team member

shift manager

assistant general manager

team leader

operations manager

Bibibop

When i started out at Bibibop i found my dream job, i woke up every morning wanting to go to work and ended my shift making sure i had done the most to leave the team after me set for success. Those of us that put our hearts and souls into bibibop were rewarded not by money but by a sense of accomplishment, and the recognition that not only corporate would give us but by the CEO himself. What made me love working at bibibop in the first place was when i walked into the location i worked at over the door was the mission and vision the vision is what got me the most " To honor God and strengthen thy neighbor" and the company showed that so well. It was a very family oriented business as well as in i didn't feel like we had employees everyone bonded as family.
Then bibibop decided to hire in employees from the competition and everything fell apart. First it started with things that were rewards for us working so hard Holiday parties were questioned and had to be forced out of our D.M., then our bonuses were compromised with near impossible feats, (i.e. Bonuses before were as easy as hitting our sales and labor goals, to being hitting labor goals sales goals but if we get 1 bad comment out of all the good ones we lose the entirety of our bonus etc.) keep in mind the bonus is what really makes our paycheck.
Theres also a mind set through the management of employees that came from the competitor company that if you are any part of management there was no way to have Sundays off even  tho there is a law that protects that right. Thers also the fact that you could be working very hard to get a promotion only for it to be tooken away from you without warning because someone in corporate has a friend  that they want in that position. To sum it all up bibibop had its glory days of being somewhere you wanted to work, not anymore tho. I have poeple that i still keep contact with in high places there that tell me its good i got out and dont come back its not worth it. I worked at 2 Locations easton mall and chestnut hill location and have helped and many other locations. Both that i worked at were horribly ran people just looking out for themselves and their promotions. There was also altering of your clock ins if you hit over time or being told to clock out early while working to not mess labor up.

I personally had a horrible experience at my store. Bibibop cares about customer service a lot, but to the extent that they will let their employees suffer for the sake of the customer. I've seen customers verbally abuse employees and the management would give them free food just to make them happy. They take customer reviews extremely seriously. The management loses $50 out of their paycheck for every complaint they get.      I think the management was very poor. They would hold employees to different standards. Favoritism was definetly an issue. The FOH staff do the most work and get paid the least. The FOH staff are expected to serve customers, prepare online orders, clean tables, take out the trash, clean the bathroom, restock food, prepare food, do the dishes, and cook food sometimes. The store usually gets busy during the lunch and dinner hours and it can be overwhelming at first but after a while you get use to it. The company emphasizes "family" but the entire time I worked there I felt like an outsider. I will say the food is good and you get a free meal during shift. You also get 50% off on food when you come in off shift

The managers were nice and caring but I felt like $10/$11 an hour was way too low for the amount of responsibility you had and how high the expectations were. Not only did you have to learn almost every station, including dish, but if you called off you HAD to find a cover and if not then you were written up. The procedures for closing were extremely meticulous, and I spent nearly 2 hours cleaning the dining room by myself even after taking all the shortcuts I could. The employees were told to fix numerous problems themselves, including unclogging the pipe under the soft drink machine, where there was mold and dirt, when a plumber should have been hired. I eventually quit because I planned a trip to Chicago with my boyfriend and we paid $400 for the airbnb and I put the time off notice in the binder 3 months in advance. The weekend before the trip my manager told me she didn't have enough people to let me go and I had to come into work or Id be fired. I think you know what happened next.

What is the best part of working at the company?
The part of this job i liked was working with people my age.

What is the most stressful part about working at the company?
The most stressful part of this job was working Frontline by myself with a long line of people and the way the manager treated me.

What is the work environment and culture like at the company?
It was an easy job overall and most of the people in worked with were nice but the main manager made the job almost unbearable. She treated me badly and  made me miserable.

What is a typical day like for you at the company?
I would clock in and automatically start working. I mostly worked front line but sometimes would do online orders. At closing i would mostly close lobby. I was always scared to make a mistake because I would always get a big lecture in a way that shouldn't have been done by a manager.  I was left in tears while still being inappropriately talked at and questioned. This job ruined my mental state all because of one person.

My typical day at work is to make sure the front line is completely set up set up 1/3 of the grill. Check the fridge and make prep list. Check the front fridge to make a Stock list run hot water in soap water sink set up, sanitize water as well put all trash bags and trash cans in the appropriate place put the grill hood caps up after rinsing them off checking the rice cooking the rice steaming the carrots, steaming the corn cooking the egg prepping tofu prepping Korean barbecue beef all the prep both trucks on Mondays and Thursdays. An to help with inclventory an also find time to help with the front line while doing dishes and taking out the trash and sometimes jump on the grill to help as well that is a typical day every single day

I’ve really enjoyed working here and would highly recommend it to anyone considering joining. The company truly values its employees and consistently emphasizes the importance of a positive work environment. Leadership is approachable and genuinely listens to feedback, creating a culture where everyone feels heard and appreciated.

The support for professional growth and development is exceptional, with numerous training opportunities and resources that help you advance in your career. There’s also a strong emphasis on work-life balance, which I really appreciate—it’s clear that employee well-being is a priority.

The team culture is collaborative, and everyone is genuinely invested in helping each other succeed. I also appreciate the company’s commitment to making a positive impact in the community, which really aligns with my personal values.

A typical day at work was pretty fun with a good amount of employees working at one time. What I learned was everything because I was aiming towards being a manager but everything is pretty simple and self explanatory except when it comes to the grill which was my area of expertise, grill was just extra added on things yu need to know but with a little practice you will get it in no time. The management was okay as well not much to say about them but they we're pretty cool. The culture was Asian / American and everyone loves it same as I. The hardest part of the job has to be like I said Main Grill because most times if your very good at it like I was you have to do grill and stove at the same time.  But like I said a little practice and "you got it''. The most enjoyable part of the job is when everyone in there is having a good time and working hard.

What is the best part of working at the company?
The crew I managed. They were good kids, and the customers. I will miss them both. 

What is the most stressful part about working at the company?
No work life balance. I worked here for 10months as a shift manager. In 10 month I encountered 3 different GMs. I was the longest employed shift manager and asked for morning shifts so I could spend more time with my children because I have cancer and was denied that. I reached out to my DM in hopes of help from him and he supported his GM. I spent a lot of time here and never complained about anything until recently. I just wanted to spend more time with my children and make a decent living considering this place being all about work life balance, I thought was the place for me, but boy did I think wrong. AVOID THIS PLACE

Most of the people themselves are very cool people but managers and some co workers are rude and very stuck up there’s also a big language barrier that prevents you from learning much fast, you’re just thrown into difficult situations with expectations of someone who’s been there for a very long time. The managers are very unprofessional and very disrespectful of your time and availability they will try to push you around and force you to go into work on an off day with your job being on the line. The 14 dollars an hr here is definitely not worth it especially for an environment like this and the situations your put into. Look for a different place to look and please accept my warning it’s not worth the wasted time and stress terrible place to work at with these people! 

Overall, it wasn't awful. You basically work the shifts you want and the work wasn't necessarily hard or tedious. The poor part was the management and the terrible pay. The work may have not been hard or tedious but you are required to work constantly at a blazing fast and stressful pace. The managers do not make this better. I had one manager who just hated their job and did not care for their employees, and another manager who expected a hundred things to get done (including completely pointless things) perfectly within a couple hours and mocked those who couldn't even if it was impossible. Dealing with all of this for $11.50 an hour is just unreasonable.

Pros: Extremely flexible schedule

Cons: A lot

Top Job Titles	Average Salary
Team member 108 salaries reported	$14.96 per hour
Shift manager 32 salaries reported	$16.61 per hour
Assistant general manager 23 salaries reported	$21.43 per hour
Team leader 21 salaries reported	$16.52 per hour
Operations manager 15 salaries reported	$21.10 per hour

Working at Bibibop: Company Overview and Reviews

Bibibop

Bibibop Ratings

Popular jobs at Bibibop

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected