assistant general manager

restaurant general manager

shift manager

shift leader

team member

Border Foods

When I started with Border Foods I really enjoyed the company. The people and the environment were friendly and positive. I was offered a position with a competitor and was convinced to stay with Border. I was transferred to another location after their GM quit. Very soon after, I realized why the GM left. Employees were calling the shots and very disrespectful. They would show up if and when they wanted to, with zero accountability. Employees made threats of physical violence, send harassing texts, very insubordinate, and downright abusive. This was brought to higher management on several occasions and zero was done for months. They want things to change, but refuse to make the changes needed. Suggestions were ignored. Working 80 hr weeks, coming in on any days off, the days I requested off were completely ignored every. Single. Time. Then when trying to discuss options on how to rearrange things so that we are not burning everyone out, that was ignored. They do not value good employees and make it very clear they don't value hard work. They preach about integrity and how having a work/life balance is important. This company has zero integrity and good luck trying to have any life whatsoever, because you won't. And you are told "It's your job, and having a life has to be earned." Are you kidding me, that is not what I was promised. Never in 25 years have I worked for a company that has treated me, and allow other employees to be treated the way they were. Broken promises, and lies. Very unethical. 

Borderfoods is not ideal for anyone who is looking for a work life balance, god forbid to have a family. I was expected to work more than salaried hours, do more work than any one person should, and was denied any help again and again being told “Others can do it, so can you” or with any promote I would bring to the table it wasn’t worth our time? 
When I put my notice in I was told I was to have an exit interview, then was told it was my fault that it didn’t happen. Incredibly unprofessional and money hungry, disorganized, and uncaring for anyone within the store operations. 
They continue to expect more (extended hours, faster speeds, more product, more sales, more hiring, more store openings) but don’t bother to figure out how to help those who are actually in the stores everyday. Countless times I was pulled away from the line while helping my team to talk about something mundane which would frustrate everyone and pull us completely off track. 
I hope that BorderFoods sees my experience or any others experience with the large turnover in this year alone and can take steps to move back to the heart it used to have. Otherwise, stay away!!

Not a good company. I was owed so Mich money from. Them that I never got and i don't have much so I couldnt afford to legally do anything especially without the money I was owed. Management is a joke. You can't advance I'm such in some areas the employees and managers are different but in mine you didn't mean anything and you were entirely replaceable. My store manager would break employees down to tears yelling at them on the floor and some young teens to. If I said anything to her or anyone else about it she would get mad and take away my hours or purposely give me unstaffed shifts. When I told the area coach about it her and the distract manager wrongfully terminated me... I found out soon after there was a situation similar in ways to mine and that area coach had been fired. I've also heard the new one is worse. Overall the as long as you don't get in there way keep your mouth completely shut and don't mess with there flow of money at all you'll be just fine. 👌👌

Working with the Corp office staff for training was great and very educational.  I learned many important points from the VP on the few occasions we had to meet.  The hardest part of the job was working with the DM.  It was extremely difficult due to unprofessional behavior and contradictions in the training. Inappropriate and detrimental business decisions were made that could have hurt the brand name.  Their were comments made to employees in front of other employees undermining staff and promoting a volatile and discriminative environment in staff.  In my opinion, If a complaint or notification is attempted to be made through the proper channels in concern for inappropriate business decisions and behavior to superiors (VP) it will be suddenly lost so not to be received and you will be undermined and attacked procedurally pushing you out the door.   I would guess many very good hard working employees have been treated and lost this way.  A single person who is willing to be on call and live your job 24/7 for low compensation is the best person for the job.  The best part of this job was the educational experience and working with the awesome hardworking store staff and guests.

as GM, was required to work 70 + hours in the store, mostly cooking, working the line, cash registrars, drive through and cleaning, then I had to take home another 20 hours + administrative work a week, there is zero life balance and not enough money in the world to make up for this. Even as GM, my life was controlled by an area "coach" that couldn't say anything nice about anyone if he tried, it was constant harassment every day starting with an 8 AM conference call regardless of the fact that I just got to bed at 6 AM, The turn over rate on employees and managers was over 80%, a month due to the stressful working conditions required because we could not hire help fast enough to cover the ones leaving. I tried complaining to Corporate but they just ignored me all together. I was only allowed to clock 50 hours a week or they would take it out of my bonus even though I would not get paid for the extra hours. This franchise is straight up crooks and could care less about their employees., They have over 200 stores.

Overall with Border Foods it was a great learning experience, I was able to truly get down and dirty. Allowed to see the in's and out's of management from the beginning when you hired someone, where you got to show them everything you knew. All the tips, tricks, and things you learn in fast food that you can't learn anywhere else. To the end when you have to have those difficult conversations. All and all it showed me not to back down and show the world what I could do. I became a leader and follower all in one. I love Taco Bell! But through what I have learned, I also have seen the need to grow. The hardest part of my job wasn't the day to day but the fact that I never got to rest. Phone calls day and night, depending on different situations in store or the district. But nothing compares to comrodery, it was truly inspiring to see everyone work together as team and as one unit.

stores and run smooth. Your already told the location your going and they will sell you on a dream.I was told they were transferring the old management and replacing them with us in training. That was fine however what they did say is crew is not the issue nor getting employees to hire. However upon completion of training the new Gm who has never worked more than 4 days in a week takes tons of time off and nothing is done about it. Were supposed to have 32 employees only had 16 and the managers there dont work weekends. As an Agm your the crew member manager, and left to hang. The upper corporate managers are really nice but that is it. There are nice bonuses and alot of things to be excited for but i was not one to watch as our gm never shows up, never works and always has an excuse and the area coach was okay with that while everyone gets burned out and hates there work life balance. Maybe im just getting to old to tolerate others shenanigans.

Clock in, wash my hands and take my position either drive thru or the front counter line. Usually if I was on drive thru I was responsible for sauces and napkins making it to the bag as well as ensuring every item was in the bag. If I was on the line I was responsible for making food cleaning and stocking my line. 
I learned that I should quit a job if I am being yelled at for seemingly no reason instead of hoping it'll get better. 
The GM alright good but every other manager was a total spaz.
Workplace culture of getting made and blaming someone because it's so stressful to keep up with the speed demands of borderfoods/taco bell. 
The hardest part of the job was being yelled at for doing something I was instructed to do previously in that situation. 
The most enjoyable part of the job was going home at night. 

A typical day at work consisted of making food, stocking food and cleaning the restaurant and dishes. While at Taco Bell and learned how to provide great customer service, make the entire menu, work the front cash register and clean the entire store. I thought management at this particular store was decent. They all treated me with respect and taught me to do my job well. The manager of the store was a nice lady, but she also called me the wrong name for over three months. My co-workers were good at their jobs and were also very friendly and made the work atmosphere positive. The hardest part of working at Taco Bell would have been being called the wrong name for three months,the work was not that challenging and was very easy to complete. The most enjoyable part of the job was the discount on food.

All of your higher ups care only about their own advancement/titles. Favorites are played constantly, no one is treated the same. If you show that you’re willing to pick up a little overtime, you’ll end up working 70 hours a week while your boss is complaining about staying for their full scheduled shift, if they don’t just take off without telling you. going above and beyond only gets those around you promoted. And the new hires will likely get paid the same or more than you cause of “raised hire-in rates” after the walkout that happens twice a year. Do not waste your time and energy here, you’ll have nothing to show for.

Top Job Titles	Average Salary
Assistant general manager 1942 salaries reported	$24.34 per hour
Restaurant general manager 2100 salaries reported	$74,919 per year
Shift manager 191 salaries reported	$18.34 per hour
Shift leader 2 salaries reported	$15.75 per hour
Team member 72 salaries reported	$16.22 per hour

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