direct support professional

life skills trainer

direct support professional ii

liaison

site director

Brandis Hope Community Services

It takes a person with genuine empathy and a kind soul for the clients. Patience is really needed in this position. The clients are the best. Yes, some do have behavioral issues but overall if you treat them with kindness then there really are no issues.
 Maybe giving pay raise incentives and a cap on the raise would help some. Also better benefits including a 401k plan would be beneficial.
 The Community Life Coach turnover is high leaving some houses with the Director to oversee until the position is filled again. Also DSP turnover is high.
The overnight position is one of the easiest positions. There are not a lot of tasks to be done nightly so there is a lot of downtime. But there can be a lot of confusion in houses between shifts with no communication and no coach overseeing the house properly.

What is the best part of working at the company?
Working with the clients and helping the clients gain self stability was the best part of the job 

What is the most stressful part about working at the company?
The most stressful part of the job was working with administration and supervisor. The supervisors are very under educated when it comes to mental health 

What is the work environment and culture like at the company?
Hectic work environment and very stressful 

What is a typical day like for you at the company?
Don't know what you will be doing for the day when you first get to work you will be running around looking for the director because she is never there on time.

Little to no assistance from lateral workers or higher positions. Lack of administrative staff and nurse. Often questions directly related to core job duties and responsibilities went unanswered with supervision unable of answering questions fully or properly. Very little appreciation from supervisory staff. The culture within the workplace was very negative and judgmental. Difficult to focus on the care and needs of the individuals due to poor company transportation and would at times be required to utilize personal vehicle with no compensation.

Working at Brandi's Hope in the first year or so was fine. But over the past 6 years I've worked here, there has been 3 different directors. At first, they put who they wanted, in charge. Now the supervisor has to have a degree, which doesn't make it better. The residents they take in, I'd say 8 out of 10, can't take care of themselves, even though our mission is to help the residents become better suited to life outside of a facility. They'll take in even the most aggressive of residents. Poor management, not wanting to work themselves will end up running all the good workers off. And the pay is bad compared to the work load some of us have to deal with. 

Interviewed for a coach position and was told that I would be suggested for The position of a life coach. But was instead hired as a DSP. I accepted it because I was eager for a change in career. I wish I hadn't. I was lied to about the amount of money I would be making, The coach I was under blocked my phone number so I was unable to call her If I had questions, there was so much drama and people talking about each other and even coaches talking about each other and DSP's. It just wasn't worth it! I honestly don't know how they keep staff with all of the drama and low pay. 

What is the best part of working at the company?
Working with some of the people but some of the behavior that they know about they don’t try to do anything about or help with you and other are so sweet i love working with them.

What is the most stressful part about working at the company?
The ceo and people with bad behavior.

What is the work environment and culture like at the company?
It’s really good until you see things that are not working that’s when you get no help 

What is a typical day like for you at the company?
Very good because the people i worked with was okay but there is just that one in the house that is 
Difficult

A typical work  days change every day due to lack of communication. I’ve learned that it’s important to have patience and empathy for the individuals we serve .  The work place culture is TRASH !! I wouldn’t recommend at all … the hardest part of the job is having to deal with a director who’s a bully, talks down on Individuals and staff, indulge in drama , encouraging harsh work environment. The most enjoyable is when I’m clocking out. 

Uper managment was very supportive, friendly, and focused on a person centered approach toward staff and individuals. I have worked for this company for the past 3 years and had to leave due to my husband's millitary career. Brandi's Hope was my second family. If I tell you it was always peaches and cream it's not. We had some good days and bad days and with job being stresfull in the end of the day we worked as a team. 

I worked for Brandi’s Hope Community Services for 8 months. The whole 8 months, I felt like I was walking the halls of a middle school. None of the supervisors are actually there for the care and needs of the individuals. There are favorites. It’s a constant race war. The place is just completely unprofessional and will find any reason they can to fire you if they can get enough employees to lie on you. May I mention the poor living conditions of the individuals!

Top Job Titles	Average Salary
Direct support professional 167 salaries reported	$12.20 per hour
Life skills trainer 10 salaries reported	$44,850 per year
Direct support professional ii 1 salary reported	$10.66 per hour
Liaison 4 salaries reported	$17.25 per hour
Site director 3 salaries reported	$57,500 per year

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