manufacturing associate

customer service representative

manufacturing specialist

manufacturing supervisor

senior manufacturing engineer

Bobrick Washroom Equipment

This comprehensive review draws from personal experience and incorporates feedback from other sources to provide valuable insights for prospective employees considering applying. It is hoped that this review will assist the company in evaluating and implementing measures to enhance the MDP program and address the concerning issue of its low retention rates.

There is a noticeable divide between office and manufacturing employees.

The systems and processes within the company are outdated and need modernization.

Unproductive meetings and excessive paperwork occur too frequently, falsely perceived as indicators of productivity.

Employees often tend to pass on work to one another without genuinely collaborating towards a common goal. Typically, only a small number of individuals shoulder most of the workload, while other employees, especially those with tenure, are less actively involved.

The company has a significant number of tenured employees across various departments. These employees are aware of the employment laws in California that protect them from unjust termination, which sometimes leads to some taking advantage of the system by doing the bare minimum. Apart from genuine mistakes, there is a lack of accountability for employees who exhibit unprofessional or unethical behavior. Additionally, the company fails to provide adequate recognition and rewards for hard work, particularly for supervisors and employees in the manufacturing departments.

There is a lack of transparency regarding pay at this company. Even if an employee's performance exceeds expectations, the pay raise provided is often disappointingly low. Moreover, the employee handbook explicitly states that pay is not a topic for discussion during performance reviews, which limits employees' ability to address compensation concerns.

Front-line supervisors experience poor work-life balance, with long hours, weekend overtime, an excessive administrative workload, on-site work only, non-compliant employees, and a lack of appreciation, recognition, and visibility from upper management. This situation can be extremely challenging for supervisors and is indicative of issues in middle-management. Unfortunately, upper management has not made significant progress in addressing these concerns, despite the high turnover rate for MDP participants.

The MDP program at this company lacks inclusivity, as the roadmap appears to be exclusive and limited. Existing employees face a scarcity of growth opportunities within the organization. It is evident that some MDP participants were selected solely based on interview performance rather than considering their character and relevant work experience, which are vital for a successful fit in the program.

Corporate politics heavily influence employee progression within the company, irrespective of performance, passion, or achievements. Drafting the Individual Development Plan (IDP) as an MDP participant can be a cumbersome task, but unfortunately, it holds little to no value in terms of being considered for suitable roles. The decisions made by upper management regarding the allocation of candidates to other positions often prioritize the company's short-term convenience (due to personnel shortages) rather than aligning with the candidate's aspirations outlined in the IDP or long-term succession planning. Participants in the MDP program are not adequately informed about changes to the program or the availability of potential roles, leaving them unaware of updates and opportunities that may arise.

Overall, the company typically offers a competitive starting pay, and depending on luck, employees may have supportive direct supervisors or managers who help navigate the initial months before the challenging culture becomes evident.

Clock in at 0700 -not a second later, and no earlier than 0655 - there is no grace period under any circumstances. Log onto the phones and be ready to support your team (and any other understaffed teams) on the phones no later than 0700. Case load is variable from department but about as high as you can manage and effort/detail/requirements per case can vary wildly from a 1 minute task to (in the most extreme cases) 12 hour tasks. The day consists of answering phones throughout the day (although they are sparce), responding to requests from other branches, coworkers, superiors, and customers throughout the day. A large percentage of your time is drafting, logistics, and answering basic engineering/mechanical questions - maybe 20% of your job is answering the phone and handling "customer service" as you might picture it. If there is a meeting, they average about an hour and a half but regularly get to two and three hours. I know everyone hates meetings in every company, but these are astoundingly bland and redundant - we once had a three hour and eight minute meeting about effective communication... The irony was completely lost on them.

Management on the higher corporate end seems genuine and knows my name and hears us. This is pretty impressive considering how many employees there are and the thousands of miles between branches. They are a little out of touch (as most folks who make 10x more than us are) but they really do read your emails, take your calls, accept your meetings, and respond honestly 90% of the time. I think they do want a successful and positive environment. At the lower levels you are often dealing with jackals. These folks are looking for weakness to exploit and are looking out for themselves, their "image", and their promotion opportunities. I brought ideas to my manager for actual months and she told me that she was taking it to management, but then would argue against it briefly. Her manager came to town and I brought it to his attention - 60 days later it was done and he commended me. This has been a regular occurrence. 

Bobrick was an excellent company to work for. They live and run their organization based on the core values. They provide great opportunity for continued learning and building of skills. It is a fast pace environment with frequent positive changes. Most employees that join Bobrick stay for a very long time. The turnover rate is very low. There is a lot of collaboration with other department and divisions. The hardest part of the job is maintaining the daily workload with a heavy project enhancement and new product introductions. Time for training and additional staff is a necessity. 
I obtained outstanding compensation, training and support from Bobrick and was a loyal employee for 18 years. I would recommend Bobrick to most that are looking to get into a company where they can look to make a long term home Bobrick was great to me over the 18 years I worked their. I do miss it.

-upper management perks keep the status quo. You will see lots of meetings so that the company shows in PAPERWORK they are doing work.  In most of the cases, nothing is getting accomplished in reality due to the change-averse nature of the company.  
-employees' personal choices are more important than profitability in the international department. Favoritism also exists. 
-good pay is the only reason why employees hang on to their jobs.
-international department employees change all the time. The only thing that does not change is the head of international as that person cares about retiring from the company with all those perks in my opinion. The department always has external excuses for underperforming.  
-Marketing department is the last resort in the company. 

This past year allowed me to acquire work experience in the manufacturing realm at Bobrick Washroom Equipment Inc. First, I started off in the company in the Facilities and Safety department in their Summer hire program. Next, I was given the opportunity to fulfill a temporary service in the customer service department for six months. The most enjoyable part of the job is the co-workers and corporate culture. Everyone was so nice and willing to help. A typical day at work, from the customer service aspect, is entering orders via fax, and e-mail. The goal was to satisfy 16-20 order entries every hour.

Growing company with the great people.  Positioning themselves for a expansion, enjoyed my time working there.  The employees are eager to help and although the pace is fast, the level of stress is lower.  They offer stress relief programs and provide exercise classes.  They participate in volunteer work.  The difficult part is that, they promote from within but all openings for new positions are met with many applicants.  The risk is that you are not able to return to your old position if the new position does not work out.  Management is great and have strong positive relationships with their employees that adds to the morale of the company.

Bobrick is a great place to work, and has been the best job I've had. It has been an enjoyable experience with lots of ways to move around and move up. I think that a career with Bobrick can allow you to explore many options in your capabilities as an employee in any department, as Bobrick has very many. I just feel that sometimes there are overwhelming difficulties from department to department, but these get resolved with enough time and patience.

Bobrick has a great Management Development Program.  The program offers individuals an opportunity to begin work in a high level management capacity early in their career.  The exposure to other functional areas of business in the program allows individuals to maximize their potential and discover what their true career passion is in the world of business

What is the best part of working at the company?
There family owned good people had a surgery in the company helped me out to get through that ruff time 

What is the most stressful part about working at the company?
Gets hot during the summertime 

What is the work environment and culture like at the company?
Everyone there put there input in help too improve the job and quality and big on safety 

What is a typical day like for you at the company?
Work and shipping load truck for ltl

Bobrick is a 100 year old company, but constantly strives to stay in touch. It is an excellent company for young new recruits to learn about business and experience many facets of a company, from purchasing, to manufacturing, to customer service, and accounting. It is a company focused on being a learning organization offering many opportunities for advancement.

Top Job Titles	Average Salary
Manufacturing associate 35 salaries reported	$20.43 per hour
Customer service representative 3 salaries reported	$22.33 per hour
Manufacturing specialist 1 salary reported	$18.00 per hour
Manufacturing supervisor 4 salaries reported	$90,675 per year
Senior manufacturing engineer 2 salaries reported	$107,500 per year

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