community manager

inspector

accounts receivable clerk

agent

accounts payable clerk

Cedar Management Group

When I began my career at Cedar, I felt that it was a wonderful company to work for. I felt the pay was good and raises were generously given according to improvements and value one brought to the company. The workload was steady but not constantly overwhelming. Management was great at communicating and receptive to suggestions and concerns of other employees. The spirits and morale of fellow employees were very high, everyone enjoyed their work, their coworkers, and management. Appreciation was shown often through verbal/written praise and on occasion we received additional rewards such as gift cards and company gatherings. I was very pleased with my employment and had no plans of leaving the company in the future as far as I could see. Until a change in upper management took place as well as changes to the operation of the company, creating a negative shift that was felt throughout the company. Employees began to feel overwhelmed by their workload and under appreciated and the turnover rate through multiple departments began to increase as a reflection. Numerous occurrences of SEVERAL longtime, dedicated, and loyal employees resigning almost simultaneously due to issues with upper management, understaffing, lack of appreciation, job expectations increasing/changing without warning, and low pay (due to a change in the raise restrictions and increasing cost of living). Initial job training was typically 2 weeks, however, training for sporadic job changes/additions was very minimal, usually only a few hours at most. Employee stress and dissatisfaction was at an all time high in the time I had been there and eventually brought me to my decision to resign from the company.

In my decision to leave the company, I felt heartbroken at the thought of leaving my teammates with an even more increased workload as I suspected my position would not be filled in my absence, just as the previous two positions that opened up in my department before I left were not filled either. This company seems to plan to run on a skeleton staff, only hiring the bare minimum employees, with minimum pay and minimum benefits.

With continued increase to customer’s rates while providing subpar service due to their employees being overworked and under paid, their customers are equally dissatisfied, as can be seen in the Google reviews of their service. 

Lastly, should you heed the warnings of employee and customer reviews, I would advise you to get everything in writing, your pay, your job description, promotions, raises, everything, as there have been cases of upper management denying verbal promises as it was not in writing.

Best of luck in your job search!

Every morning whoever you walk by will always greet you with a "Good morning!"  Cedar is a place where the people enjoy coming to work because they are taken care of personally and professionally.  Upper management is constantly thinking of ways to improve work/life balance and a healthy, happy environment for every single employee.  The owner and President routinely make rounds to every Department letting them know how important and valued they are.  My Department calls each other "Cedar Family" because of how close we all are.  The Open Door policy makes it so easy for everyone to be transparent and honest with their superiors.  Employees are encouraged to always give their feedback on any decision made so that they feel heard.  Cedar is a place that always looks internally to promote and I feel inspired to continue growing with Cedar.  After I was hired I quickly realized that I had found my "home" here.    

Management: Management at Cedar is innovative, encouraging, and productive. Their goal (sub client retention) is employee support. They're always willing to help, train and encourage me! They're a strong team ready to do whatever is necessary to help the team succeed! 

Workplace Culture: The culture is professional, encouraging and grateful. So many of our teams simply exude gratefulness. To our clients, our managers, and our team. It's a very strong team mentality. 

The hardest part of the job: For me, it's wanting to overwork. Sometimes I get so invested in a project that I'm working on, I don't want to stop. That can be difficult for work/life balance. It's something I'm working on though. 

The most enjoyable part of the job: The Innovation. Everyone at Cedar is so open to ideas on how we can be an even better HOA Management Company! They regularly interview the employees to see if anyone has an idea they'd like to share! I've never been in a more innovative environment and it's SO encouraging!

The company is unorganized, has horrible managers in the support department; they don’t provide good training & coaching for you to learn your job. The managers do not speak to the employees and the manager prefers that the staff not engage with other coworkers while working, if caught you will receive an email or instant message asking you not to have conversations while working. Management has favorites & will pick on a certain group of people. The internal departments are rude especially maintenance & closings departments .. ohh let’s not forget those property managers; they display lack of respect for the support dept, when support deals with all the angry or dissatisfied homeowners/ vendors based on something the property managers failed to do. HR does nothing with complaints. The company equipment never works, the phones constantly go down, the server crashes weekly.

Most attend an interview in hopes of obtaining the job. When I attended my interview with Cedar Management Group, I was not only searching for an employment opportunity, I was yearning to find a "home". A place filled with intelligent, wise, and kind people who work together to achieve the common goal. A support system I can count on to learn from and coverage when needed to maintain a work-life balance. A company that cares about its employees and cares enough to listen to your ideas and adapt to changes. I can say I am beyond grateful to have found all of the components I was searching for and proud to call Cedar Management Group my "home".  

All the managers were awful. Didn't speak to you in the mornings. Gossiped about other employees that were under them. Wouldn't even allow you to turn the lights on in the office so you were forced to work in the dark. At times it felt like management didn't like certain groups of people and picked on them a lot in online chats the employees were required to have. People quit A LOT. Property managers don't get back with you in a timely manner which leaves phone agents constantly getting cursed out by home owners. Oh and the people who you speak with on the phones are so rude and think they are entitled to everything. It's seriously the worst job ever and so stressful. Don't waste your time here. They couldn't pay me enough to go back here

My time at Cedar was spent working in community support which was basically a call center. I never had a job I disliked more and I’ve worked in retail and fast food. The job itself was stressful because of rude and condescending callers but the staff in other departments, that you have to reach out to frequently, we’re just as rude and condescending. It was extremely intimidating and made work super stressful. I would have literal stomach pain from anxiety some mornings just because I knew I had to go into work. It was also extremely difficult to trust anyone from coworkers to management. It was an awful work culture. There were other issues but I’ll keep this brief. 

I loved this job and would still be at Cedar Management Group if not for personal reasons.
Perfect for seniors and anyone in customer service!
The job is driving through communities enforcing covenants and restrictions by writing citations and taking pictures.
 You do meet with some board members occasionally and do a ride along to learn exactly what the community expects from your inspection.
There are functions and meetings that are mandatory. If you live out of state, the company will put you up in a hotel.
Cedar is truly a diverse company and a pleasure to work for.

This company throws you to the wolves, doesn't stand behind you and pays as little as possible.  Be careful because the employee is not as valuable as the client and will always be presumed at fault.  The starting salary is the least possible, you will have to fight for a raise and they over load you with accounts.  Area Managers don't know what they are doing and communication between departments is barely possible.  During Covid they cut salaries by 15% and didn't lose any income from clients. Greedy and not trustworthy.  They don't care.  HR is a witch.  Run! 

I have been employed by Cedar Management Group for going on 2 years. I was with a corporate company for 14 years and CMG was such a breath of fresh air. My work/life balance changed dramatically. Our leadership is open to change and ideas, and they are always willing to listen, learn, and grow. Our management team has been involved in leadership training in the last few months, making their teams stronger and more innovative each day. The benefits here are great and the PTO policy is very generous. I am very comfortable going to my superiors with any issues that arise. Our company is growing daily and I look forward to many more years here at Cedar Management Group.

Top Job Titles	Average Salary
Community manager 24 salaries reported	$53,542 per year
Inspector 3 salaries reported	$16.00 per hour
Accounts receivable clerk 2 salaries reported	$16.00 per hour
Agent 1 salary reported	$18.00 per hour
Accounts payable clerk 2 salaries reported	$18.00 per hour

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