account manager

graphic designer

dental assistant

senior social media manager

senior graphic designer

Brighter Image Lab

I was brought on as a graphic designer to work on social media and gradually work my way up to other graphic design duties. The work itself was easy (mostly a lot of photoshop but they said they wanted me to start off small and then work my way up to bigger projects), staff was friendly, and I was excited to work there and grow into the position. I got my first taste of social media creation and I loved it. The head graphic designer who supervised me mostly let me do my own thing, but would give me feedback if I asked for it. I created what was asked, but I was starting to develop my own ideas for content creation/social media posts.

After working there for a week, they called me and told me they were turning my full-time position into a freelance/as-needed position and they fired me. I received no other feedback as to why they let me go.  Now a month later I see that they're hiring for a full-time graphic designer/social media manager again.

I believe this is more of a symptom of indecisive leadership than malice, but until they figure out what it is that they actually want from their creative team, I strongly discourage graphic designers from applying here because they might decide on a whim that you're not worth keeping (and I was on the lower end of the expected salary that they listed) and then re-post the position a month or two later.

What is the best part of working at the company?
The staff in the company were very polite.

What is the most stressful part about working at the company?
While I was working there, the company was actively holding interviews for the role I had just started during my first week. The Indeed job posting was up and “Urgently Hiring” while I was in my first week. I hadn’t even gotten to do any real work since the boss was always gone the first half of the day and too busy the second half. My time there was being wasted and they had no intentions of keeping me without even giving me a single real assignment.

What is the work environment and culture like at the company?
The environment/building itself was pleasant to work in. The staff was also polite. The culture made me wary because it was everyone bending to one man’s will and nobody really felt like their opinions for their jobs were appreciated or valued in accordance with his vision.

What is a typical day like for you at the company?
I was given one assignment to work on for a day and a half which was compromised from the start due to my predecessor’s errors. When it was completed and reviewed, it turned out the work was never gonna be used no matter my execution. The rest of the time was just waiting for the boss to work with me around everyone else in the company, which he never did

Pros:
1. Nearly all of the staff, if not all, are excellent to be around.
2. The freedom given to accomplish your work makes it enjoyable.
3. Participation in the business as an actual partner rather than being treated as merely a gear in the machine is a plus.

Cons:
1. Not all of what needs to be communicated is communicated at the proper time, with consideration of all parties, if at all.
2. The freedom given to accomplish the work given, when it is given, can be ambiguous as a side effect. The criteria for success also can be just as vague, creating innumerable possibilities for friction. Questioning to clarify is more or less discouraged.
3. Proceed with caution as the perceived misalignment with an unstated vision in your role can result in immediate termination without warning or prior attempts at correction.

If you are creative and passionate, self-driven, or want to take ownership of your work, I would proceed with caution here. It has potential, but there are serious concerns that must be addressed by leadership overall.

The job isn't difficult but it's alot of information coming at you at once. If you take it upon yourself to learn past your initial training and branch out to other employees and don't feel pressured to remember it all at once, it will soon all click and come together. Hang in there!  No nonsense owner that expects nothing but loyaly, commitment, and hard work from you and it will be reciprocated. Just earn your way up gradually and don't feel entitled to anything. 

All that was missing were benefits for the employees. 

I found my time at Brighter Image Lab to be very unrewarding. When I was there it was incredibly unorganized, and the frame of work would dramatically shift from day to day. The management was very scattered and would often give contradicting instructions. Projects would fall behind because of poor planning, or lack of desire to do them from the owner, but you would still be expected to have them finished in a very small window despite lack of quality material. While there the management bragged about their high turnover rate and would often gossip about other employees. I would not recommend this employer to anyone. 

It's refreshing to work for a place that truly cares about the client and changing their lives!  Management, although professional, is very approachable and understanding!  The culture at Brighter Image Lab is one big family and it's a pleasant place to be. I actually enjoy coming in to work because of the people that work here and the work that I do. It's truly a team environment.

I would recommend joining our family - we always look forward to not only growing the business but also our team. You will LOVE the work and our team!

I loved my job at BIL. It was so rewarding when you receive photos or at times gifts from clients for the difference you have made in their life. The impact of the changes I helped make was so rewarding. You have to be a team player to fit in. Really want to work and branch out, you can not feel you are to good to do anything asked of you. Some days its just busy work but not hard at all. Its more of a hands on job since scenarios change daily due to work load. I had to move and miss this job. 

After working a month there, I was let go with no warning. The manager did not provide any constructive feedback while working there, but simply expected results. 

The clients they serve get great products, but the employees are held to immediately high standards with almost no room for training.

If you go in each day and actually work, you will be fine. The initial training takes time, but it will one day all click and make sense. The owner is very passionate about what is said and the work that is done. You are apart of the team if you aren't a team player don't work for this company. If you think you can go in and coast through the day this place isn't for you. 

There is a a good amount of information that is presented within the first week of working, but it's not hard to began applying and learning it. The product is actually beautiful and does an amazing job of covering people smiles. I always had a project going on so I never felt like it was a nuisance to work, helped me stay productive.

Top Job Titles	Average Salary
Account manager 1 salary reported	$22.00 per hour
Graphic designer 2 salaries reported	$65,000 per year
Dental assistant 1 salary reported	$19.50 per hour
Senior social media manager 3 salaries reported	$59,750 per year
Senior graphic designer 2 salaries reported	$58,064 per year

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