registered nurse

health screener

office coordinator

patient care technician

scheduler

Bozeman Health

I was hired as a Billing Specialist recently to work from home. The first 4 weeks were great. I was in a so called "Training" with the supervisor. I worked remotely and met with my supervisor an hour for training in Epic Management Systems and learning their processes.

At first, they make you feel welcomed and part of a team then they spin the table on you without any notice, making you feel defeated and marked.

For the month was was told I was progressing well and learning at a good pace (you must ask). I was told it would take weeks to months to feel comfortable with what I was was going to be doing.  I did exactly what I was told and without question. I learned something new constantly. The other staff were very friendly and helpful, when they could. However, at the end of my 5th week, I was meeting with my supervisor and broadsided with sudden questions of what I had been doing on a particular day. The tone was tense, she was interrogating me as if I had committed a crime by doing exactly what I was instructed to do in a sporadic so called "training" program. The change of attitude, tone, and all out attack will leave one shocked and disappointed, when they think everything is going well.

They do not have any workflows or preparation for new-hires. Everything is on the fly. Your left with questions and if you ask or try to voice any concern to management when being interrogated, you are threatened with being sent back to Orientation Training. As time goes on training sessions become more passive aggressive, making it a difficult to ask questions or go over something you need to know or have difficulty with. The training becomes an uncomfortable grilling session.  Your made to feel stupid and slow. The employee walks away with uncertainty. There is NO positive reinforcement

Bozeman Health is working hard to create a culture of highly engaged and motivated employees. Unfortunately, this is hard to achieve with the current direction the organization is being taken. This organization attempts to thrive on ambiguous decisions and tightly held secrets. Dedicated leaders are randomly disappearing and being replaced by less experienced and unqualified staff members who are favorited by administration for their blind willingness to follow rather than a ability to aid in the organizational success. The CEO is nothing more than a politician, skilled at spinning the right words. He speaks of joy and family, but does little more than lip service to demonstrate a commitment to anyone but his own hand picked executive team. He justifies decisions based on outside opinions of expensive consultants. An unprecedented level of spending to outside consultants, some of which share rooted ties to people the CEO shares personal relationships with, has done little more than frivolously spend the dwindling profit margins of Bozeman Deaconess. Staff here do genuinely care about patient care, but also have a general sense of fear of getting caught up in the rapid changes being forced into the company. There are many employees that work here simply due to the monopoly that Bozeman Health has created for itself, and they await the day competition finally arrives.

I went into healthcare to help people and at first I enjoyed my time at the hospital. However, over the past couple of years the culture has shifted to so much about money and numbers that it is destroying the work environment. They force so many people through the system each day that they are overworking their employees and causing so much stress. They are eliminating jobs and combining them into single positions so one person essentially does multiple jobs with little to no extra compensation. They tout work life balance but are very inflexible. The HR department is horrible. They are constantly understaffed and every time I’ve gone into speak with them I’ve left feeling not cared about or valued. You vacation time also includes any sick time you use so if you’re out for chronic illness, surgery, injury, or FMLA leave it will wipe out your vacation time with no option to choose sick day without pay. I loved my coworkers and the heath insurance is decent but over time it just got to be not worth it. If you enjoy a very fast paced and stressful environment you may like it.  If you have any sort of disability or will require ADA of FMLA assistance I would avoid this place.

Bozeman Health does not provide employees the resources to do our job. We are not given training and materials needed to care for patients safely. We also lack office space and a breakroom. We have a huge new atrium at entrance 1, sitting vacant, because employees are not allowed to enter. Meanwhile there is not adequate space for employees to eat lunch (due to social distancing). There is little or no opportunity for continuing education and career advancement and the pay is too low to cover the cost of living in Bozeman. Bozeman Health leadership is not interested in hearing or seeing employees. Staff members are unable to approach anyone besides thier direct supervisor with concerns, and that is usually a dead end. Upper management uses gimmicks like “blue jean Friday” and a free turkey at Thanksgiving to make up for the miserable working conditions. In my option, the worst thing about BHDH is the lack of appreciation for diversity. If you look or think different from the white conservative majority, you will get nowhere at Bozeman Health.


This is an okay place to start learning the basics of an office job. You learn a lot that’s useful and that translate easily into many job types. I’d recommend this as a job for college students or anyone looking to get experience. The management and colleagues vary between clinics but I have been around the kindest and most helpful people since I started. It also offers good benefits, typical 9 to 5 schedule, there is more to be offered that a lot of people like. 

However if you’re looking for a more behind the scenes office job, this is not it. This job directly deals with patients either in person or on the phones. You have to deal with rude and/or aggressive patients at some point. Since this is a healthcare job, there is nothing that can be done other than to bear through it. It is overwhelming to do all the other tasks when a clinic is short staffed and overbooked. I wouldn’t recommend this job for introverts, those who don’t want overwhelming days, those who don’t like the culture in healthcare, etc. The pay rate is not advertised upfront until you go through the process of applying and interviewing, which is too low given rising costs and inflation. 

In my time working for Bozeman Deaconess OR I observed many concerning issues. The most predominate of which was the fact that the management will take issues personally and hold grudges against you afterword, even if they do not address it to you directly. I found another concerning problem was the SEVERE lack of team effort. It became very clear to me quickly that everyone is looking out for themselves only. Most of the staff in the OR will make very personal judgments about you based on the office gossip floating around, and management will then also make personal calls regarding this information. So forget trying to ask for a raise or a decent reference, even if you have never had any disciplinary actions against you. I ended my career there due to the unprofessionalism, mistreatment from staff and supervisors, and the endless ill attempts of communication between managers. Once I was asked if I had any friends interested in working with us, my answer was "No, I want to keep the as friends."

I like the job. Of course it depends on what area you are tasked with doing, some are more difficult than others. Some people have complained about the workload and environment, but honestly there are far far worse custodial jobs out there. The job allows you a lot of freedom, you can take breaks whenever you want wherever you want, and they have no issue with you wearing earbuds. Theres relatively low supervision. As long as you get your work done on time you won’t have any issues. Just do a good job. It’s the type of work where you can just turn your brain off and go on autopilot without people bothering you. 
I actually really regret leaving to try other custodial jobs. Did a 2 week stint cleaning one of the MSU dining halls and it really made me appreciate just how good I had it at the hospital. 

Compensation is competitive for my area of expertise. I have an awesome team and a great everyday work environment. 
Every team is different, and my manager just changed. We now have a great manager compared to the last. This company is rather top heavy (lots of executive rolls/managers) and not many opportunities to advance upward. They seem to often hire from outside into executive/managerial rolls. 
Upon being hired, you have to accrue PTO. If you have any trips planned, they will not allow you to take them without the required PTO hours despite being pre-planned. They're the only big game in town and have that ability. PTO accrues quickly, but I had to cancel 2 family trips after being hired due to their inflexibility. You're not allowed to take unpaid time off. 
Every place of business has good and bad parts. It will be interesting to see BH and billings clinic compete in Bozeman for medical employees, and we are all looking forward to it! 


A very inclusive and healthy work environment with many competitive benefits, rolling PTO, encouraged work/life balance, employee appreciation and support programs including financial, discounts on care, flexible and respectful open and honest management, can leave for a last minute appointment or personal reason without worrying about repercussions, can report anything out of line without fear of retaliation, strongly encourage promotion within and annual raises, etc. I could go on.
Not surprised they have a high retention rate. They even offer employee housing in brand new luxury apartments that are surprisingly very affordable in Bozeman's market.

great patients, minimal support from administration, no leadership support from above, primary care not appreciated, direction of B2 and other services were contrary to what physician staff wanted. no voice for physician staff. 
extremely poor administration communication towards practitioners. very undervalued mid levels. focused on financials and production, not quality of care delivery. community clinic a much better service for  the community. they respect physicians and listen to their needs.
don't waste your time with this organization as a mid level or physician as administration will not respect your direction or needs.
unfortunately there are not many places for us to go here in the community. we aren't happy as a whole regarding the physician staff. if another organization moved in many of us would leave.

Top Job Titles	Average Salary
Registered nurse 8 salaries reported	$35.58 per hour
Health screener 20 salaries reported	$33.92 per hour
Office coordinator 3 salaries reported	$23.58 per hour
Patient care technician 8 salaries reported	$20.14 per hour
Scheduler 10 salaries reported	$42.50 per hour

Working at Bozeman Health: Company Overview and Reviews

Bozeman Health

Bozeman Health Ratings

Popular jobs at Bozeman Health

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected