sales associate

warehouse associate

counter sales representative

seasonal warehouse associate

branch manager

Carrier Enterprise

If I could rate this job properly it would be a 0!  This is the worst most unappreciative place to work for.  All that is done is constant work which doesnt bother me but there are no room for growth or pay raises they just add more and more work.  The managers and supervisors who can help to alleviate the work to meet times so we do not go on overtime do not come out of their offices to help.  You are told on a constant basis and shown that you mean nothing to the company.  Especially night crew.  The morning manager does not like to do work so it is thrown on night crew and it is never appreciated. The way we were appreciated was given a mug that was old and said happy 10 years when the company has been open longer than that and on Christmas we got a thanksgiving card and a $20 gift card to publix.  While the upper management got to go to Ireland.  The main crews that deal with the most work in the office are extremely unappreciated and when pay raise or anything of that nature is brought up they try to bully you into shutting up. Not to mention during a pandemic the fired the cleaning crew and expected the night crew to put their lives on the line to start cleaning with no protection and no right tools to do it with.  They have horrible environmental conditions and very little ventilation on a constant the crews have raspatory issues and all you do is breathe in fumes from the forklifts.  .All in all this is the worst company to work for.

This was a dead-end job with no opportunities for growth. The work environment was very hustle with abusive management that had no respect towards employees. The company offers no training was so ever, other than sitting you side by side with another employee (that has a lot of responsibilities on his/her plate) for about a week. After that, you are on your own. I can frankly say that I didn't learn anything from my superiors other than how to intimidate inferior employees to get away from their own responsibilities. A typical day at this job was coming in and pray to get some type of recognition from management for getting something accomplished, and not getting chew on by giving you more to do than you can handle. This company has no structure was so ever, and it was by far the worst company I've ever worked for. Their workplace culture was: Do as I say, not as I do. The hardest part of the job was: Finding a strategy that best worked for me to get things done, and not being interrupted by 5 different managers strategies. This place was chaos all over the place. The most enjoyable part of the job was leaving at 5 o clock on a Friday afternoon. Pros: Steady check Cons: No Annual reviews and no pay increase until you quit. Lots of responsibilities and no compensations.

I don't even know where to begin. Promises of growth and decent work environment are quickly dashed. Almost every branch is understaffed with high turnover and a work environment that is made to beat you into the ground. Within 2 weeks I found myself all alone at the counter during a lunch rush, line out the door because I barely was taught how to use the program let alone all the part numbers required to help these guys out.

That should have been a sign. There are days I can't even run to the bathroom or grab a drink of water because it's so hectic and this company will run as few people as possible (all while being paid under the average for this kind of work) to get the job done. Bloated middle management positions and bonuses that seem to get harder to reach every year despite most branches hitting double digit growth is all you need to know about what kind of company you're signing up for.

I had to travel to other branches for inventory and found many colleagues who also were completely demoralized. Just stay away. 

A typical day at work would be approaching your superiors with questions related to work, and to provide you with the tools you need to get the job done, and not get the correct answer, or assist you need to succeed on the job. No training program. You get the job, and you have to figure out everything on your own, but make no mistake about it, cause if you do, you'll be penalized. No opportunity for growth, and lack of management skills. Management behavior: Do as I say, and not as I do. (not leading by example) non professional environment. No annual reviews, and no compensation for employees. If you get hired, make sure you get what you are worth, and even if you do, be ready to be stuck with the same salary for the next 10 years. Co-workers: Due to lack of management, poor training, and no structure in the department, they become the worst co-workers you can ever wish to work with. Can't blame them!

The hardest part of the job is not knowing what to expect, and not taking pride in what you do.

The most enjoyable part of the job is leaving at 5 o clock.

I started with a name and quickly became just another number.  Company is too top heavy with positions that do not create revenue. The folks at the bottom who do create the revenue are not given the tools or support needed to make the "numbers". When sales numbers are not met, it is the people at the bottom of the totem pole who have to answer as to why. Most stores are operating on skeleton crews. Not enough bodies to answer phones,unload trucks,load trucks, and take care of walk-in customers with the proper customer service that is needed to be successful on a typical day. A pay increase rarely happens,but your insurance and deductibles will increase, creating a pay cut instead.  While again, management at the very top of the chain receive hefty bonuses and boast of "record quarters" (Google Watsco).  Insurance and retirement are as basic as it gets. Bottom line is the only thing that matters are the investors, they are not concerned at all with customer service/satisfaction or that of their employees.  Run as fast as you can away from this company and don't look back!!!

I've been in this industry for 30 years and I have NEVER seen employees and customers treated so poorly by a company, except by Carrier Enterprise. Internal problems galore. They turn in your commission late if you're unhappy that they're not helping you or your customers/accounts. Place is a total catch twenty two, smoke and mirrors and you're repeatedly handcuffed so to speak as they'll hold you back, blow off hot quotes your working on. Total evil. They keep most everyone in THE DARK on pricing. Hardly anyone at the counter can see margins. WHY? Because they don't want anyone negotiating pricing whatsoever. Most overpriced wholesalers in the HVAC industry. 

After all is said, you come on board, no training. Then people give you bad Intel over and over, and the people you're asking have been there for a few years! Then you realize you're caught in a web of unbelievable  customer service, a supply chain and hub to spoke transfer fiasco OVER AND OVER. 

People first? It's a lie, plain and simple. Good luck.

Carrier Enterprise says one thing but does the opposite. They say they are in for the long-term but they have the mindset of immediate and short term results. Being part of a publicly traded company, Watsco, they focus on short term results. If something doesn’t work quickly, they abandon the effort and the people brought on board for the effort. This has happened time and time again over my years with CE. If sales aren’t good for a variety of reasons, they cut people so they can satisfy corporate Watsco and Wall Street. CE claims its benefits are great but in reality they are just so-so. Very few corporate holidays. Depending on when you are hired in the calendar year, you can miss out on almost two years of 401k match and that’s on top of only being able to get into the 401k plan after six months employment. I would seriously think twice about joining CE. I’m just waiting for retirement. 

Was inside sales in Wichita and this company is horrible!
Not one decision is based on impact to customer or staff.  
New phone system installed without consideration to system requirements and without communicating to customers there would now be hold times.
Moved a 55000 square foot warehouse and crammed it into a 35000 foot warehouse.  This was done in July the middle of busy season.  Did not close and did not send help.
Omaha out of touch and don't care.  We lost three ppl while I was there and they won't replace them leaving administrative and warehouse functions to be caught by inside sales.
Some people would come in late everyday in morning and lunch but were promoted because of demanding attitude and disappear for rest of day.
Horrible, practically non-existent benefits.

What is the best part of working at the company?
Set schedule.  Monday-Friday. 
Overtime is great but after inventory it is only 40 hours. 


What is the most stressful part about working at the company?
This company does not train. They do not care about being short staffed nor do they care about employees' safety and eell-being. Higher up managers are in their own little clique and they are not at all concerned or worried about the employees 

What is the work environment and culture like at the company?
Very toxic, two faced makers, HR has immediate family in the same building. It is crazy how this company runs. If Watsco knew a third of what happens in CE they would defenatly be firing and re structuring managers. 

What is a typical day like for you at the company?
A typical day depends is customer service, counter, warehouse, and other tasks.

Comfort Products Distribution in Omaha Ne is a place of dread by customers. Because Carrier products are mostly only sold there it is basically a monopoly and customers hate going there because they are treated poorly and the management knows it and doesn’t care ....they have bloated salaries and won’t invest in added more warehouse workers and front counter help where the need it. I was there for almost a year coming from a company that I was very successful at and I Tryed to make positive changes but was rejected and eventually fired for telling them the business was run poorly. A week later was hired by a great company that I love working at and I go home happy.

Top Job Titles	Average Salary
Sales associate 19 salaries reported	$22.37 per hour
Warehouse associate 8 salaries reported	$22.44 per hour
Counter sales representative 3 salaries reported	$22.17 per hour
Seasonal warehouse associate 8 salaries reported	$20.25 per hour
Branch manager 4 salaries reported	$83,750 per year

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