crew member

shift leader

bartender

assistant general manager

general manager

Cheba Hut

I questioned typing up this review for awhile because I really did love Cheba but it's been bubbling inside long enough. There's a few things wrong here.
It didn't matter how much experience you have or how long you've been there, if you weren't close with a current manager or family member of the owner, your chances of being promoted we're slim at this location.
Most of my coworkers were nice and easy to work with. The GM who hired me was amazing and helped me a lot when first starting at Cheba Hut but after about 6 months he was promoted, leaving the assistant to move up to GM. 
Lots of favoritism going on with certain shift leads and the now general manager. Shift leads going to the bar next door to drink on their shifts, shift leads telling coworkers' private information to others, people smoking and drinking in the walk-in fridge, over serving at the bar so the bartenders can get big tips from drunk customers, the list goes on.  
Which leads to the specific reason why I'm leaving this review. Any other reason and I would've just moved on. 
I was let go due to a reason that I shouldn't have been fired for. A certain shift lead told me to handle a customer when he was too intoxicated, when I did the man got upset and left, next day I was written up and basically terminated because in their words "Due to poor management, if **** had done their job correctly we wouldn't have to be firing you". I was terminated for something, someone of higher power told me to do. I was then told when I was being fired that my work ethnic had gone down the last two months but there had been absolutely no communication about that before hand, something that could've easily been brought up to me (especially since I was a training manager!)
Only this specific shift lead and GM had a problem with what I was doing and I feel really let down that I was let go from a job I loved so much, I loved working at Cheba Hut. Really wish the situation had been looked into more because the GM had no idea what he was even doing when promoted he was crying to me as he was terminating. Pretty sure he no longer works there which just irks me more about the situation. Thought I had really found a family there but in the end people just didn't want me anymore. It hurts because aside from management at the end I had so much fun at work, I loved doing what I did.
Just have to put this somewhere so people know what really happens at Cottonwood.

I worked at the new Cheba Hut location in Greeley for a few months after opening during May 2020. 

I enjoyed my time there but felt it was ended abruptly after a closing shift incident with a shift lead and another coworker. There is some shady stuff that happens in most restaurants and CH is no exception, kitchens are messy places to work. Cheba Hut is the type of place where you can be fired two days after leaving early because you were yelled at and told by a coworker in error to go home, even if the shift lead that says you were in error for leaving didn’t come up to you and say a word about it while you were still in the building. Cheba Hut is the type of place where that shift lead called the time of night when this occurred their “f- (mess) around” time, and proceeded to serve employees shots from the bar while the restaurant was still open after the bartender had closed and left the store. 

The management here works very hard, and with the exception of that shift lead, the coworkers made the workplace enjoyable and efficient on the daily. The sandwiches are good, but the longer the store has been open, the more stressful the environment was becoming. I do not believe it’s fair to fire an employee for having a breakdown under the supervision of the only shift lead who was/is blatantly neglecting duties of their position, but Cheba Hut is a type of place where seniority and the length of time you’ve been with the company matters, and can lift you out of punishment in scenarios such as the above apparently. 

They promote internally and have a positive employee culture, I saw three of my coworkers move up in my four months there and although some coworkers left the turnover was generally low. 

If you can keep your head down and your cool together, even in the presence of tension that will likely go on for awhile despite the frustration it could cause, it’s a great place to work. I did not want to leave my position, but it’s been bittersweet losing both my workplace as well as the stress that came with it. I will miss my coworkers as it is true that they like to call themselves a Cheba Family, and I love the time I got to spend with them. 

i used to work at one out in Colorado Springs and i loved my managers and my coworkers. sometimes it could be frustrating to be a shift lead because none of the managers would really want to close or schedule enough people to close. to be fair not a lot of people are made or want to close, you have to be there from 4-5 pm-12-1 am typically. on the days closing at 2 am you’d be there 6 pm to around 3-4 am. can be grueling especially when no manager is willing to stay and help close.
i didn’t start having issues with management til i switched stores. they promoted someone incompetent at their job to be a GM. and when people reported them, upper management said to just “help them if they need any or give them pointers on what they should be doing” instead of admitting the store needed a better GM. also heard that upper management was trying to demote me from bartending because i was “too autistic” even though im able to hold conversations, retain regulars, greet everyone walking through the door loudly and make THE BEST drinks (no one ever complained, always came back to compliment my drinks and order another one). they got me fired over not greeting one singular customer because they supposedly reported me for “being on their phone and not greeting me for walking in through the door”. it was a write up and i wasn’t aware i was on my last write up. 
i don’t know why they wanted to get rid of me like they did but it was very shady. they also got another bartender fired and it was very shady how they fired them. i don’t like the company anymore though for: hiring an incompetent GM and firing very competent employees. just be aware and very careful around upper management.

I began working for the franchise in Tempe, AZ in 2012. I've watched many of my co-workers advance and open new stores; I have watched the business grow from a few locations in the valley to all over the greater Phoenix area. I know the managers on the local level and the corporate directors to a certain level. Everyone is involved and remembers faces; they support a family culture within the staff and many come back to work for periods of time just to get back on their feet or because they needed a taste of home. I will always feel a gratitude for this company and how it taught me about business ethics, marketing, and outstanding customer service. The fast paced and upbeat environment teaches employees how to move as an individual within a unit quickly and efficiently, while maintaining the utmost quality in customer interaction and complaint response. 
Cheba Hut Toasted Subs will always be the greatest teacher to me in the professional world. The hidden gems and all walks of life that pass through those doors continue to inspire me, even now as a customer.
Thank you.

When one person ruins it for the majority. When I first started I loved Cheba Hut everyone was so amazing and great then that’s when I started to notice the favoritism. They say they like to help you out but only by 1 person that actively tries. But others forget it. They like to say they’ll be there for you the company is thriving but only give you 1 to 2 days. Forget about speaking your mind and talking like adults here. No opinions are allowed it feels. You do what they say nothing else. You ask for hours you may only get 1 hour but people who don’t show up for shifts get them and oh they get multiple chances too. They had such a high turnover rate because they drive people out. Unless you’re a favorite I wouldn’t expect much out of this place. Oh did I forget people can take multiple smoke breaks during the day in groups let alone yet if you take calls every once and a while you get in trouble. Oh but they are allowed to. But what about non smokers? Nothing? Cool. Yeah so take up smoking if you want a break. 👍 I couldn’t take my mental health declining for a job that says they are thriving but don’t show it in hours. 

it is the cheesiest, grossest, and most drab place. A typical day at work would include coming in and seeing that the previous shift didn’t do their job correctly and therefore your shift will suffer for it. No matter how hard you try, you will not get recognized or rewarded for your hard work. I also learned valuable kitchen skills, like picking favorites and running a business without any regard for your employees. Workplace culture includes slacking off and making it someone else’s problem. The hardest part of the job was leaving the house to go in as no one there actually cares about you. The most enjoyable part of the job is leaving to go home and/or fantasizing about no longer being there. 

During my time working under this manager, I found him to be largely unreliable when support was needed. There were multiple instances where team members, myself included, reached out for assistance and were met with little to no response. He also confided in me personally, stating that he was deliberately trying to push out seasoned employees in order to replace them with new hires—an approach that significantly impacted team morale and created a toxic work environment.
Additionally, he refused to accommodate my availability, even after I submitted it through the proper channels. Despite multiple attempts to communicate the hours I was unable to work, he continued to schedule me during those times, making it difficult to maintain a healthy work-life balance.
Overall, my experience working under his management was disappointing and discouraging.


Overall I really did enjoy my time with Cheba, but be warned it’s lost its way in terms of its original vision. The people you work with on a day to day basis are incredible I loved every person I had the pleasure of working with. The culture from management however has become extremely based on profit and the company has begun to implement values that contradict what they express to the public. It is not a laid back sandwhich shop, you will be pushed during rushes and you will have to deal with less than desirable clientele. The shift leads are usually not ready for the position and you will experience growing pains from the inexperience, but if you give the grace to them it can be worth letting them learn and grow into leaders, but it will be unpleasant occasionally. 

When I started my job was very different than what it was today. While the job can still be considered enjoyable, and many of the changes have been for the better, communication suffers between corporate managers and in-shop management. The job can be easily accomplished, however workplace culture does not support teamwork or proper communication between managers. Corporate practices can also sometimes anger and upset employees beyond a reasonable need (cutting hours, wages, benefits, etc.). The job is great for those who have other things to take care of in life like college, family issues, or who need more than one job.

What is the best part of working at the company?
The culture, vibes, and atmosphere are truly second to none. 

What is the most stressful part about working at the company?
The local corporate team has incredibly poor communication. Furthermore, they abruptly demote people they haven't deemed to be their favorite. They do not operate in the way you would expect. No accountability on their end, just empty promises.

What is the work environment and culture like at the company?
Super laid back. We get things done as a crew, but we still have fun with each other and maintain a mutual respect for each other.

What is a typical day like for you at the company?
Come in, give it my all, get nitpicked by higher management, who does not understand or perceive the efforts of the crew that's bringing in all of their profit.

Top Job Titles	Average Salary
Crew member 520 salaries reported	$18.56 per hour
Shift leader 133 salaries reported	$20.41 per hour
Bartender 76 salaries reported	$17.10 per hour
Assistant general manager 79 salaries reported	$54,968 per year
General manager 42 salaries reported	$70,810 per year

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