customer success manager

medical biller

CentralReach

I think the job can be difficult, especially when you're first starting out because the training isn't super in-depth. Despite that, the BCBA's I worked with were all wonderful and really helped me learn how to grow and do well in the field. I did run into some issues on the administration side of things, however, nothing that was too big of an issue to be honest. I think the worst part of the job was being able to find consistent hours since a lot of the jobs that were open were primarily 4-7 pm in my experience. Overall, I'm glad that I was able to work here and build on my experiences and learn how to work in a professional capacity with this marginalized group. I will say... if you aren't patient/are able to laugh it off when boundaries are pushed, this job may be a bit difficult for you.

What is the best part of working at the company?
Great place to work! Offices are beautiful and company culture is great.

What is the most stressful part about working at the company?
Managing many projects simultaneously that are high touch.

What is the work environment and culture like at the company?
Great work-life balance despite being hybrid remote. Coworkers and management are friendly, and value employee feedback. Minimal bureaucracy despite maturing from startup -  rapid growth phase.

What is a typical day like for you at the company?
8 hour day usually, most get to leave work on time

CR has the potential to be a great company, highly intelligent people but the lack of a system architect means the software is a mess.

CR grabbed the market by rushing features to market, unfortunately after climbing to the top this mindset hasn't changed and new features are built on a house of cards. 

Great company to work for, they’re always showing their employees that they appreciate them, with either a monetary bonus or free grubhub lunch. Training was good and someone is always available to assist. Management inform you of opportunity to grow within the company. Normally I do not feel stressed at work and benefits are good.

Great place to work with generous benefits such as MAT leave paid at 100%. Pretty good 401k match, great place to be if you are passionate about working in the ABA Industry without getting burnt out.

CentralReach provides its employees with great benefits such as a generous PTO policy, Maternity Leave, etc. There are so much needed changes to management and overall productivity that need to be made, but there seems to be an avenue to express such concerns 

Even though I have been here for under a year, I can honestly say this has been a great experience so far. The people are kind, driven and approachable which makes the environment motivating. It’s a place where you feel supported, and that really does make a difference when coming to work everyday. 

Started off pretty great, new CTO came in with a bunch of buddies and put them in high positions. Now a terrible place to work, terrible technical leadership from the CTO down. Mass turn over, no work life balance.

Would not recommend working here to anyone.

The original FL employees, before the NJ takeover, are truly nice people. Stay away this place nowadays. Its run by a CEO that uses you to practice the 48 Laws of Power. 

working with Centralreach i have alot of how to balance my time to achieve more. its was a bless to work under a great management, which i had to learn every day new things

Top Job Titles	Average Salary
Customer success manager 4 salaries reported	$80,750 per year
Medical biller 3 salaries reported	$46,667 per year

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