dermatology assistant

consultant

medical assistant

patient services representative

Berman Skin Institute

the EMR system used is horrible, the shift scheduling  is inconsistent everyone should just start at 8 or 8:30 , the MA’s are over worked and expected to do the providers job, all the providers do is examine the patients the MA’s have to room pt, SCRIBE/ write the doctors visit note & send the rx’s, run in an out of the rooms to charge patients for the cosmetic stuff, work the front desk, and much more. most of the providers are lazy to correct any errors and expect you to do your job and theirs and get upset if things aren’t how THEY  want. how about DO YOUR JOB and correct it we shouldn’t have to scribe / write the visit note on top of our JOB duties. i never heard of that before. it’s just a chaotic mess and unprofessional. big mistakes are made/ going to happen when your employees are over worked with a huge workload and responsibilities that don’t fall under the ma title . we are not fairly compensated for doing 2 jobs and running around like chickens with our heads cut off.  there’s alot of turn over for this exact reason. WE NEED BETTER PAY AND THE PROVIDERS NEED TO DO THEIR JOBS , WRITE YOIR OWN NOTE AT THE VERY LEAST. pts are paying to see YOU not us. 

Office is extremely unorganized and no one is willing to train employees. The main doctor can be rude. They expect medical assistants to room patients, scribe, assist in procedures, process biopsies, sterilize instruments, clean and stock the rooms, send out prescription refills, do prior authorizations, and answer the constantly ringing phones. They expect us to do this in between appointments (which are only 10 minutes long). They only allow 2 medical assistants to work with one provider even though there can be over 30 appointments. The company is really cheap, we never get bonuses or raises, or any equipment that we actually need. On the job offer letter it says “may work occasional Saturdays” but after starting they force employees to work 2 Saturdays a month. The company hires people to be full time and then cuts hours to part time because they are cheap. They make medical assistants travel to other offices that need help with no incentive or gas reimbursement. Doctors refuse to do their own charting or send prescriptions.  It’s a really frustrating environment and there is a reason for the high turnover. 

My time at The Berman Skin Institute was satisfying. I learned how to do Cool Sculpting fat loss procedures, became proficient in all aspects of the Artas hair transplant treatments and was able to gain knowledge on MOH'S surgery. ( a skin saving surgical procedure commonly used for skin cancers treatments) The most enjoyable part of the job was the great staff who's hard work and willingness to serve often made tough days fly by. The hardest part of the job was the highly fast paced, high volume patient and stressful work load that would best be compared to an urgent care facility. However stressful working at The Berman Skin Institute was I am extremely grateful to have had the opportunity. I believe the experience has improved my qualifications  and sharpened skills.

Great coworkers. Most cosmetic patients are usually pleasant. Derm providers are always referring patients for esthetician treatments. Good for building professional relationships in the industry. Esthi services are straightforward, no fluff.

HOWEVER,
Management views estheticians as support staff rather than service providers. You get forced into working front desk whenever you’re not with a patient. Even when you’re busy with patients, still a lot of admin work involved. Incredibly difficult to get backbar products, new supplies/equipment etc. There is almost no continuing education, no opportunities to expand and improve your skills. The company is slow to add new esthetician treatments, leaving  you with an outdated service menu. Hourly pay and commission percentage is very low compared to competitors. High turnover rate.

Owners/management of the company show 0 appreciation for their workers. They will play games and turn employees against each other. Would rather let good employees leave because of horrible pay and pay the next person even less. Chronically short staffed due to high turnover. No structured training provided, sink-or swim. Get yelled at by the doctor in front of patients. Patients always complain about how the doctor spends 1-2 minutes per appointment before leaving the room and not coming back, so us assistants are left to deal with upset patients by ourselves. Some employees go years without getting a raise. In this economy, there are many other jobs that offer significantly better pay with less hostile work environments. Beware.

•Typical workday is hectic when it shouldn’t be. 

•I believed I learned to run from a toxic work place when i see it. 

•Management, all I have to say it, do better. 

•Nothing enjoyable about the job, everything is difficult when it shouldn’t be. 

Pros: Great physicians, to give you the opportunity to learn and build your patient care skills with
Cons: very unprofessional environment. Management can’t keep anything private without talking to other employees no matter what concern you have. If you go to the manager, it will be spread around the office you are expected to do five peoples jobs for the pay of one.

This office is full of favoritism and unprofessional behavior all around

I have worked under a variety of managers and I will say Berman‘s managers have been the worst and most toxic of all.  

If you want to work in a place where you are constantly belittled and undervalued, this may be the opportunity for you.

I enjoy the team and love working in medicine.  I love the fast paced environment because I hate being bored.  If you are a slacker this is not the place for you. If want to work hard and learn, this is the place for you.  I have been here for several years and we have gone through a big transition.  Definitely more management which helps.  The doctor who used to be the CEO is barely ever here so it is a much better environment to work in.  

I worked at BSI as my first medical assisting position & it was definitely very hard… Unfortunately, we were short staffed often with so many patients being seen within the day. I got burnt out fast. However, I learned a lot of the skills that have made me into the MA/Scribe I am today. I will be using these skills when I become a future provider. I really owe it to the providers and team at BSI WC for helping me cultivate my skills and build my foundation. 

Overworked, understaffed, under appreciated. Need to do job of 4 employees: your own job of rooming patients, front desk job of answering phones and checking out patients, provider’s job of finishing the note and sending prescriptions, as well as admin work. Oh and there’s no designated time to do any of it, only while in between rooming patients, which each appt for patients is 10 min. Imagine having to do all of that while seeing 30-40 patients per provider. 

Top Job Titles	Average Salary
Dermatology assistant 1 salary reported	$26.00 per hour
Consultant 13 salaries reported	$25.00 per hour
Medical assistant 1 salary reported	$23.00 per hour
Patient services representative 1 salary reported	$47,500 per year

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