nurse practitioner

medical assistant

customer service representative

physical therapist

family therapist

Boomerang Healthcare

There was little training involved with my second position and the expectation became that I could take over a department within 2 months  after being told it would take 6 months to be trained; I was set up to fail. Numerous medical devices to treat complicated neurological conditions and several clinical trials at once required time with the medical staff that was not offered. 
There are some problematic dynamics with the Management and familial/ romantic relationships that make a strained environment even worse and it is never discussed. 
Having patients that are living with chronic pain involves them often coming in uncomfortable, potentially sad or frustrated with their conditions. Having a hostile work environment makes the "energy" of the clinics negative and the new merger creating "Boomerang HC" adds chaos and uncertainty into the mix.
There are HUGE egos there. You'll have doctors that will literally ignore you if you say hello as though you do not exist or deserve their time making supporting their work hard.
However, the Functional Restoration Program can be amazing for patients and has good people working hard to care for their patients. Patients who work physically and mentally to help their pain can have amazing outcomes.



Boomerang Healthcare is a great place to work! They provide a standard work schedule, robust health benefits and a solid work, life balance. When you’re on the job, they expect you to be present and work hard but if you need to take time off or need to adjust your schedule for the day, then management is flexible as long as you give them proper notice. For those looking for administrative or medical assisting opportunities, Boomerang is a great place for new grads and those looking to gain experience but also a great step into other roles within the company to expand their experience. As for Providers and Licensed Clinicians, the company is also a great training ground for anyone looking to get into pain management and the perfect place to gain experience and move up to other leadership opportunities. Positions in other departments are a rarity because the company has minimal turnover. Also, in the last few years, there have been many leadership changes which of course was difficult for the organization to adapt to but they are trying to make better choices to improve overall culture. There are some growing pains but the company is still growing/expanding and doing the best they can. Overall, I really enjoy working here! 

The number one qualification that should be added to this listing is: ability to lie. That’s mostly what a CSR job is at this company- lying about why medications haven’t been sent, lying about someone working on their requests, lying that someone will give patients a call back, lying that anyone at this company cares that they are in pain. The secondary duty is to be on the receiving end of insults and anger from patients who have been calling endlessly to get help from their doctors and gotten absolutely nothing in response. Its sad but I think the only thing anyone cares about is collecting payments. There are a few good providers and people who really do care about their jobs but unfortunately all of those people are leaving due to this company not having any resemblance of morals or care for either employees or patients. They are hiring so urgently because people are leaving the company in hoards due to the unsupportive culture. Do not apply here unless you would like to be a part of a crumbling company where you will receive no support, too much work and be expected to compete this at below a livable wage. 

In my time here, I have seen IPM grow tremendously and there is more opportunity for professional growth than ever before.  The people who work here are wonderful. It's validating to be a part of something so important as Pain Management that focuses on a biopsychosocial approach for treating chronic pain in a Workers' Comp setting. Health care in the US can be very difficult to navigate, especially in a workers' comp setting and IPM strives to always do right by their patients. I wouldn't work here if that wasn't the case. There are growing pains, but I see positive changes every day. 

I've had the pleasure of working at Boomerang Healthcare for 2 years, and I can honestly say it's been a fantastic experience. The company's team-oriented culture is one of its greatest strengths. Everyone works together towards a common goal of providing top-notch pain management services to our patients.

Boomerang Healthcare has a truly inspiring mission, and it's rewarding to be part of a team that makes a positive impact on people's lives. The company's commitment to helping patients manage their pain is evident in the quality of care we provide.

The job culture is all about healing and supporting patients. I am extremely gifted in this skill myself and so I feel appreciated for being me. No hard parts for me. I just need more hours. My manager is very supportive. I am totally responsible for creating and presenting curriculum.  I am learning Spanish as I Interact with my patients through an interpreter. My patients get a kick out of my excitement in learning from them as they learn from me.

Able to work with very team-oriented, positive co-workers where each team member matters. Small case-loads allow providers to spend quality-time with each patient. Providers have the opportunity to see positive change in the Patient's lives throughout the program. 

All they care about is money. They have a lot of different programs, which is excellent, but they try to force patients into them regardless of whether it's medically necessary or reasonable. Their servers always have issues. They always make up excuses when a problem arises and don't take accountability for their own actions. Prior to merging with our office, they stated it would make our lives easier but instead we have a gazillion different companies and people who have access to the patient's chart and it's impossible to figure out who did what and where things are placed.

Mainly working in workers compensation. Acupuncturists are not part of the integrative team and very isolated, pretty much running your own practice inside their clinic. Other providers are generally too busy to provide meaningful feedback.  Compensation is below average and extremely below living wage for area. I did not get one review in my four years there and was not asked to do an exit interview.

Top Job Titles	Average Salary
Nurse practitioner 1 salary reported	$160,000 per year
Medical assistant 2 salaries reported	$22.75 per hour
Customer service representative 2 salaries reported	$20.00 per hour
Physical therapist 4 salaries reported	$77.50 per hour
Family therapist 5 salaries reported	$109,000 per year

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