commission payment plan. So you don't get a raise. If you want more money, then sell more." After working 6 days a week open to close, had a few bad reviews, and was let go because of it. Instead of offering to help you train/fix your mistakes. Upper management does not belive in operating this way, but lower management operates this way and tell the higher ups that they aren't at fault that the employee is just a bad employee. Then when they fire you, the either relocate you or offer you a terrible position with a pay cut. Then if you decline the "new" position its considered a resignation. So you don't get unemployment. Sales is the only department that ever matters. Service department works the hardest and gets paid the least and treated poorly by sales and guests 24/7. 

During my two years at Bergstrom Automotive, I've greatly enjoyed working here. One of the biggest things I appreciate is the strong Bergstrom pride and culture. The approach of treating our guests and team members as family makes it easy to come to work. I enjoy the people I get to work with. I work primarily in reputation management, so I often respond to reviews, manage social media, and create content on a daily basis. The hardest part of the job is sometimes when there isn't a lot of work on my plate. One drawback of having such a powerful team is that I don't have to handle a lot on my own, and when I get my work done, there isn't always much else for me to finish. However, as I've grown into my role, I've been given more responsibilities, which has helped address the lack of work. Overall, I've learned a great deal about the automotive industry, practical marketing, and the core values that Bergstrom exhibits. I would highly recommend working here. 

Started out as a transfer from Bergstrom Premier down the road. I was never very interested in moving from where I had been most of the summer as everyone there but 1 new guy liked me and we worked as a solid team. I was transferred to Acura and it all went downhill fast. The Service consulting team was short staffed and could not figure out my Technician number for R.O.'s for nearly 2 weeks. I was expected to get 470 ish hours of training done before I was approved to be moved up in rank even though I have been experienced in automotive through High School and College. There was a lot of things promised in the interview that never came to life after I was hired, as well as being told if there are any problems or issues that needed immediate attention to bring it to their attention and it will be fixed or taken care of very promptly. Also never happened.

Working at Bergstrom has been one of the best decisions I've made to date. Day-to-day operations make the day go by fast and you hardly notice that hours have passed by. Management is fair and makes sure that everyone stays on task but also knows how to liven things up. The workplace environment has made Bergstrom a comfortable place to work with none of the office drama. The hardest part of the job is dealing with paperwork that has either not been done correctly or has not been done at all. The WI DMV, 3rd party out-of-state registration and titling companies and auctions that require corrected paperwork will wait for corrected paperwork that might take weeks to arrive or be completed. The most enjoyable part of the job though is being part of large events and having your work appreciated by not just your store, but celebrated throughout the company. 

When I first began the hiring process, Bergstrom seemed like a great place to work. However, there’s often inconsistency in expectations. If you follow established processes, you might be questioned with, “Why are you doing that? Just do this.” But if you don’t follow the process, it becomes, “Why aren’t you following the process?” This lack of clarity can be frustrating and confusing.

Employees are encouraged to strive for perfection, yet there is no supportive environment that allows for the natural occurrence of mistakes. Instead, the fear of making errors becomes pervasive, leaving employees feeling unsupported and anxious in their roles.

While my fellow sales advisors were fantastic to work with, I found that management and team leaders often lacked empathy and demonstrated poor communication and professionalism. This isn’t to say that Bergstrom isn’t a good place to work—it simply means that the automotive industry culture can be unique and may not be the right fit for everyone.

Typical day involves ordering and receiving in all kinds of parts for jobs in the bodyshop.  I also work closely with the technicians to figure out what parts they need that weren't on the estimate for that vehicle.  I handle all returns and credits for parts not used or incorrect parts.  I also help out when needed washing vehicles, moving vehicles around the lot and shop and also do a fair amount of billing paperwork.  Management is always there for me when I have questions or need some backup in regards to getting credit on returned items.  I've learned a lot in regards to what insurance companies will and will not pay for when repairing a vehicle.  I've also got quite a bit of experience with the ADP software suite.  The hardest part of the job is trying to find parts in the morning when that particular vehicle is supposed to be delivered to the Guest that afternoon.  The most enjoyable part of the job is working with great people in the shop and office.

A great deal of BIG talk and EGO MANIA 
Almost all of your sales end up being mini's - those who have been in auto sales know what that means.
Management is full of bullshi* hyping up at meetings but run you down especially when they realize you are falling for their lies.
I've seen managers do and say things that are so opposite of what Bergstrom culture is supposed to be about, and when you bring it up to address it, you get treated like garbage because Bergstrom takes it personally and you're then marked as the next one to be driven out. 
They take surveys of their staffs overall happiness to be one of the best dealership groups to work for. Managers will tell you what to say, supposed to be anonymous, but they know who you are....then the attack begins. 
You give and give, trying to make it better. When they have it out for you....nothing you do is right.

Top Job Titles	Average Salary
Technician 75 salaries reported	$16.83 per hour
Sales advisor 13 salaries reported	$66,538 per year
Receptionist 51 salaries reported	$16.62 per hour
Lube technician 86 salaries reported	$18.25 per hour
Service advisor 38 salaries reported	$59,632 per year

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