medical assistant

allergy technician

clinical assistant

emergency medical technician

medical receptionist

Charleston ENT

Charleston ENT & Allergy is a privately owned multi-specialty medical practice with one-of-a-kind providers who care as much about their employees as they do their patients. The providers are extremely patient with less-seasoned staff and absolutely LOVE to teach, which are truly rarities in the medical field. The management among all departments work more cohesively than I have experienced in my previous employment. They take the time to get to know each other and the staff, which is also not something I was accustomed to with previous employers. The managers make a point to encourage the staff to build each other up and send "shout out" emails and/or notes, which are featured in our internal monthly "Noseletter" to share positive moments as a team.

When it comes to longevity and long-term career potential, there is no limit to what someone can accomplish with Charleston ENT & Allergy. I have been with the practice for several years and have held multiple positions within the organization - many of which were management. The changes in position were growth opportunities for me which have resulted from the continued growth of the practice and the providers/managers have ALWAYS been supportive and encouraging of my transition to different roles. I began my career with the practice as a Medical Assistant and have advanced multiple times within the organization over the last several years.

The most challenging part of working at Charleston ENT & Allergy is the fast pace and hard work. This is truly an organization for those who are passionate about patient care and have a drive to work hard. Another challenge I have heard over the years is the need to be flexible and willing to travel to different offices when an urgent need arises. I never had an issue with this, because it is clearly outlined to all employees during both interviews as well as orientation and the practice compensates for both travel time and mileage. The management does the best they can to ask employees to travel only when necessary and give as much notice as possible, but when staff or their children get sick, last minute changes will happen.

In my opinion, the most enjoyable part of working here is the interaction with both patients and staff. Due to the nature of some conditions we treat, patients may be under our care for several years, which gives us the opportunity to get to know the patients and their families.

If you are new to Medical Assisting this is a great place to get your foot in the door. The hours are reasonable and pay is decent for starting out, but do not expect to be compensated for doing anything extra out of your job description. The doctors are willing to teach and answer any questions you have as an MA and they go beyond just teaching about ear, nose, & throat. This is an excellent opportunity if you are new to Medical Assisting-if you get a good trainer who is willing to answer questions and not make you feel inadequate for asking. When first hired you are told that you will have to travel every now and then, but with the turn over rate as high as it is, travel becomes more and more excessive and last minute. When PTO time is accrued, unless you are one of the few management "favorites" it seems that it will be denied for lack of coverage. Several of the office managers are unsure exactly how to "manage" an office properly and are more concerned with being liked and gossiping instead of helping with the work flow of their office. While all of them are very nice and friendly to your face, its very "highschool drama" behind closed doors. Alot of the workload is put on only a few MAs instead of sharing the responsibilities outside of clinic hours. Administration is not very professional and unjust in a lot of their decision making. If you question their decisions or rules it becomes a sudden difficult place to work daily. The clinic and front office staff is for the most part very friendly and easy to get along with and they truly do treat their patients with care and compassion. I would not recommend this job for an experienced MA or one looking to advance in a company.

Presently at Charleston ENT I was responsible for the front office day to day operation. Ensuring that every patient was presented with an overall satisfying experience from beginning to end. Greeted with a smile, kind words and the ability to be able to answer any questions in reference to their medical office experience. 

I have an award winning personality that allows me to interact with each and everyone in a professional as well as a personal manner.

The hardest part of my job was not being able to help a patient when they were turned away because of their past financial status (ex. unpaid bill). The most enjoyable part of my job is being able to efficiently address my patients  concerns, direct and complete a request for them in a timely manner. Also, working well as a consistent team player and communicating with both my peers and Physicians help to make a more productive work place and flow in the office and practice as a whole.

I feel Management could communicate a little more efficiently and honestly manage their time a little better to be able to work closely with their employees to understand their strong points and not rely on other employees feedback. Find better ways to motivate employees and not demean them. 

Overall, my past and present experience of working in the Medical field both clerical and clinical has been great and rewarding. I am always seeking room for advancement and look forward to what my future holds.

I have been with the company off and on for 10 years and CENTA has always welcomed me back with open arms. I have grown with the company and seen it change throughout the years. Management really does care about the patients and the employees that work hard daily to do just that. 
I have worked in several positions in this practice and assisted managers and I believe fairness and respect is a quality that is truly present. No employee is ever meant to feel unappreciated. Communication is key and is also a core value here. Stress comes with any job and recognizing when you need help is just as noble as getting a task done on your own. Teamwork brings us together and helps us all in the bigger picture of patient care.
I learn new things daily even if I'm only in a certain dept. Administrative roles still may come across medical terminology and vice versa and it's cool to learn interesting facts if you are not directly involved with patient care on a regular basis. Everything is linked one way or another. 
Having been with previous employers that didn't provide lunch breaks or the 8-5 hr work day, I can say this is such a blessing of a place to work. Everyone's needs are different and CENTA does listen to you and all you have to do is be vocal and communicate.
CENTA is home.

This is a very friendly work environment with providers that are eager to teach others without hesitation.  I did find myself leaving work each day having learned something.  Staff was easy to get along with as well as most of the management team.  I would have given 5 stars, but had to give 4 for the following reasons:  The traveling from location to location, became tough especially with the increasing traffic.  With that being said, with commute my total work day could sometimes be 12 hours and took away from my home life and family.  It is told that every employee travels from office-to-office, but that is not true.  Only certain ones are forced to travel, and not be assigned an office close to home.  Favoritism plays a big role with a few of the managers and it interferes with the staff who is putting forth good efforts and trying to move up on the ladder themselves.  Also, micromanagement was becoming present with those given recent leadership roles.  In the beginning I felt that it was a very professional setting, but became more of a high school setting and popularity contest as time went on and changes were made in management.  As a result the employee turn over became high.  Again, I loved working there and the staff, but feel that changes need to be made in some of the management to make it a better work place once again.

They were a red flag from the jump. They were get unorganized when it came to the hiring process. I had to reach out to them to constantly get an update the communications was very poor. They forgot to send my equipment. Once i started working their training process is very unorganized. I had to shadow with five different ppl whose jobs were different from mine. The medication trainer had us do equations all day like we were going to be the physician. She was very catty. Instead of asking how is training the manager will ask every person you shadowed with if your a good fit and even though I did well with my medical math, the manager let the medication trainer be the final determination in my employment they fired me just one week stating I would not be a good fit due to “negative feedback” which I’m sure was from One person (the medication trainer). They are very cut throat they run through Medical assistants like water. I constantly felt like I was walking on egg shells. 

Unless you are desperate for a job DO NOT apply here. The staff here is horrible and there's no room for growth. You dont get paid enough for everything that you do. Not sure about all doctors but the few I dealt with are horrible to work with. They dont care what they say to you or how you feel about it. They are inconsiderate of your time as long as the work gets done. The upper staff talk to you like you are their kids and they treat you as such. If you dont kiss their behinds you'll be stuck in the same position as long as you're there. They want you to come work and not speak to your coworkers just work meanwhile their all buddy buddy upstairs trying to find there next victim. What you see on the outside is not on the inside. Office managers walk around and watch you like a hawk and HR treat you like trash. They lie about everything in the interview just to get you there and once your in it's nothing what they said... DONT FALL FOR THEM BECAUSE ITS A TRAP!!!

I have worked at Charleston ENT for almost 4 years. I have thoroughly enjoyed working for this company. I have learned so much and have built relationships and friendships with the amazing staff. The doctors are a joy to work with and are willing to teach at any given time. I enjoy working in a fast pace environment and this place is definitely it. Charleston ENT has been very considerate and compassionate during some trying times in life with family, etc.. I think that is a great quality to have in a company.There is great room for advancement with this company. I highly recommend working here if you enjoy a fast-paced work environment, a place where you are able to learn how to do different things throughout the clinic and company as a whole, and a place where the company actually knows you by your name, wants to get to know who you are and your goals in life and not just see you as an employee with an employee ID number.

The best part about working for Charleston ENT & Allergy is the staff and physicians. The team works hard, smart and collaboratively.  Management genuinely cares about their team and truly tries to set them up for success.  It's not just about doing a job and going home.  It's about creating a career path and working toward goals.

After 20+ years in the workforce, I can say without question that the CEO and the admin team are among some of the most professional people I've ever worked with.  The physicians are some of the kindest people I've ever met, and they too care about the employees.  They are always recognizing hard work not only with financial rewards but in the monthly newsletter, through emails to the staff and with kind statements and gestures.  

I feel lucky to have found a place at Charleston ENT & Allergy.

The surgeons and a small group of people there were lovely. You’ll be trained for a month then thrown on the floor. Drama is what runs this place. Everyone is too busy sabotaging each other rather than just doing their job. You will do the job of EVMS, sterile, tech, and track monthly inventory. It’s no where near worth the pay that surrounding areas will pay you. If work is slow you’ll be flexed off and have to use your own PTO to pay yourself which you only get 10 hours a month. The toxic atmosphere and drama is not worth it. The turnover rate is terrible so proceed with full caution. 

Top Job Titles	Average Salary
Medical assistant 13 salaries reported	$21.31 per hour
Allergy technician 2 salaries reported	$21.50 per hour
Clinical assistant 2 salaries reported	$21.50 per hour
Emergency medical technician 10 salaries reported	$21.50 per hour
Medical receptionist 4 salaries reported	$19.00 per hour

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