production associate

account manager

operator

customer service representative

quality specialist

Burlington Medical

Very busy work environment but rewarding especially when the client is happy.  No day is the same.  The Sales Coordinator/Customer Service Department wear a lot of different hats.  We handle all of the calls that come in, customer complaints, customer needs, process payments, create quotes when needed, liaison between the Account Manager and the factory, liaison between the Order Processing Department and the Account Managers, work with facilities to make sure that we have all the correct information needed to process orders and are the support system for our Account Managers out in the field.  

We offer a lot of products so there is a lot to remember and it is always changing.  You need to keep up with these changes. 
Customer service skills a must.  No day is the same and you need to be able to multi-task and be very detailed.  
The best part of the job for me is being able to speak with people and to make sure that they are getting the best service and product from Burlington Medical.  The hardest part is some weeks keeping up with the volume of calls and order processing needs on my To Do List.  Also, keeping up with all of the changes.  Company is implementing lots of new procedures. The communication and standard operating procedures could be better.

All of the people I have encountered here are really nice and everyone is willing to help you.

When I first started working I couldn't wait to get through the door.  I knew something exciting was going to happen.  They had me training for a month. Back then it took a team to train someone,  the floor CEO would come out to greet the people by their names in their language,  but new management took over. The management comes out on the floor and walk pass and don't speak.  Then , they say we can come to speak with them anytime about anything.  I went to speak to a supervisor about somethings and the next day someone had repeated what I had said to the supervisor.  I will not sit down with her again.  The people that come to the company now are trained in the other building for a month. When they come on  the floor to work they're not properly trained.  When coming to work for Burlington it's a lot to learn and the new people should not be without a notebook and pen. Burlington does not make it mandatory therefore their work has many mistakes but they give  their work to others to fix sometimes and they tell them what they done wrong to me the way Burlington is now it should only be a stepping stone for young people.  It's not a place to settle.  

What is the best part of working at the company?
Medium people and having the experience to work on different opportunities

What is the most stressful part about working at the company?
There was no stress factor in working for Burlington. As long as you did what you were supposed to do, it was hard work, but everything was  great Job. They just didn't pay enough for the work that you had to do.

What is the work environment and culture like at the company?
The work environment was nice I had no problem with it.

What is a typical day like for you at the company?
A typical day was like work no talking just work. To me a good working environment is as long as you can get the job done you can say a couple of words to each other. Don't work us like we're slaves we're people we're human beings.

Burlington Medical is a growing company. There is a lot of opportunity for growth and advancement within the organization. We work hard, we play hard. We work hard each day as a team to accomplish the goal of providing our customers the best radiation protection possible. We have recently introduced new fabrics called The Fresh Air Collection to allow our customers to have more options when they place an order for aprons. 

We have fun activities throughout the year such as Employee Luncheons, Spirit Weeks, Raffles, Secret Santa, Give away turkeys at Thanksgiving, and a Easter Egg Hunt. 

I enjoy coming to work each day and it is a pleasure to be part of the Burlington Team!

Burlington Medical is a fairly new company that is growing by the minute, of course there are always issues when working with a new company but i feel like they can better prioritize the needs of the company. there are major system issues that needs upgrading to better help us perform and produce the amount of work we get. Overall, i do love the company and i have had nothing but advancement since i've started. there can be an overflow of pressure at some times but i believe that the team you are in can determine your output and understanding of your daily processes. 

The atmosphere is great and my co-workers are fantastic. There is a strong sense of teamwork, everyone is helpful and pleasant. Even when things are challenging or difficult, we all pull together as a team to get the work done. No one has the "it's not MY job" attitude. My boss is super patient and encouraging. She takes the necessary time to train and make sure you feel confident in what you are doing, even though she is so busy. I plan on being here a long time. There is also understanding when personal issues arise and time off is needed. I recommend working at Burlington Medical.

What is the best part of working at the company?
They didn’t make me work weekends. 

What is the most stressful part about working at the company?
EVERYTHING. Management was horrible, working conditions were horrible, and the pay was horrible. 

What is the work environment and culture like at the company?
Watch your back. Everyone is out for themselves. 

What is a typical day like for you at the company?
I hated going to that place. I prayed every day for a way out.

I've been there a bit over a year now. The company's pretty good about appreciating employees, and it seems quite sincere that way. That said, for sewing machine operators, the pay is competitive, which is just another way to say "low, but that's about what you make on average elsewhere." I wish it were higher, but...oh well. The benefits are pretty good, and the management team is fairly awesome, so what more can you ask for?

What is the best part of working at the company?
The team you work with can be of benefit

What is the most stressful part about working at the company?
Company culture can be stressful 

What is the work environment and culture like at the company?
Poor company culture and atmosphere 

What is a typical day like for you at the company?
Stressful and overworked schedule

I did multiples task on the day, so my ordinary day was subject to what they need of my work.
In a typical day in my last position I fulfilled several hours al embroidery and line production, as well as trained a staff of several individuals. Throughout the day I worked in production I also provided strong customer service and resolved sewing and patterns issues

Top Job Titles	Average Salary
Production associate 3 salaries reported	$22.00 per hour
Account manager 1 salary reported	$75,000 per year
Operator 4 salaries reported	$19.50 per hour
Customer service representative 2 salaries reported	$18.00 per hour
Quality specialist 2 salaries reported	$74,500 per year

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