chiropractor

patient experience manager

healthcare assistant

clinical director

massage therapist

Chiro One Wellness Center

At the start of employment with Chiro One the atmosphere is fun and engaging. They promote the customer first aspect which is inviting and deceiving. You soon come to realize their business concept is severely warped and convoluted. Not only is their compensation extremely pitiful considering the demands of the job but the culture in the clinics are best described as cult like and unorganized to say the least. You must live and breathe the lie of chiropractic while taking on workloads unfit for 1 individual to handle. As a tech you are expected to maintain the front desk as well as perform exams, take xrays, and teach all new therapies. Due to the lack of staff in the clinic and extreme amount of work you are not allowed to spend more than 5 minutes with patients learning therapies conveying  a message of insincerity and dismissiveness. The only room for advancement is to obtain your Xray license which is a racquet in and of itself. You are required to pay for your own test which is $125 every time no matter what. They will not refund the exam unless passed on the first try, after that, each retake is out of your own pocket. Which, on the measly pay they call a salary can take a big toll. They like to appease their low wage by offering a bonus system based on productivity indicators of each clinic. On paper it is a genuinely decent approach; however, if your clinic is lucky enough to "bonus" you are taxed at 40% and it is a pittance of a supplemental amount. They base their "fair wage: upon the highest bonus per clinic making it a false claim. Upper management at corporate can be summarized as money grabbing monsters selfishly ignoring what is best for their lowly team members to further expand the company. While growth is an excellent sign of a thriving business they fail to take care of their own, stepping on the toes of their OWN employees to "successfully" accomplish their own goals. Once a month you are required to attend a team training that can best be described as cult like and demeaning. The hours are brutal; the 2 hour break in between shifts really exacerbates the amount of fatigue this job will bring. Do not let the shine outside of this company fool you, they are a rotting core on the deeper levels.

It's a generally good environment, the patients are amazing and the people I work with are just as amazing. 
Good music, good vibes, and you get to see very hurt, unhealthy peoples lives turn around right in front of you and watch them grow to be happier, healthier, and gain overall wellness. Super rewarding. It's good job experience and a good stepping stone. They also offer classes to (help) you get certified in basic spinal x-rays that come with a pay bump.

Now the down side, yearly raises are very low and the starting hourly is as well. You go through very hard training for this position, work long hours, and do a LOT of work that is tedious, time consuming, and you're cross-trained in multiple things (teaching physical therapies, exams, front desk, muscle strength-testings, etc) and I, along with other I'm sure, think CT's are really underpaid for what we do- I believe the most underpaid position in the company and we are the backbone (along with the docs) that keep our patients happy and healthy. We are definitely undervalued. Even if starting was $13 an hour that would be reasonable. I get it, you offer a pay raise if we get licensed but even without taking x-rays we do A LOT of work. Also, PTO is nice but not having paid sick days is disheartening because we work VERY long hours for the PTO (10-11 hour days) and it really sucks having to take a sick day and have to take 10 hrs out of my PTO cause it takes forever to accrue. & I would have rather used for a vacation.  If we had PTO and maybe just 3 paid sick days a year that would be more than enough. 
Also, like I said hours are very long IF YOU HAVE small children this job is not the one for you because you will be gone from home 7AM-8PM Mon-Thursday.

If your main focus is work and finances, this may be a good fit for you. 
I was recruited in false pretense. Blatant verbal lies—that when I reported my discontent, I was not believed because it was not written in email. 
Secondly, there is a culture of “be grateful for what we do pay you because residents used to not get paid.” It is common to work 12 hour days during the DC training program. The schedule is inconsistent, extremely demanding. If this was told to me up front, I wouldn’t have accepted the job due to the stage of life I am in. I was a salaried employee, but had to take 1/2 day off unpaid for prenatal visits. So, I could work a 12 hour day and receive no extra compensation, but have a 45 min virtual appointment and have to take a 1/2 day unpaid. It truly makes no sense. 
Upper management is great, but there is a big disconnect between them and some middle management. I witnessed gossip, patronizing behavior, poor leadership from many middle management. I will say, 2 trainers I learned from were seemingly considerate, but when I emailed them after giving my notice I never heard a word back. The focus seems to be work—you’re either with us or against us sort of feel. 
I know several doctors who were promised pay raises at particular times and didn’t receive them. Nothing is consistent or clear working for this company. Although some people do enjoy working for Chiro One, I will say it’s been my worst employment experience ever. 
During training, they explain P3– people, patients and performance—being of upmost importance. I experienced a focus of patients and definitely performance. I found a huge lack of care toward employees (people.) 


Chiro One has a wonderful idea to spread health across the nation through education and chiropractic care. There is adventure, variety, and out-of-the-box thinking. You learn how to set goals and achieve them. You learn independence and team work. You learn that everyone is different, yet alike. Sky is the limit to earning potential. The Friday meetings are empowering and inspirational and gives the employees a birds eye view of the weekly achievements. There is a disconnect between what senior level management says and what they do. They are forever changing their minds. While change is good, not being true to your word isn't. The integrity is questionable. Promises are broken often, especially when it comes to compensation. The hardest part of the job is standing on your feet all day (it takes a toll on your body), and not being able to have control of your schedule. The disheartening part was that management lacked integrity. The great part is the free chiropractic care and the adventure of the job. What I enjoyed most was talking to a diverse group of people every day. I loved the idea of working at various places throughout the day. It was very exciting. I loved teaching others about holistic health and seeing people benefit and be healed.

I am very proud to have had the opportunity to work for Chiro One Wellness centers. The work environment is fun and challenging and my colleagues are hands down some of the most ambitious and hardworking individuals. Upper management is always looking for ways to help its associates grow in the work force and in their personal lives. With that said, there are things to know and think about before committing to this job. If you love to work or you are just starting off in the work force,  this job will give you the tools to learn how to push yourself and become great in any career you pursue afterwards (if you do not choose to stay). There is definitely money to be made but with sacrifice such as wear and tear on your car, and time away from your family. My biggest challenge with this job is only having one day off a week. That one day off  when you have a family is difficult to get all necessities accomplished, relax and make sure to spend adequate time with your children. You earn PTO but when you want to use it you may have to jump through a few hoops.  Your schedule is limited, you have your work schedule approximately 24 to 48 hours in advanced, I have had my schedule at most 4 days in advanced but this unfortunately is a rarity. Its difficult to balance this job and have a family, so if your family is your main priority or you have young children I would advise that this job is not for you.

I would arrive, turn on all the lights, followed by the computers. I would check e-mails as well as any messages on our answering machine. I had to bring some story to help motivate us for the day. Typically I would have insurance verifications to do for potential new patients. I would answer phones, greet new patients, go over day one patients, showing them our office and giving them a tour with some history of chiropractic care. I took care of all the filing, and faxing. Sanitizing everything and cleaning. As well as keeping up with our inventory and ordering more when necessary. I helped patients when ever needed answered any questions. And just would chat with them during the down time to get to know them better and make them feel comfortable. 
I never had an issue with management. Co- workers were great, I also worked with my sister again which we have always worked well together. 
The hardest part was the insurance verification. It was during work hours, it was time consuming and a lot of questions to ask. The Insurance person always wanted to go through all their information first. Which my questions weren't in order as theirs nor did I need all the info given. So I would then read any questions I missed.
The most enjoyable part was pretty much all of it. I liked working with people, I like organizing, working with phones and computers and love helping people

Former Event Manager - Don't do it. This is pretty much door to door sales.  You have to predict how many new customers you will bring in based off the number of events you schedule.  IMPOSSIBLE.  Besides it doesn't matter how many patients you sign up you only get credit for those who show up.  So you have to aim to get a ridiculous # of people to sign up for a$20 off to come in for an exam, in ot increase the probability that you capture enough people who will come through the door; in an environment where most insurance companies are not covering Chiropractic.  This is the same company as Medulla.   STAY AWAY FROM BOTH. most of the managers are highly uneducated persons who have worked there since highschool so they have drank the kool aid long enough to be highly critical and demeaning to new comers who question any of the company's processes or try to make suggestions toward process improvement.   Despite the low amount of pay, they constantly try to get underpaid employees to pay for every expensive self help programs like LifeBook and Landmark.  The  CEO, who could more than afford it or is likely being offered the classes for free, really will push this on employees.  SAD.  Within my first year they laid off more than half the staff and closed locations.  Non sustainable; sustains on the backs of poorly compensated event managers

Chiro One was very innovative and exciting. The possibilities for learning were endless. There was never a dull moment. We went everywhere there was something happening in your region. I learned so much about holistic health and the company was constantly changing. If you thrive off of change and diversity this is the place. I loved being a part of the weekly company & team meetings, coaching seminars, education symposiums, etc. You met all kinds of people from all walks of life. The hardest part of the job was meeting the quota each month because the market was saturated. Chiro One had a national goal to be the top chiropractic firm so they branded the market which sometimes resulted in lack of enthusiasm for potential customers. This at times made it difficult to interest potential customers. While Chiro One made it possible to work as long as possible to meet your quote, this sometimes required 12 and 15 hour days creating a strain on work/life balance. Many times after you've completed a month's work, you'd come in expecting a certain amount of pay and management would announce that the pay structure has changed which could result in you making less than what you worked for. Overall, I LOVED the experience at Chiro One.

Very money and number hungry. Not the clinic doctors but the higher ups and they just expect us to follow no question ask. I understand it's a business but it's also a health related job. If the patient can't afford the care it's not our fault or responsibility  but the higher ups believed we should have done more than expected so they can collect the money. I would mention that the job get's very repetitive, seeing the same patients over and over. I feel more excited when I see a patient every 2-3 weeks because we can chat about things that happened over the weeks compared to a patient that I just saw 2-3 days ago. Also lack of project planning. Let's say a big change is happening and you ask them a scenario that may/will happen in the future. They won't have an answer because it was never thought of in the first place. And finally, time flexiblity can be difficult cause a new patient can just book an appointment online like minutes prior to the actual appointment. It's like when you called a restaurant to book a reservation 5 minutes before coming in, the restaurant can't seat you right away. Same scenario here too. 

This organization provided me with an impressive opportunity to research, analyze, and conduct surveillance on spinal cord injuries. I began as an ambassador conducting business-to-business sales initiatives, marketing content analysis and oversight, providing essential product collateral and advertising materials to competent sales team. As I quickly moved into research and development as a brand manager, I provided education and health screenings to communities, corporations, organizations and families. I was able to research consumer trends, insights, addressable market behaviors, technologies in chiropractic care to ensure the products and services Chiro One provides meet customer needs. Routine projects included effectively managing marketing budget, forecasting post market trends, and maintaining mobile integration across several brand natives through analysis support and LOB. In this position I upheld the integrity of care and lead initiatives enforcing HIPPA and HITECH compliance with key projects and constant modifications in outdated practices. I received recognition for my leadership skills, as well as for outstanding group performance.

Top Job Titles	Average Salary
Chiropractor 63 salaries reported	$107,508 per year
Patient experience manager 99 salaries reported	$18.25 per hour
Healthcare assistant 35 salaries reported	$18.10 per hour
Clinical director 21 salaries reported	$103,333 per year
Massage therapist 7 salaries reported	$25.21 per hour

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