it support

it support specialist

systems administrator

senior it specialist

senior it architect

Bridgetech

My day to day: Pretty much as you'd expect. They have a basic ticketing system so you'd wait until you would get a ticket then work on it. Sometimes the may ask you to visit the client directly, this was a rare occurrence for me but is common for some employees. 

Learning: If you're new to IT this job will boost your skills by a huge margin. I've learned more here than any school or certification program (experience trumps all). 

Management: They're really nice and love communication. They can sometimes be a bit scattered. 

Culture: Culture is great, everyone is nice and is focused on the job. Had some of best laughs of my life here.  The culture is what made me stay despite the low wage. 

Hardest Part: For me it was dealing with the unknown. Being new to the IT field I would often become frustrated or stressed by things I didn't know or understand. After about 6 months in I got the hang of things and the job became less stressful. The second hard part is the pay (for some this may be the hardest part). They have good benefits but the low pay outweighs any positive benefit given(atleast in my opinion). I was told I was one of the better workers there but I received pay close to minimum wage. 

Enjoyable part: The most enjoyable part is the culture and love everyone has for IT. Every person hired here seems to have empathy for the client and a deep desire to learn. 

Conclusion: I recommend Bridgetech for learning but I do not recommend it if you're planning on sustaining yourself. Growing personal issues and lack of pay is what made me eventually leave. 

True Rating: 3.8

After 10 years out of the IT industry, I came to Bridgetech basically a beginner. I had never worked at an MSP before and hadn’t touched an enterprise environment in about a decade. Bridgetech not only believed in me- they brought me up to speed rapidly, through streamlined learning and highly intelligent leadership. Bridgetech is an exceptionally well-run small business from the top down. The owner truly cares about your well-being, wants you to advance, and is promotes a fun but efficiently hard working work culture. Basically, my experience with management here was just excellent. I’m very fortunate to have worked under one of the most motivating, caring, and brilliant managers. I wouldn’t be where I am now without the knowledge I’ve absorbed working with the incredibly bright staff at Bridgetech. My experience was challenging, but I had all the resources in the world at my fingertips. This made things possible for me to meet my goals. I’m glad I worked here.

Working as an IT Technician at BridgeTech for about a year and a half was a highly rewarding experience. The company's strong culture and the fantastic colleagues made the work environment enjoyable and collaborative. BridgeTech's after-hours activities were always fun and fostered a sense of community and camaraderie among the staff. During my time there, I gained a vast array of skills and field knowledge, which significantly enhanced my professional development.

One of the standout aspects of BridgeTech was its attentive management, especially in recent times. They were excellent at responding to stressful situations, ensuring that the team felt supported and valued. The supportive environment, combined with the opportunity to grow and learn, makes BridgeTech an ideal place for anyone looking to start or further their career in IT. I highly recommend this company for its positive work culture and professional growth opportunities.

BridgeTech has a great culture and is an awesome learning experience. I did both remote and onsite exclusively at . The pay for onsite technicians didn't match the expectations while I was there. Remotely, the pay is decent but they don't offer raises based on performance or knowledge gained (3% is the standard they go by unless promo). They changed managers half way through my employment and the current manager is uneducated in the field, disorganized, unreliable, and is often unprofessional. After talking to the CTO about the situation (as suggested by many people), there was no action taken. Most of the time I spent at BridgeTech was enjoyable and I would have liked to stay but they definitely have some improvements to make in the way of management. Overall, great place to learn and isn't a bad place to work when they're managed properly!

BridgeTech is a great place for people to develop their IT skillset, especially for newcomers. Daily work was gratifying and fast-paced. I was able to learn a lot of new troubleshooting techniques and problem solving skills, although the environment could often be overwhelming due to lack of staff and high ticket volume. Current support desk management is great, and I felt very supportive with anything I needed. Overall, I enjoyed my time with BT and would recommend the company.

Great colleagues. Great clients. Great tech.

BridgeTech provides an awesome opportunity to dig into and advance your technical knowledge and career. 

I really enjoyed helping to build the team and doing it all in mostly a remote manner whilst strange was well supported. 

BridgeTech is a great place to learn and grow. Great environment as far as friendly open culture. Benefits are great - lots of office snacks and other fun perks. But probably best thing is the "team" type work flow and feeling of being part of something fun and innovative.

Great for learning but on the lower end of the pay scale with little to no way to get raises. Management lacks experience and has a hard time keeping rules straight. They should pay their people around $20 or more for the amount of work that they do.

Very little management, pretty much free to work how I want. No strict schedules or dress code, very relaxed. Typically I unlock and lock the building by myself, solve whatever problems I can and then go home.

BT is a good company, some issues are present.

But things are changing, and the owner is going in a new direction. I believe the future of BT will be bright.

Top Job Titles	Average Salary
It support 3 salaries reported	$23.33 per hour
It support specialist 2 salaries reported	$20.00 per hour
Systems administrator 1 salary reported	$70,000 per year
Senior it specialist 1 salary reported	$24.50 per hour
Senior it architect 1 salary reported	$108,703 per year

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