operations manager

food service manager

store manager

assistant food service manager

assistant store manager

Byrne Dairy & Deli

There is no home/work balance. Corporate keeps wanting more and more from employees and management and but cuts hours and makes them work on a bare minimum staff. The job is stressful due to lack of hours given to stores. Corporate only cares about GMS and food service managers (like the mighty fine challenge, for example) the little people are the ones who run around and do the work, there’s no recognition for sales associates and assistant managers ever. An annual review that is just good enough to warrant a raise, and a stellar very high ranked review will get you the same very low raise. For sales associate and assistant managers- which is completely unfair. 
I used to want to move up in the company, but seeing how poorly non GMS and FSMS are treated but everyone’s above them and including corporate to the CEO it’s no longer a wish I have. 
If you want a company to thrive and it’s individual stores to do its best, make sure your little people are happy, which includes everything from home work balance, to pay to making sure the entire store morale doesn’t drop down to nothing causing it’s employees to become overwhelmed to a point where they no longer care or are all looking for new jobs. I’ve seen people who have loved their job switch to absolutely hate coming to work everyday  and hating the company. All because you took the hours away from a store that really needed them. Be it someone’s hours were chopped from it or they can no longer do their own job and complete everything that needs to be done on a daily basis because there are no hours and you expect 3 areas of a store to run along with stocking cleaning ect. To be done by 2 people. It doesn’t work that way. A lot of your employees used to have pride in the company they worked for. Now they wouldn’t recommend it to anyone. 
Regular customers can see how bad the working conditions are now. 
I could write a book on this, but I feel these reviews aren’t even really anonymous and I’m going to get some sort of backlash for even speaking my mind. The company needs to be revamped. This is a family owned company who doesn’t care about its employees. You can see it from store to store. It wasn’t always like this. I do not recommend Byrne Dairy for employment at all.  There’s nothing good about a Byrne Dairy job. There used to be. It wasn’t always like this. The company needs to start with its lowest paid employees and go backwards and think about them and go up and realize what they are doing to themselves.

It's a good job for a first job, or while you look for an actual career. Don't expect to be happy long term. Company spends a ridiculous amount of money on rewards for managers who do well, when they could make everyone happier by just giving the stores more hours. Not enough hours to go around. There is a deli, 2 ice cream windows plus people come inside for ice cream, 2 registers and a crazy amount of constant stocking to be done.......and sometimes there will only be 2 people working. Do the math. It's not worth the stress. Management doesnt make sure you get lunch/dinner breaks. Management is trying so hard to kiss upper managements butts that you feel like you're not even important. 
Customers are rude, messy, irritating (as with any job). Be prepared to take all kinds of verbal abuse and when you complain about it to upper management they will tell you basically the customer is always right and nothing can be done. Employees would spend more than anyone in the stores but weren't viewed as being as important as customers. No employee discount.
All and all it's not as terrible as it sounds. Good summer job for students, good first job. Good experience work wise. 
The job will be bearable if you work as a team with your coworkers and rely on each other. Because you cant trust or rely on management. I made good friends during my time, most of which I still see to this day.

My job entails multiple responsibilities ranging from customer service to inventory control.  I have learned how to function effectively within a corporate environment.  The culture, when implemented properly at the store level, is conducive to a family friendly work place with a balanced work and home life schedule.

  The management has standards and expectations which can seem daunting if an individual has challenges with time-management.  However they exist to ensure a consistency of customer experience and quality of operations.

  The part I like most about my job is building a team of successful individuals who work together to make not only my store work, but also make sure we all work together so that all of our other obligations are met.  I enjoy the ability to make so many opportunities possible for myself and my associates.  The most challenging part of my job is constantly changing schedules, but that is the nature of retail and life.

  My position as a store manager at Byrne Dairy has given me opportunities and flexibility which I have both utilized and greatly appreciated.  The job can be challenging at times, but if you are the type of person who likes to push themselves, problem solve, and make positive impacts on others lives, then this may be an opportunity for you.

Terrible company, the HR department is basically the upper management so any issues within the company wont be fixed as HR department is a joke and ran by people that barley know their own jobs, if you’re cool with district manager you can get away with anything including walking out of your job with no notice then get moved to another store and be promoted for throwing a fit, employees treated as if they should be robots and have no life other than byrne dairy, people from outside the company get hired at higher roles than people who have worked there for years coming in clueless and expect employees under them to train them but listen to them when they have no idea what they’re talking about, as a store manager the schedule u are hounded about being done by a certain date is completely changed by the district manager who is rarely in the store to see who works well and where but instead needs to fill boxes on a flow chart, rules and policies followed vary from store to store depending on who you are, you can kill yourself for this company and will be rewarded with being replaced by upper managements friends, store managers are paid decent everyone else is paid poorly, would not recommend this company to anyone!

Byrne started out as a great job, somewhere I wanted to grow. Shortly after growing and reaching the position I wanted to be in, everything fell apart, quick. Other management and higher ups expect you to complete your work and everyone else. They don't care that you're tired or stressed from having to fill in from every day call ins. They don't care that people aren't actually completing thier end of the job. They just want you to show up and pick up after everyone else. They don't care if you are short staffed, you still better get all your work done even with less people to help. They cater to employees making other employees lifes harder just because they don't want anyone to quit. So they would rather risk losing thier top management rather then getting rid of the problem. They care about quantity not quality. You are able to have a 30 minute paid lunch if you work 6 or more hours. Not true. Don't expect anyone to cover for you so you can take a break, they don't care if you eat or use the bathroom while you are there,  they care about you getting the work done so thier sales can go up. 

Do NOT work the graveyard shift here, whatever you do. They'll lie to you at the interview, saying that there'll always be at least two people in the store with you. You will be the only one unless someone is being trained. They expect the absolute world of you from day 1. You are expected to make the store entirely spotless, while also managing the deli and handling anyone who comes in. Prepping food for the morning as well. Now it doesn't sound too bad, but on your own with an unpredictable amount of people coming in every night? You will lose time faster than you know what to do with.

Second shift will leave everything a complete mess for you to clean up, throwing food and gloves on the floor, not cleaning up a single thing. And then morning shift will complain that you didn't clean up one spot, or that something wasn't done. There is always something to complain about, and the work environment is just insanely toxic.

There is a reason no Overnight's stay. They pay you a whole dollar more  an hour to essentially run the store yourself for seven hours, making sure you don't get a lunch or break that is also promised during the interview.

Literally work anywhere else.

As a General Manager was kept very busy running a 24/7 store. Was challenging at times, but over time got things running smoothly and better than it had ever ran before. The District Manager was an absolute nightmare and made the job difficult. Constant micro managing and interference from her in front of staff and customers was an embarrassment to the company and myself. Bonuses were taken away within my first 3 months with the company and they never made up for it as promised. Benefits were ridiculously expensive, and annual raises were a joke if they were even given at all. They started an annual company retreat and actually had to pay everyone to attend because nobody would go otherwise. The district manager was so cheap she didn't even want to part with gift certificates or gift cards when I asked for them for my staff. Most of the customers were awesome, my staff was great, even the vendors were okay. But the headache of dealing with upper management doesn't make this company worth it.  Too much drama, and it's not from the store.

Let me start by saying this company is a good stepping stone to add to a resume in order to get a better job. It IS NOT, however, a long term CAREER that you will retire from. Management is horrible and changes hands WAY too often. Communication is null (even from one shift to the next). Pay is not worth expectations. They're job advertisements are LOADED with false advertising. There is no compensation or appreciation other than your weekly pay check. They took away bonuses and yearly raises AGAIN this year, even though 2017 was one of their most profitable years on record. Benefits are horrible and 401k match is a joke. Insurance is horrible. You are EXPECTED to work extra hours and scheduled days off to cover shortage of staff, which hasn't improved in YEARS. You are expected to work weekends and holidays. The better you do at your job, the more that is expected of you; with NO added compensation for it. You are expected to put the company's needs first, even before your own family. It's as if you're not allowed to have a life outside of work. They call themselves a family company but the only family they care about is the Byrne family

A typical day would include me clocking in and depending on hour of the day or if its a holiday i get straight to work on the deli line where I make sandwiches all day long as well as a variety of fried foods and pizza. I believe i learned a lot about working as a team with my coworkers, and i learned a lot about people in general since im speaking to so many a day. The management is pretty good they are pretty flexible and don’t allow people to break the rules of work carelessly but at my store we have limited times we’re allowed to go on break and a rule that if someone is scheduled on a holiday, even if they ask for that day off in advance, the manager can still choose to make them come. The hardest part is definitely being on the deli all day and keeping up with orders and customers who dont treat you like a person most the time, but that’s normal. What i enjoy the most about my job is my coworkers who make the day go by easier when we’re working together and laughing while getting the job done right.

I started the company as a new role, operations manager. I have years of operations background, plus store management background. Training was 5 weeks. Training store did an amazing job on staying on track with training. Even though deli training was lacking on few things, overall, I learned a lot! 
Went to my home store, to which, was a hot mess. Several team members do what they wanted to do and were not being held accountable. Store manager never works weekends and never answers their phone on the weekends either. Was told to my face, that my store manager isn’t salary, so they will not answer their phone when they are not “working”. District manager doesn’t hold store manager accountable. HR isn’t there to help either. I have been with this company for a short time and have seen things that I wish I didn’t. I have been yelled at by team members who still have their job. Vaping isn’t allowed in the company store, but employees still do it, even when caught on camera. 
I could go on and on about a lot of the issues that are being swept under the rug. 


Top Job Titles	Average Salary
Operations manager 99 salaries reported	$49,071 per year
Food service manager 87 salaries reported	$49,006 per year
Store manager 100 salaries reported	$61,875 per year
Assistant food service manager 87 salaries reported	$40,287 per year
Assistant store manager 1181 salaries reported	$42,500 per year

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