owner operator driver

truck driver

sales coordinator

logistics manager

customer service representative

Buchanan Hauling and Rigging Inc

I work in Pittsburgh in the Heavy haul division for Buchanan. I work regular business hours. Each day is a different day in the world of trucking. We are handed a wide range of obstacles to work through on each given day in addition to our daily tasks of booking freight, dispatching, and managing the drivers. Typically, on a given day, I work very closely with the drivers first and foremost. I book loads, communicate them, dispatch them, and follow their progress from start to finish. I also assist with office operations and safety procedures. We learn through these experiences to be as well rounded as we can for this industry, our company, and our personal development. The culture is terrific. It's a down to earth, chilled atmosphere at the core of our days. We are able to take time needed for personal events throughout the day, the occasional extended lunch, and the ability to have an upbeat mood in the office during slower days. The privilege is not given though, it's earned through our efficiency as a team in our office to make money for the company and keep our drivers happy. The most challenging part of the job is the ability to have the patience to learn the industry. It takes several months and even years to familiarize yourself with the amount of terms, commodity, state regulations, driver personalities, and other case by case obstacles that come along the way. With that being said, that's the part of the job I enjoy the most as well. 

Buchanan is a good company. You work Mon-Fri off every weekend. Seems like it would be great, but it’s very frustrating during the week. They’ll ask you to pull a trailer out of a customer or something, then when you get there to pull the load for them it’s not available or lost, so they’ll have you sitting doing absolutely nothing, completely screwing up your pre-plan, to find an alternative for you to take out for them. Most of the dispatchers don’t know what they are doing at all, they have to call up to 2 other people to tell them what to do, in order for them to give me the directive. It’s very unorganized and frustrating, but the pay is okay(long as you keep track of what you did, bc they would not pay you if they could), you’re home on the weekends, and it’s good experience. Two other things I hate about this company is all the cameras on the windshield and the outside mirrors(4 cameras in total 😳) and the trucks are governed at 65mph(talk about 🐢) 

They mostly send the drivers out to Louisiana every day maybe 6 - 10 trucks and would typically have enough back hauls for half the drivers to come back. You are lucky to get a load every day and they have the worst trailers on the road. Blow outs every week and poor management. All outgoing loads are preloaded and no pretties are done on the trailer before loading. If you find problems with the trailer you won’t receive another load most likely until the next day. Working local is a joke. Might get to run 1 or 2 loads and end up sitting in the office for hours while the dispatcher is giving loads to his friends. Very high turnover rate and you HAVE to clean out your trailer at a drop yard in Louisiana BEFORE you get a haul back to Texas. No empty paid miles if they don’t have a haul back from Louisiana and they keep telling you that they are working on a load for you while your hours run out. High turnover rate. Don’t waste your time.

The manager was a no follow thru, always too busy to respond to anything, very non personal, definitely the "smartest man in the room"  attitude,  Constant closed door, did not like drivers in the office  and keep them out away from office.  Would lie to, or rather over promise results to customers and drivers, just to get a job or job done.   Not in tune with the market in the area, and do not call him on any mistakes made, he will tell you to fix, he just wants it to go away. Office was barren, sit in a room looking at computer screens, not even a radiio or even a lunch table in the kitchen. Sad excuse for a office, you could not look forward to going there, and have to beg to get basis office needs. Benefits were expensive. Promised a 90 day review never happened, Mgr did not have time. Management was a micro manager, would change plans with no explanation needed. 
Culture, was just do what was told, no thinking allowed.

The owner is a good person but management sucks they don’t have procedures or policy’s you learn as you go everything that happens with any driver on your board the blame typically lands on you It is very frustrating because all your supposed to do is manage your drivers day, planner sucks they only have one, she connects the dots never looks at HOS to plan drivers properly, you don't know who you can trust. You receive maybe 1 day of training if training at all  if you are lucky then are expected to know everything the culture is terrible This is a company with hostile working environment harassed 
daily through emails, when you report abuse no one gets back to you with a response, and they have an HR director which are grounds for legal action. STAY AWAY way better treatment at other Trucking companies. Mind you this the Corporate Office!

Buchanan Hauling and Rigging prioritizes the HQ and puts all other offices on the back burner. The management of the company, while some nice, is run by those who are unqualified for the positions because they were family or joined the company when it was just starting out.

 Internally, it is very disorganized on both the asset and logistics side of the company. Management can be weekly seen yelling and swearing in the middle of the brokerage floor then the next minute preach about language in the work place. A coworker on your team could be helping you one minute then stabbing you in the back then next whenever it becomes the most convenient to them. 

They treat a few specialists like their Gods then all the other workers get the scraps. Pass on Buchanan Hauling and Rigging/Logistics if you looking for a good job because once old reliable hits a tree, its done for.

I have worked in the Logistics division for a little over two years, it is an amazing company to work for that does their best to show appreciation for partners and employees. 

I have seen them, coach, develop and repurpose, many employees including myself to find the best position for them if they aren't a great fit where they are. 

I would highly recommend working here, the opportunities far outweigh the cons and there is a general movement to change the culture and focus to be future minded with adopting new technology and creating more transparency for all parties involved.


I was a driver manager for a year and was laid off when the economy started to take a downturn.

The owner and president is definitely one of the good guys in the business world. He is very fair and willing to listen to any new ideas. He also uses any talents that you may have in order to help the business.

The downside is that there are many chiefs that you have to listen to and at times these chiefs disagree and what they want done. It is very frustrating because the blame typically lands on you.

As in all transportation jobs, the pay does not equal the amount of time that you work. Be prepared for long hours and pay that is not comparable to the amount of work you do, but such is life in transportation.

Good place for a first job, However, if you're coming from fast food, or used car sales, don't bother. First and foremost, this is a job not a career.

Example-. The company had a meeting scheduled and I happened to be the one that let them in the door.
I respectfully showed them where the restrooms were, and had them take a seat in the boardroom. After Igave him a bottle of water or two, I imediately went to my superiors desk to let them know their guests have arrived, and they were in the large board room.

She immediately snapped back; it's called a chair room, not a boardroom.

But when they fired me, they said please follow me to the boardroom..

Again, the atmosphere is terrible-

They hire people they believe in. Because of this there really is not a bunch of training. They want to hear your fresh ideas and see how you would handle the task through your eyes. They won't sand over your shoulder. As long as you get the job done in an ethical way, they will appreciate the job you do. Even if it may not have been how they would have done it themsleves. The owners take the time to get to know you and remain available for everyone, despite being hugely successful. Everyday we talk about how to make drivers lives better. Having a father as a truck driver it means a lot to me that they always wants to improve the industry.

Top Job Titles	Average Salary
Owner operator driver 21 salaries reported	$306,500 per year
Truck driver 10 salaries reported	$1,825 per week
Sales coordinator 15 salaries reported	$16.80 per hour
Logistics manager 22 salaries reported	$52,000 per year
Customer service representative 10 salaries reported	$49,000 per year

Working at Buchanan Hauling and Rigging Inc: Company Overview and Reviews

Buchanan Hauling and Rigging Inc

Buchanan Hauling and Rigging Inc Ratings

Popular jobs at Buchanan Hauling and Rigging Inc

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected