landscape technician

maintenance technician

administrative assistant

maintenance supervisor

property manager

Cal-Am Properties, Inc.

A typical day is:
1. Guests check-ins
2. Maintenance requests
3. Accounts payables (Yardi)
4. Reservations (Campground)
5. Utility Billings and posting of payments
6. Answering phones
7. Solving guests concerns
8. Promoting planned activities
9. Weekly occupancy reporting
10. Daily payment processing reporting
11. Online RV correspondences
12. Suggestive sales (Park Models)
13. Supply ordering
14. Directing others
15. Lease data input
16. Transfers of ownership
17. Faxing and copying

What I learned:
1. Yardi program
2. Campground program
3. Power Point

Management:
I've had 3 sets of Resort Managers since I began my career with Cal-Am properties each bringing their own unique style to the table, but all having the same focus exceptional customer business and growing the business.

Co-Workers:
We are a small resort with only a few employees: 2 Resort Managers, 2 Maintenance Technicians, 1 Housekeeper, 1 P/T post office helper and 1 P/T Seasonal Guest Service helper and a few work campers and courtesy patrol campers. They are all wonderful individuals and all have an important roll in our resorts success.

The hardest part of the job:
Nothing really that I can think of, I guess I would have to say when a resident comes in to sniveling about another resident and making them know that their concerns are well taken.

The most enjoyable part of my job:
1. Interacting with the residents
2. Accounts payables
3. My co-workers

What is the best part of working at the company?
Being able to assist residents with issues within the park. Unfortunately, the previous manager had taken away amendment before I came and I was able to give those amenities back. 

What is the most stressful part about working at the company?
Lack of training, lack of leadership. Everyone thinks they are the leader, but no one wants to follow. They want all properties to be ran the same, but you cannot run an all age community like it is a 55+ community. Lack of respect for general managers and the sales department needs an overhall.  The company is lacking in the respect of personal boundaries.

What is the work environment and culture like at the company?
Hazardous to ones mental health.  Some are treated unfairly because they voice their opinions. The male "higher-ups" suffer from having women above them, so they find it necessary to belittle the lower female employees.

What is a typical day like for you at the company?
No training, exhausting and never the same. You feel overwhelmed because the company lacks leadership. You are expected to learn on ZOOM CALLS!  They expect managers to sell homes for $250 but pay the sales team $3,500!

Choosing this company was overall a great decision for my professional development but the company is horrible.  They consistently overwork the staff with little to no pay raises, constantly change expectations and add onto workloads with almost no notice as well as almost do nothing to discourage bullying in the workplace.

A typical day in the workplace as an administrative assistant is basically the job of an assistant manager without the pay of one, the job expectations listed as incredibly misleading and you are doing so much more than just what is listed. You are doing many spreadsheets, updates, phone calls, resident events, invoices and more and your pay raise? 50 cents and you have the option to appeal, but that doesn't change anything.

The company does buy you lunch sometimes and there are great health benefits if you choose the right plan but every day I go home exhausted and burnt out for a measly salary that isn't even enough to live on in this economy and my manager has it worse with endless meetings and emails.

Do you want the money and professional development of working here or do you want to go somewhere where you might be happy?

* clear tasks, but confusing with the wishy washy order of things and correct way to do something. (not on the Community Manager but Regional Manager and everyone else)
*I did learn a lot, mostly from the Community Manager. We both learned a new program together on our own as the training was null. 
*the Community Manager is amazing. Goes out of her way to ensure work/life balance. very supportive and knowledgeable. Regional Manager wasn't very attentive. Very nice, but wishy washy. Would say one thing then change it. Expressed concerns with the programs not communicating together which creates confusion as well as the accounting department not following the correct procedures for reversals and credits which lead to a lot of frustration.
*workplace culture was great. We had a very well rounded tight nit team.
*Would be the lack of training and/or tools to train yourself.
*the events where you get to spend time with the residents 

What is the best part of working at the company?
Decent amount of freedom depending on the property managers you got. 

What is the most stressful part about working at the company?
Incompetent leadership from the top down. To many mid level supervisors and managers were far better suited to run day to day operations at the parks and resorts then the high level corporate folks. MF comes to mind

What is the work environment and culture like at the company?
The Constant use of the stick over carrot methodology was extremely stressful. The special teams manager was especially cruel to his Hispanic workers. The use of threats to make them work to physical limits was abhorrent.

What is a typical day like for you at the company?
Get to work at 430 and begin the basics of resort lifestyle maintenance before the residents wake up. Water leaks, electrical issues, pool and landscaping etc etc

A tipical day at work is coming in and be critized and having to train a manager that has 20 plus years' experience on how to send a proper email. or take notes on how they were trained. Doing 99 % of the work needed on a daily basis because if you do not get it done and think of everything that is needed to be completed it does not get completed. Managers are not supervised enough, and this is why they do whatever they feel like. Like leaving the property to do personal things while they are getting paid. and leave admins doing all the work that is needed to be done.

I worked my tail off for well over a year and beyond proved i was more than capable and able to do anything presented to me, you name it i could do it and do it very well,  loved the park and residents i worked for  if only was ran by a company who cared.  Somethings wrong when you give your all to them and excell at your job and yet dont make enough money to actually live off of and i mean that literally.  When big wigs come to the park for whatevwr reason and you see them wearing the most expensive everything from oakley sunglasses to the best  shoes and all in between and you realize you have no idea how your going to pay rent this month, to them (cal-am) none the less or if you going to get to eat a decent meal at supper despite working all day everyday bustin tail keeping their park looking as they want it, well i dont think i need elaborate the wrongs with that scenario. I could go on and on

Cal-Am is a great place to work if you work hard. If you want to kick back and punch a clock, this is not the place for you. I work hard to make a difference for our customers, and work hard to get the job done right and we are celebrated when we do.  Owning your work and being proud of the work you  do is key at Cal-am. We are getting up to date with property management tech over the past 2 years and getting paperless...it's a learning process, but it's for the greater good. My supervisor is always a phone call away and easy to talk to, she helps me when I need it, cares what I think and helps with ideas to improve managing my team.

Do not work here unless you want to spend all of your pay being taxed and then give it back to them to the tune of $1200/Month in rent and untilities. 

This is not for singles or couples that need the money to survive. You will spend so much time working you will never have time to enjoy the amenities. 

The work is fun at times, and  the residents are for the most part awesome. It's nice to be in the sun all winter, and if you can enjoy the amenities they are absolutely top notch.  

Just don't expect much from upper management.  They couldn't care less about their seasonal workers.   

The jobs can be stressful, and disorganized because they can't keep people. 

Cal-Am was a fun place to work in the beginning, but there is little advancement to be had within the company, and I truly felt that top management did not care about their employees as people. They paid just enough so that they didn't have to pay overtime, but would require you to work far past 40 hours most weeks & raises pretty much didn't exist. You are expected to be there for most holidays as well. Everything was about the bottom line for them. It annoyed me to see the mission statement on the wall everyday, because it wasn't even close to the reality of the culture within the company. I did enjoy working with many of the residents, and if it weren't for them, I wouldn't have been there as long. 

Top Job Titles	Average Salary
Landscape technician 52 salaries reported	$20.85 per hour
Maintenance technician 58 salaries reported	$21.65 per hour
Administrative assistant 29 salaries reported	$22.66 per hour
Maintenance supervisor 15 salaries reported	$28.40 per hour
Property manager 11 salaries reported	$75,101 per year

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