refuse collector

outside sales representative

customer service representative

diesel technician

truck driver

Capital Waste Services

I’ve never experienced a more poorly managed company in my life. Capital Waste Services is an absolute nightmare. First off, the management is an utter disaster. They have no idea what they’re doing, and it shows in every aspect of the business. The work-life balance is nonexistent – expect to be constantly overworked with no regard for your personal time. They run their employees into the ground while promising things that never materialize.

What really takes the cake is the safety standards – or lack thereof. The company regularly puts employees at risk by violating legal driving hours. I’ve witnessed drivers being pushed to work beyond the legal limits, putting not only their lives but everyone else on the road in danger. This is beyond reckless and downright irresponsible.

And don’t expect honesty from anyone there. I’ve been lied to every single day about everything – from schedules to pay to promises of better conditions. They only care about getting their jobs done, even if it’s at the expense of their employees' well-being.

If you value your safety, sanity, and time, stay far away from Capital Waste Services. They do not care about their employees, and it’s clear that they prioritize profit over people.

If you want a job that does not care how you talk via professional. How you dress or call- out then this is the place for you. This company does not give out raises to its drivers instead they tell you to switch positions. If you like what you do you should get a raise in that position. Some not all managers have a child like not for nac disorder for people who they feel do not agree with them or oppose them. I been with the company almost 2 years and still have not been given and raise just told I will receive one soon it’s been a full year now same thing. This company is use to working with second chance offenders if you get my drift? And treat everyone who does not look like them that way.

DRIVER'S & LOADERS ARE OVER WORKED & UNDER PAID!! EXTREMELY LONG HOURS!! YOUR PAID A DAILY RATE BUT ANYTHING AFTER 10HRS A DAY ISN'T WORTH IT!! ANYTHING AFTER 40HRS IS CHINESE OVER-TIME, NOT WORTH IT!! TRUCKS BREAK DOWN WAY TOO MUCH!! MANAGEMENT/SUPERVISORS DON'T KNOW HOW TO EFFECTIVELY COMMUNICATE WITH EMPLOYEES!! YOU WILL BE THREATENED TO BE FIRED IF YOU DON'T WANT TO STAY PAST THE 10HRS A DAY & 50HRS A WEEK THAT YOU AGREE TO WORK WHEN YOU GET HIRED!! YOUR DAYS START @ 6:15-6:30!! MAKE IT MAKE SENSE!! THEY DON'T KNOW ANYTHING ABOUT BEING A TEAM PLAYER!! THEY ONLY KNOW ABOUT IT WHEN IT'S SOMETHING THEY NEED FROM THE DRIVERS/LOADERS!! THEY BLAME EVERYTHING ON THE DRIVERS/LOADERS!! NO APPRECIATION WHAT SO EVER!! (ICE CREAM, NO/ MONEY YES)!! MAKE IT MAKE SENSE!! 

I’ve been with the company for a few months now, and my experience has been very positive. Upper management is supportive, accessible, and genuinely invested in employees’ success. The work–life balance stands out compared to other companies I’ve worked for—they are consistently accommodating and understanding when personal needs arise.

The pay and benefits are excellent, and one of the most enjoyable aspects of the job is the level of trust given to employees. There is no micromanagement, which allows for greater independence and productivity.

The most challenging aspect is the fluctuation in workload—some days are busier than others. However, overall, the work remains steady and manageable.

What is the best part of working at the company?
No good management,company buys smaller companies and forgets all about them,only one raise a year, 30 dollar turkey allowance for thanksgiving just come after it,no christmas bonus at all just extra work 

What is the most stressful part about working at the company?
You don't matter to them,you are just another number it a location they don't care about,no opportunity to advance

What is the work environment and culture like at the company?
It is a very toxic company with a lacking in employee management

What is a typical day like for you at the company?
11 hours of being cussed at for doing your job

When I started working there in 2024 it was good then all the managers quit in December 2024 so in January of 2025 they hired new managers from different states and they didn’t know what they was doing drivers started working long hours and on weekends and if something goes wrong management blames the employees if you have a CDL stay away from that place unless you just get your CDL the pay Is not worth it they will tell you what you’ll get in an interview and then give you something else when you start working 

What is the best part of working at the company?
Nothing horrible poor communication no family time higher people treat you like a number instead of a person 

What is the most stressful part about working at the company?
Improper training no communication with higher people always pointing the finger

What is the work environment and culture like at the company?
Very stressful very tiring they hire you for 8-10hr days but in reality your working 12, hours and have to pick up other drivers slack and help them finish there routes after yours is done

Never a dull moment.  There was always something to do whether it would be fax, scan or email a document.  Always trying to make all customers content and helpful to all.
Learn to be a team by communicating, leading a helping hand, help all departments that needed an extra hand.
The hardest part would be not being able to help all customer immediately.  
Enjoyed spending the day with co-workers and helping our customers.  Feeling satisfied when customers are happy.

Do not work here! The management teams are extremely unprofessional and crass. If you did something wrong, you would get cussed out and called stupid. The management does not care about your mental health, physical health, or your family. Everything falls on customer service, and the management will not do anything. If a customer called with a complaint and wanted a manager, you would have to ask someone else to act as a manager, because management refused to do their job.

Unsafe work environment. Terrible equipment, brand new side loader trucks but all roll off trucks are what they pick up (TRASH DUMPSTERS). Trucks barely pass pre trip, mechanics are trash. Management lies just to get people in the door. No room for growth. If you get hired as a roll off driver and want to switch over to front load or ASL…Dont even bother. They’ll tell you you can switch over in your interview and then laugh when you inquire about it later down the line. Management has no respect for you once they have an issue with you.

Top Job Titles	Average Salary
Refuse collector 58 salaries reported	$26.44 per hour
Outside sales representative 6 salaries reported	$48,000 per year
Customer service representative 6 salaries reported	$16.50 per hour
Diesel technician 4 salaries reported	$31.50 per hour
Truck driver 1 salary reported	$21.50 per hour

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