medical assistant

referral coordinator

customer service representative

personal assistant to ceo

payment poster

Cardiac-Solutions

This place was okay at first when I started, I thought the pay was nice. As the weeks went by I still felt like did not belong. My “team” did not really speak to me, they would make faces when I would pass by their desk, and they usually hire within the company so you’re the odd man out. 

You do not start accruing hours for sick time nor pto until 90 days of employment. There is no breaks allowed other than your 30 min lunch break. You can not have any visible tattoos, you must cover them all 8 hours of your shift and if you don’t you can get written up. Your cellphone can only be out when you are on lunch, you can’t even answer emergency calls from family or you will get written up. Holiday pay is non-existent until your “probationary” period ends. They also stopped allowing people to make up their missed times unless of course your one of the favorable. 

You must buy your own uniforms through their website, which are expensive. Not only that but you have to pay for their logo to be added to the clothing you are buying. They don’t even give you one shirt when you start your employment. 

FMLA and disability are not provided until you have been there a year and there is no accommodations other then for pregnant women and even then it’s limited. So if you have a disability you’re out of luck!

When you call out you can not text msg the manager you must call or you will be considered a no call no show and will be terminated. They also say as long as you have a drs note you won’t accrue points but it is actually up to the managers discretion if they want to count the day or not. 

The lead will “tell” on you if you have your cellphone out unless she likes you. If you do ask for a break due to an “accommodation” they will make you clock out until you come back from that break.

Most of the people there have been with the company from 5-20 years so there really isn’t much room for you to move up. Most of those people are leads or managers. 

The director is difficult to talk to, unless like I said she likes you then maybe you have a chance on her listening. Manager for billing is never available since she is always out sick. HR is okay, she listens and understands but she will always hit you with per policy we can’t do that, even if you have a doctors note stating what you need to do your job better. The chairs are terrible, it’s like sitting on a piece of wood and if you ask for better seating you will be denied even if your doctores prescribes you a specific chair. 

I really thought I would like it here but little by little it just got worse and it is not worth the pay nor stress.

I worked for Cardiac Solutions for a little over a year and I have to say it was by far one of the most consuming positions I ever held. The job itself was not difficult however the environment was hostile, the management was horrible, and there were no signs of good ethics. 
I interviewed for the position of front office however the manager asked if I would be willing to take the job of a scheduler. I've worked as a front office receptionist and had to do scheduling so I figured I would be doing the same thing, however she left out the part that this was in a CALL CENTER, which I would have never agreed to. Despite the fact that I was unhappy with this I decided to stick with it for the experience. 
The call center itself was small, smelled gross, and had no windows. It was literally one of the most depressing places I have ever had to work. The job itself is very simple because once you get it down it is super repetitive. You literally answer calls as they roll in, schedule appointments, and answer emails.
My coworkers at the time were for the most part super friendly and made it a lot easier to actually want to go to work, but that's when management stepped in.
I have never worked somewhere that the management was absolutely horrible and even Human Resources lacked greatly. If the manager does not like you, she will figure out every way possible to get you fired but first she will make your life miserable, and that's not an exaggeration. Then of course all of management is related therefore it doesn't matter if you file your concerns because human resources is literally one person who also does not care. 
Let me conclude by saying the company itself is a good company, it can provide amazing opportunities for those interested in cardiology, however the front office/scheduling departments are two to stay far away from, unless of course they find fair managers who really do have the best interest for their employees. It's no wonder the turn over rate is ridiculously high.

Management is not accommodating to family emergencies. Management does not follow through with what they say. 
Interactions with other departments within the company are not encouraged. 
Promotions are given based on 'who you know', not job performance - management does have their 'favorite employees' who can get away with things they shouldn't. 
Other staff does not have your back in a difficult situation, and will throw you under the bus to get the focus off of them. 
Some staff members are regularly unable to fulfill their duties, causing you to pick up their slack.
The most enjoyable part of the job was the patients. They come in so often that you do get to develop a relationship with them. Drug reps bring in free lunches at least once per week, so that's nice. Due the fast pace in the office, you really do learn to multi-task, which comes in handy when you get your next job.

I worked in the scheduling call center. I've seen employees come and go faster than a revolving door! They fail to tell you that during your 9 hour day, you only get to take a 30 min lunch because they are so understaffed and disorganized beyond belief. Only on rare occasions do you get your full 1 hour lunch. Good luck if you want a day off. Most requests were denied because of staffing and dept. needs. Not able to take any breaks, and felt like you could not get out of your seat to even use the restroom. The company handbook really only applies to certain departments. I have seen rules broken for some without disciplinary action, while others are overly disciplined. It really comes down to your personality. If you are well liked, you get special treatment. If you question or rock the boat, goodbye. I would not recommend working for this Company if you want longevity.

Worked in a two camera facility with fluctuating volumes performing Nuclear protocols ranging from cardiac to thyroid to newer protocols like nuclear DATscans. Engaged in countless nuclear medicine procedures from start to finish and proficient in Xeleris processing; Duties included, but not limited to, opening/closing QC measures, radiation safety, dose checking and disposal and most importantly excelling in patient-focused care and safety

This company will use you without much reward. 

Overall, each department is overworked and super underpaid unless you're one of the doctors/admin/manager. Even if you have the experience to get a job there, they will low-ball your starting wage and won't offer a raise until you work with them for an entire year (also their benefits are terrible - expensive healthcare plans and 401k without matching). 

During the pandemic, the company has begun to fall apart. You'll be forced to help with other department work since they are so short-staffed and behind. 

The only benefit of working here is if you really have no other choice and have experience with medical office work. But believe me, there are better companies out there. 

I wouldn’t recommend anyone working here. I was here eight years and just like that it didn’t mean anything. Unless you’re a physician or NP/PA. The company loss it’s touch years ago, they don’t care about you at all. You’re just a number to the company. HR is there to protect the company not the employees. They will keep employees who talked horrible about physicians and make inappropriate comments about Administrators in all sorts of departments. They don’t appreciate your efforts, the raises suck. They overwork you, the job is stressful and they expect you to come in cheery.  

Being at CC was a experience that I wouldn't want to take for granted. I was supported a lot with training, however, once you're trained you're on your own. May not be able to have a moment to sit and relax because management watches and stalks you to pull patients wuicklh for the providers. 
I gotten my fair share "why are you on your cell" technically I just pulled 6 patients back to back and there was 2 floaters gossiping.. 
I needed to catch my breath and I zoomed out staring at my phone. Ouch! 

Busy busy. Get cent raises every 3 months. 

Needs improvement with working and time off conditions.
Needs improvement in professionalism.
Need to review guidelines in absences and employee should not be terminated if they are able to provide proof of hospitalizations.
Need to review guidelines on employees ability to be absent due to medical conditions.
All members of management should receive updated training on being in management.

This company is growing and promising given that it is fast-paced and therefore always busy. The organization of the departments and operations are well-established and the staff environment is always friendly, welcoming and comfortable. 
Benefits are not too bad but this place is definitely a long-term type of workplace in my opinion. 

Top Job Titles	Average Salary
Medical assistant 3 salaries reported	$20.75 per hour
Referral coordinator 2 salaries reported	$20.50 per hour
Customer service representative 1 salary reported	$40,000 per year
Personal assistant to ceo 1 salary reported	$37,500 per year
Payment poster 1 salary reported	$20.50 per hour

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