pet care facility associate

pet groomer

assistant general manager

general manager

resort manager

CITY BARK

A typical day at City Bark Broomfield involves lots of stress…  
If you are hired as a “pet pro” you will spend MANY hours in a play yard outside being way too hot or cold demanding on the weather. You will be required to supervise a play group with very minimal training. You will have to clean the facility excessively. Durning opening shifts you will have to take LOTS of dogs outside to go to the bathroom, in a completely disorganized manner. 

If you are hired as a “host” you will have to learn how to use a computer system and “run dogs” with very minimal training. Mistakes in this position will lead to consequences no matter how small they may be. 

When hired onto the team you will be given a pay rate and will be told it’ll be raised. For me it never was raised or talked about even in an review meeting. I worked 3 positions in my time here and never got a raise. 
The Management is kind but you can definitely see some “ favoritism” in the way employees are treated. 
Overall the job wasn’t terrible but I was overworked and UNDERPAID!

City bark has been one the most rewarding, growing for myself jobs ive had. Its not the easiest job, but it is a highly rewarding job. I started here with no experience or knowledge really with dogs and now i know more than i thought i ever could about dog behavior, this job teaches you a lot about patience, dog behavior and general knowledge, problem solving, and creative thinking. Everyone is very friendly and helpful (especially to new people, but to older employees as well when needed, this is a jobwhere you all need to help each other, we all like making things easier for each other)  I started working in the back and am now a shift lead and this job is somewhere to grow if you put in the work. The best part is seeing how excited these pups are to be there(and to see me, they definitely recognize you and build relationships with you)    it makes me happy to know i come to a job that means something to them. For the first time in my life i honestly don't dread coming in to work everyday, i look forward to it.

The people managing the location don't know how to properly train staff and then get upset if something is wrong or missed and potentially write the employees up or pawn them off on a different location to be trained. There is heavy favoritism from management towards front of the house employees and constant gossip which created an unhealthy and toxic work environment. They take in way too many dogs than the facility can handle, and dogs are neglected to get ample yard time that clients are paying for. Management seems to change their policies and expectations day to day depending on how they feel. The facility has been in disrepair for months and nothing seems to get fixed. The misters that surround the outdoor fences don't work, which seem pretty essential in this 90-to-100-degree weather. I witnessed over 10 people quit, a few who had been there for at least a year within a few months of working there, all quit because of how the facility was being ran and nothing changed. 

City Bark is abysmal as a company to work for. Terrible pay, terrible hours, terrible policies. The other employees as well as managers would gossip and be catty, revealing personal information about other employees to everyone else. They are incompetent and irresponsible and value customer satisfaction over the safety of the dogs, putting unneutered or unvaccinated animals in group, not caring about said vaccination records, mixing sizes, etc. They absolutely will schedule you outside of your availability even when repeatedly reminded about it. Good luck trying to take a break! Even if you do have the time in between the massive work load, you will probably get shamed and gossiped about for taking one. The turnover rate is insane for good reason. Working here took a serious toll on my mental health and I was extraordinarily stressed every single second I was there.

I worked at City Bark for three years. While I enjoyed caring for the dogs, the work environment was extremely difficult due to ongoing leadership and management issues. Communication was inconsistent and often depended on management’s mood, creating a stressful and unpredictable atmosphere for staff.
There was little structured training for new hires, which led to confusion, mistakes, and constant turnover. Many employees left quickly due to lack of support, unclear expectations, and poor organization. Accountability and professionalism were not consistently demonstrated or enforced, which negatively affected team morale.
Operational standards often felt disorganized, and staff were left to manage situations without proper guidance. Overall, the lack of strong leadership and consistent management made it a frustrating place to work.

The only good thing about this job was the dogs. The management was absolutely horrible, they never trained anyone correctly but then expected you to be perfect at your job. They would write up employees without even telling them why or even mentioning that you were written up, they would blame me for every inconvenience. They also got mad at me when I was incredibly sick and that I called out “too late” even thought my shift was at 6:15am and I only wake up 30 mins before my shift, there is a reason why they have a such high turnover rate. NEVER WORK HERE unless you want be underpaid, stressed, miserable and guilty about being new.

Working at a doggy day care is a wonderful job, and being around dogs always makes it worth it. However there are large turn over rates due to the mass of the bussiness and low pay. Due to this there is constant rehiring and training needed. Resulted in quality employees leaving and less qualified people taking place. I think there is plenty potential here and the people and managment is great. The problems this company has is far from being solved, because it is problems with their commitment to employees rather then the funtions of the company.

They were pretty messy with how they treat you. First managers were great, after they changed it up, everything was bad. They picked favorites for better hours and only promoted who they liked, not who worked hard. It's also sad to see how they mistreat and turn a blind eye to certain behaviors; like abusive parents bringing their dogs in, staff picking favorite dogs and neglecting others. You can learn simple dog behavior here but don't expect to be trained very well. Turn over rate is extremely high. Longest co worker was about 1 year for me. Pay isn't great either if you work hard.
the hours: 6-1 and 1-7:30
Cons: management is always changing, no room to grow, pto, short breaks.
Pros: the dogs

I moved from out of state to work at City Bark. I was a manager at one of the locations. My manager was great! He was understanding and encouraging. Even when I told him that I had planned to leave, he understood and was very kind about it. We are still in touch and I would help City Bark in any way that I could even now. I still take my dog there for grooming. 

Training could use a bit more structure, but they are working on that already. The daily schedule can be very fast paced, but the environment is relaxed.

I would never recommend working here for anyone who actually cares about their mental health and want others to care too. First of all, there were numerous complaints from so many customers of the staff not taking care of the dogs. Numerous customers complaining their dog isn't getting fed. Second, after having a rough day, I got fired because I wasn't putting on a good face for everyone. Wasn't even on my phone, didn't do anything. They didn't check up on me at all, just sent me home early and then a text the next hour saying I'm not the right fit for the job. So if you do work here, just beware that if you want a work family, this isn't the right place for you. 

Top Job Titles	Average Salary
Pet care facility associate 2 salaries reported	$16.65 per hour
Pet groomer 14 salaries reported	$58,786 per year
Assistant general manager 7 salaries reported	$24.29 per hour
General manager 1 salary reported	$66,500 per year
Resort manager 1 salary reported	$18.00 per hour

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