it support

system engineer

technical account manager

staff accountant

service desk technician ii

CIO-Technology-Solutions

Working in marketing at CIO Technology Solutions is like finding that rare intersection where creativity, purpose, and geek-level tech love all meet.

The leadership genuinely trusts and empowers the marketing team to push boundaries, explore new ideas, and lead with storytelling, not jargon. We’re not just pushing products here. We’re helping businesses solve real problems by positioning them as the heroes of their own stories. That’s not just marketing speak, it’s how we approach every campaign, conversation, and creative asset.

What makes CIO Technology Solutions stand out is the balance between enterprise-level innovation and small-team agility. It feels like a startup with enterprise-grade tech chops. You can pitch a campaign idea on Monday and see it in motion by Friday. The feedback loop is fast, and the support is even faster.

Company culture? Think: tech-savvy with a personality. We laugh a lot, celebrate small wins, and aren’t afraid to be a little snarky, just never at the client’s expense. We’re serious about cybersecurity and IT, but never take ourselves too seriously.

Advice to Management:
Keep investing in brand voice consistency. It’s what sets us apart and why we get the kind of clients we actually enjoy working with.

Working as a help desk technician at CIO Technology Solutions has been a strong step forward for my IT career. It is a true Tampa MSP, so every day is different. One ticket might be a simple password reset in Microsoft 365, the next might be troubleshooting a VPN issue, a printer on a warehouse floor, or a cloud backup alert for a local business. You get real hands-on experience with managed IT services, cybersecurity tools, and networks instead of just following scripts.
 
The team is supportive and you can always reach another tech or an engineer when something gets tricky. Leadership is involved and checks in on both workload and career goals. There are chances to learn more about Azure, security, firewalls, and backup and disaster recovery, which is great if you want to move up from help desk into more advanced roles. It can get busy when several Tampa Bay clients call in at once, but priorities are usually clear and the live answer help desk setup means you are part of a tight team, not working alone.

I've had a really positive experience working here. I started as a Level 1 Service Desk Technician and was given the opportunity to move into a Project Coordinator role—something I never would have imagined when I first started. What I really appreciate about this company is that you're not placed in a box. If you have the drive to learn and take initiative, there are plenty of chances to grow and take on more responsibility.
One experience that really stood out to me was when I went through a personal emergency. Management was incredibly supportive every step of the way. They checked in regularly, made sure I had the time and space I needed, and never made me feel like I was just another cog in the machine. That level of empathy and understanding showed me that they truly value their people beyond just productivity or output.
The environment encourages continuous learning and cross-team collaboration, and leadership genuinely supports career development. You're not limited by your job title—if you want to stretch and challenge yourself, the opportunity is there.


Typical Day:
Repetitive work, having to track everything you do, trying to minimize “daily time” or you get canned if it’s too high.

Management:
Horrible…manager in our department admitted he didn’t focus on our imaging group and didn’t know what we did…only came up to us when there was an issue.

Workplace Culture:
Some people are (can count on my finger) are nice and willing to help while others are mainly to themselves…higher ups will talk behind your back (seen it too many times and even when I left)

Hardest Part of the Job:
Finding work to do…which is why the reason we parted ways…the bigger clients have been leaving and there are no tickets coming in…you’ll have a spurt of busy days but then it will get slow…then they will have you do random work for mediocre pay

Most enjoyable job:
Free breakfast to compensate low pay and the few people who are good to you

Advice:
Stay to learn about the IT field for 6 months to a year then leave…upper management (account managers, hr, etc) have been coming in and out…there’s no stability, trust me. The president will drop you when convenient regardless of tenure and good track record as he’s never in the loop with his employees. Good luck. 



I previously worked for one of this company's clients for nearly 10 years. During that time, I was supported by this company, which served as our managed service provider (MSP). Their team consistently provided reliable 24/7 support for our servers and databases, and my external experience with them was always positive.

Now that I’ve joined the MSP team directly, I’ve been able to gain even more knowledge and experience to help grow my career. The company culture promotes learning, collaboration, and support. Morale is high, and everyone — from team members to management — is approachable and willing to help.

Leadership is especially strong. The CEO and President are often in the office and are genuinely open and down-to-earth. It’s refreshing to work somewhere with such transparent and supportive leadership.

Overall, I’m happy with where I am and excited about the future here.



What is the best part of working at the company?
The team is supportive and actually teaches you. You get real exposure to the tech industry and enough trust to do meaningful work as an intern. Everyone is approachable and willing to answer questions.

What is the most stressful part about working at the company?
There's a lot of new tech to learn fast as a marketing intern still in college. The team helps you get up to speed, but expect to be challenged early on.

What is the work environment and culture like at the company?
Collaborative and team-oriented. Coworkers are welcoming and easy to work with.

What is a typical day like for you at the company?
A typical day involves a mix of content, campaign work, and team collaboration. You stay busy and the work changes regularly.

A typical day involves working real client tickets alongside the support team, not just shadowing. I've learned professional MSP tools and how a managed services provider actually operates day to day. Management is approachable and takes time to explain things when I ask. The culture is friendly and interns are treated like part of the team. The hardest part is keeping up when ticket volume gets busy. The most enjoyable part is solving problems for different clients and seeing the result in real time.

I had an excellent experience working at CIO Tech. The owners truly care about both the clients and their employees, taking the time to build strong relationships and fostering a positive culture within the team. The company promotes collaboration and encourages everyone to take pride in their work. If you're someone who enjoys being part of a close-knit team and strives to make an impact every day, CIO Tech is a fantastic place to work. I highly recommend it for those looking for a workplace that values both personal and professional growth.

I’ve worked with the owners since 2006 and joined CIO Technology Solutions full-time in 2014. This is one of the most empowering companies I’ve worked for—there’s always variety in the technology, opportunities to learn, and the freedom to grow your skills. The team is supportive, leadership is approachable, and the company consistently does things the right way. CIO Tech has given me long-term stability and the chance to build a rewarding career, which is why I’ve stayed here for so many years.

I worked with the CIO Technologies executive team (Bill and Craig) in  multiple capacities throughout the years.  They have consistently fostered a sense of unity and ownership in their team.  They clearly defined the company goals and let me manage my own workload to help achieve them.  That sense of team was instrumental in the positive morale and group purpose that exists at CIO Technology.  If you want to feel empowered, this is your place!

Top Job Titles	Average Salary
It support 1 salary reported	$17.50 per hour
System engineer 1 salary reported	$75,000 per year
Technical account manager 2 salaries reported	$57,500 per year
Staff accountant 2 salaries reported	$57,500 per year
Service desk technician ii 2 salaries reported	$20.50 per hour

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