registered nurse manager

care manager

medical biller

nurse manager

account manager

Careforth

If you have the opportunity to work at Careforth-take it! 
This company is amazing. This is the first time in my ten year nursing career that I don’t dread going to work or have the “Sunday scaries”. I genuinely enjoy my work, coworkers, and the company culture. From the moment I started I felt incredibly welcomed and supported. 

After spending my career working for large hospital systems  - Careforth is a breath of fresh air. I had grown accustomed to being treated like a “body/number” instead of a valuable asset to my organization. The flexibility of working hybrid/remote is unmatched. I can pick my son up from school, attend his functions during the school day without worry that I am being looked down upon for not being a part of the “grind culture”. As long as you are completing your work and attending meetings having a work/life balance is encouraged. 

The only con to this organization is that the pay is definitely lower than working in an inpatient setting. However, for me, the improvement in my mental health far outweighs the decrease in salary. Also, if you work remote/hybrid vs. a traditional hospital setting you are saving on the cost of gas/wear and tear on your car from your daily commute. Health benefit premiums are not bad. They haven’t increased in 3 years. The coverage isn’t the best (high deductible health plan) - the company does offset this through wellness incentives/programs through Cigna. If you complete these incentives I.e get your annual physical, labs, complete online health assessment tools etc. you get a decent amount of money funded to your HSA from the company. This offsets the high deductible and makes the insurance much more affordable overall. 

If you want to feel respected, valued, and have a flexible schedule then this is the company for you!


I conduct monthly and bi-monthly home visits for an adult foster care program, which allows family to care for other family members at home rather than placing them in nursing homes. My visits are to ensure the caregiver is providing proper care of the consumer, and meeting the adult foster care compliances of Mass Health. I enjoy my job very much, when it comes to working with my families because I know that every time I see them, I make a difference in their life. It is a very rewarding job, and I never lose touch of what Human services is really all about. The hard part of my job to deal with is that it seems as if the company has lost touch of what our mission is really about. It is all about numbers, and competition which has put many people out of touch of what we are really here to do. And that is to serve the people. That is why we went into this field isn't it? I know I did. What keeps me going is knowing that the work I do is for the people I serve, and the difference I make in their lives is what counts. I will always feel this way.

I joined CGH after years in the Special Needs Industry (Non-Profit) and Home Care world (Extremely For Profit).  I met the State Director, the Regional Director, phone interview with the COO. Each person at every level was engaged, wanting to follow the mission and serve our communities. No one mentioned numbers to me. I am the branch manager and responsible for numbers. 

What this company taught me: everyone is in to work/life balance, The benefits are the best I've had in 10 years - we get President's day off! There are no mandated weekends, no mandatory crazy hours and there is flexibility. Half of the team are parents to school aged children and are able to work their visits around special kid activities. 

We also believe in peer lead committees and groups to make change and clinical focus/quality are the priorities. I feel valued, have fun and make an impact on my community every day.

A typical day at work includes communicating with my care team partners, scheduling home visits, visiting consumers and their caregivers at home, and completing documentation in my laptop. I like reading the caregiver daily check-ins on the Careforth app too. The times are flexible, and you can spread your work out or jam a lot of visits together if you like a fast pace. The management understands that you have a life outside of work which is nice. The culture is full of a lot of like-minded people. National directors are what I expect them to be, professionals that lead the organization's mission. The hardest part of the job would be related to any language barrier that may exist between me and the consumers. The most enjoyable part of the job is being given the freedom and latitude to shine in my work.

What is the best part of working at the company?
The best part of working for Careforth is their focus on families, both client and employee familes.  If I could give more than 5 stars, I would

What is the most stressful part about working at the company?
I don't really feel stress at work.  They allow for personal self care during our work day.

What is the work environment and culture like at the company?
We have a job to do but not at the expense of having work/life balance.  There are requirements and deadlines but the work environment makes us want to go above and beyond.  I feel especially supported by my regional management and direct leadership

What is a typical day like for you at the company?
We have the pleasure of taking care of our families with offering resources, education and coaching.

Individual managers are wonderful, but corporate is completely disconnected from field staff and often "forget" at least half of the work force for the company.  Compensation is not equitable with peers, particularly for long term employees.  Huge bonus is flexibility of making your own schedule and work from home as needed, however with the pandemic, most companies are offering this type of flexibility now.  PTO is average and company match for 401k, however healthcare benefits are extremely expensive with high deductibles. 

Overall a great company, quality driven, consumer minded service delivery and have positioned themselves to be the best in the AFC provider market. They have a great vision of providing caregiver support in the home that surpassess the competition and you will enhance your professional development skills should you work for them. The caliber of the care teams is of high quality and they care deeply for the families they serve. They have developed tools and resources second to none, and have solid senior leadership in place for sustained growth.

Initially good training, but then that drops off and management decides eventually to just not answer most of your questions. Working with MassHealth is getting worse daily. Managers don't always answer questions necessary to complete work, leaving you guessing and hoping you're doing the right thing. Caregivers are VERY disrespectful of your time, and don't show for visits regularly. An AFC program that doesn't go by a point system: You will be given an unmanageable amount of consumers to manage, about 1/5-1/4 of which won't show for visits and have to be rescheduled regularly. 

My typical day would start off in the morning, with the client's breakfast prepared and served, then chores would ensue, such as vacuuming, sweeping, washing any dishes in the sink, sometimes an appointment would come up and I would accompany her to the doctor's office. Dinner would be prepared, served, and immediately stored if the whole meal was not consumed. The hardest part of the job I would say is not really hard, but tricky because as a live in caregiver, I had to stay alert, even when I was sleeping. The most enjoyable part of the job was doing something for someone else who could not do for themselves during the rehab process.

What is the best part of working at the company?
It was a great team of support, a lot of flexibility,  and rewarding to form relationships.  There was good work life balance. 

What is the most stressful part about working at the company?
I had good support, but the functionality of uploading and learning the processes remotely could be a challenge 

What is the work environment and culture like at the company?
Great work culture, and flexibility 

What is a typical day like for you at the company?
Quite a bit is being a self starter, planning your schedule and visits, providing support and communication with consumers and caregivers

Top Job Titles	Average Salary
Registered nurse manager 131 salaries reported	$76,031 per year
Care manager 35 salaries reported	$67,007 per year
Medical biller 1 salary reported	$48,672 per year
Nurse manager 7 salaries reported	$85,754 per year
Account manager 6 salaries reported	$72,790 per year

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