assistant general manager

restaurant general manager

program coordinator

Celebration Restaurant Group

The only part of this job that was great was the team members. csrs, production members, ex delivery drivers.
Management could care less about you. You can enroll in health benefits when it comes around in the year but for if you are expecting paid time off, vacation time after your first year. You will not get it. No raise for your had work, full time hours aren’t promised which was expected, but if the rgm personally doesn’t like you, any hours you do have will be cut in half. Shift leaders only get paid $1 more than production members and have a ton of more tasks, btw production collects tips. Not only that but trucks are placed twice a week, and somehow every week they’res always something missing, leaving you constantly dealing with angry/upset customers. Refunds are never given. The rgm makes it clear he will not do a payout, in return, a customer asking for a phone number to contact and your name. They won’t work with you on anything. IT DOES NOT MATTER, how much documentation you hold, how much hard work you put into the store, your unappreciated. They have “appreciation cards” but it holds nothing besides keeping you “happy” to keep giving them what they want. Stay away. The job is easy but you’ll get drained of your energy in weeks. Not a nice first job.

This job will ask you of everything you got and more on a daily basis, while others keep trying to do less and less.meaning most of the work will fall of those who are hard working. so if your a hard worker, please avoid this, if this review can help one person, then it will all be worth it. been a worker for 9 year and 6 months to date.  I have been told i couldn't leave work for a emergency before and had to still complete dough prep as a driver before, with management saying its not their job.  and this didn't happened just once, its been multiple times. so sense then i would always push myself harder and harder to make sure that won't ever happen again, always trying to go faster and faster , no matter what i try its never enough. management won't help they will take the most breaks out of anyone and can leave stuff uncompleted for the next person to take care of . now we got insiders who won't help with anything but make table, they aren't responsible for anything else.

I've worked for this company for several years as a driver and shift manager, and the only way you make a living wage is working overtime as management or driving. Driving is fine, the money is good and I'd recommend that part of the job, management is too much work for abysmal pay. As far as crew members, go find another place that will pay more than minimum wage, you can actually make more money working in a grocery store than management at Pizza Hut. The drivers make more than shift managers by a wide margin. 

Overall it's a decent gig for a driver, too much is expected of shift managers, and crew members can make more in a similar position all over town (some cases managers could also do better in entry level positions). I'd like to be able to recommend this place as I do enjoy driving, but none of that enjoyment comes from the company. It's all from work friends and listening to music while I drive. 

A typical day for me would be when I open the store, I have to prepare the store for business.  This included setting up the fryers, ovens, utensils, setting up the till, checking for shortages in product areas. I would take orders on the phone, and resolve customer complaints if any. I enjoyed working with my co-workers, and attempted at all times to create a positive work environment. I have numerous customer compliments, and was the number 4 and number 5 on the most popular positive topics of emails and surveys for the past six months.  I have never had a negative response. The most enjoyable part of the job was being able to make people smile, and provide a positive experience in serving them. While the job security was on the plus side, new management came in and changed the policy. It created a shortage of employees who were able to provide great service and speed to the company.

My typical day is making sure my stations are prepped and filled 100% so we aren't falling behind or running out of what a customer wants.
I learned Customers will try and get Free items whenever possible even if they are lying to get the items.
The workplace culture is alright it could be better with more people who actually care about the job then the paycheck and will work and not half do their job.
hardest part is when everyone wants you to be multiple places at once.
enjoyable part is when I can be myself and still do my job as well as help others in various parts of the store with their jobs.

Non-competitive pay rates. Raises are more or less non-existant and if you do get ones its less than 25 cents. Too much expected from management staff for no return. Dont waste time promoting with this company, especially with minimum wage climbing over the next year. All and all, pass on employment here. Most other companys will hire at better starting rates and offer evaluations that are based on individual performance, not factoring in the store's overall performance as a reflection of the individual as CFL does. 

What is the best part of working at the company?
23 Shift Managers and 4 General Managers in 2 years.  Insane turnover .

What is the most stressful part about working at the company?
No management.  No teamwork.  Good workers are taken advantage of.



What is the work environment and culture like at the company?
Miserable.  Most people there can't stand their co workers and management is either pathetic or non existant.

What is a typical day like for you at the company?
No one cares about customer service, quality or cleanliness.  If you do, it's a losing battle.

This job opportunity is very demanding and you make it and mold it in to what you can. Your supporting staff and management is up to you to figure out. You hire, you train, and you either reap the benefits or suffer the consequences. Above restaurant leaders will focus on just the underperforming locations, recognize the top performers, and leave the middle be as is.

I actually loved this job, but if you work here, don't depend on hours because one week you might get 32, the next week 20, You will also have a lot of wear and tear and gas expenses. This job honestly depends on how the store manager interacts with you. If you get a good one, they will take care of you. If you have a bad one, start looking. I would still be there if my hours didn't constantly change. I honestly like the job, and don't expect a raise if you're a driver unless the minimum wage goes up.

What is the best part of working at the company?
The crew are outstanding.the. The Amount of training the throw at the managers can be intense 

What is the most stressful part about working at the company?
The scheduling can be heavy at the holidays and quite demanding for the new managers

What is the work environment and culture like at the company?
Squeeze as much production out of every minute 

What is a typical day like for you at the company?
12 to 14 hour grind it starts as soon as you walk in and doesn’t stop till you walk out

Top Job Titles	Average Salary
Assistant general manager 87 salaries reported	$16.25 per hour
Restaurant general manager 2 salaries reported	$18.75 per hour
Program coordinator 1 salary reported	$19.00 per hour

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