medical assistant

front desk receptionist

front desk agent

certified medical assistant

surgical assistant

Central Dermatology Center

I worked with the mohs Raleigh/Cary team and I would not recommend this team to anyone. I quit before my 90 days was over if that tells you anything. This work environment was very toxic. When asking questions or attempting to make small talk I was ignored and often treated like I did not exist. Items were often taken from my hands in patents rooms while doing non-sterile dressings and I was often physically bumped to the side WHILE STERILE and ready to assist. It was brought to my knowledge that they had plans to try to run me out or get me fired but my last straw was when I was made fun of for my appearance in front of other coworkers. Management was made aware on several occasions on what was going on but I just wasn't being taken serious and nothing was ever really done. After consulting with others I discovered that they do this to every new hire. I DO NOT recommend this team to anyone. However, the Dr for this team was very nice and taught me basically everything I learned even though that is not his job. I cannot really speak for the other departments because I have only helped them out briefly but I enjoyed working with the CH/Sanford mohs team and the Raleigh gen-derm team. Everyone seemed very supportive of each other and the work atmosphere was completely different from what I had experienced.

The most enjoyable part of my job is interacting with friendly patients and co-workers and engaging with people who are appreciative of my help.

As a customer service representative I have to resolve issues and troubleshoot when errors arise. The most difficult aspect of my job is being able to please everyone because there are some circumstances where an issue may be out of my control but I work as hard as I can to satisfy everyone. 

I work with some very supportive people who are always willing to teach, and walk me through new procedures. 

My direct supervisor is extremely patient, helpful and made it an effort to make sure her employees were happy. 

A typical day at work involves scanning office visit notes, lab results etc. into a patient's electronic medical record. I check patients in, verifying insurance and demographics and check patients out, collecting a copay and filing to insurance. I answer calls and triage them to the appropriate department, in addition to scheduling appointments. 

This practice has a lot of great, friendly people working at it that really care about patients.  The support staff is not properly trained and asked to do too much for low pay.  Management says all the right things but their actions show a different priority and narrative of what the real goals are.  Staff that are great leave because they see this (or they can make a LOT more money elsewhere) while the rest of the great people are blind to the brokenness and only stay because they hold on to hope that it's really better than it is.  I wish I had more positive things to say but the mission of this practice is just to grow without regard for the cost to it's employees and overall practice health/quality.

after working here for 1 year, I can confidently say that I feel more prepared to enter grad school. This job is great for recent college grads looking for patient care experience needed for medical, PA, NP, MPH schools. I learned a lot here that I'll take with me to higher education. The management culture, however, isn't very great and there's no real sense of advancement. there are constant problems of short staffing, personal preferences, and higher ups don't value their employees. I would suggest working here for a year or two before heading back to school or looking for a new job

What is the best part of working at the company?
The other medical assistant are great to an extent, many Medical Assistants are welcoming and willing to make sacrifices for one another. Like any other job there will be certain coworkers who are not as enjoyable to be around.

What is the most stressful part about working at the company?
Time is clearly the most stressful part of the job, providers expect a lot from their Medical Assistants and rightfully so. However, management does not show much compassion or understanding the same way certain providers do.

What is the work environment and culture like at the company?
From my experience the culture was not great, a portion of coworkers are rude and passive aggressive.

Central Dermatology Center values their employees as much as they do their patients. Great hands-on patient care experience, friendly coworkers, good benefits, good pay, wonderful work-life balance. Working on the Mohs surgery team is perfect for someone looking for a busy, fast-pace, hands-on surgical environment. Working no weekends or holidays and getting off work around 4pm everyday is something you won’t find in a hospital setting.  The appreciation from your patients and coworkers/physicians is the best feeling at the end of a busy day. Free spa treatments, free rep lunches, and half off spa products is just a bonus. Overall this is a wonderful place to work!

Logging into 4 various electronical medical records operating data base to retrieved various personal and confidential medical history. Charting 9 various providers chart notes daily. Researching and scanning various LabCorp and Greensboro Pathology reports and other essential documents. Assiting with schedule appts. Answering any medical records requests or referrals. Most enjoyable are all the freeperks, such as free rep lunches, free spa treatm

What is the best part of working at the company?
Some of the staff are very genuine.

What is the most stressful part about working at the company?
Management makes decisions regarding job responsibilities without considering whether the people who hold those positions have the skills to be successful in the changed job description 

What is the work environment and culture like at the company?
Fearful and always anticipating that your position will change AGAIN

This place is the worst place I have ever worked.  I literally lasted 3 weeks and quit.  The manager is awful and the doctors are even worse.  There is a PA that works here who is the most awful mean person.  She thinks she thinks you are her slave.  She yelled at people for walking passed her sitting area...I am not joking.  The women who work in the front are mean and awful,too.  The nurses complain about things like having to take out patients stitches.  It is awful all the way around.  I literally would not even want to be a patient here.

While CDC has experienced some managerial challenges and turnover, our leadership team and newly appointed upper management are actively focused on improving overall operations, enhancing policies, strengthening communication, and streamlining workflows. We recognize the need for positive change and are committed to continuous improvement to better serve our team and organization each day.


Top Job Titles	Average Salary
Medical assistant 10 salaries reported	$18.90 per hour
Front desk receptionist 3 salaries reported	$18.00 per hour
Front desk agent 7 salaries reported	$16.50 per hour
Certified medical assistant 1 salary reported	$21.50 per hour
Surgical assistant 2 salaries reported	$20.00 per hour

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