sales representative

customer success manager

customer specialist

payroll specialist

director of customer success

Chirotouch

I am writing this so people don’t waste their time with Chirotouch this company is one of the worst I have worked for. At first they show you it’s a good company and you believe it for a few days when you start then the training starts and training for them is you sit at a computer and watch videos all day and learn by reading articles not doing and being shown how. Then you have your manager and he just sits in his glass office all day and does nothing he makes him self look busy but he’s always on the phone taking personal calls. If you are not his favorite or his pet like the few he bought from the San Diego he treats you differently for all his favorites he does good things like gives them bonuses and other job opportunities and if you ask about it he tells you that you aren’t a good employee and that you need to work on your current job more. The support you get is bad!!! You can’t ask anyone for help and if you do have to ask in a chat group and they take forever to respond back and when they do they question what you are questioning and criticize you  instead of helping you. The manager had this thing he wanted to make it like Zappos culture but he failed it that very badly he made all these promises to make the office better and he has not done any of that he just sits in his office all day. So I know it’s hard to find a job and they pay well but they expect you to be there slave for that money and when they let you go they give no warnings no heads up just one day they aren’t happy with you they pull you in the office and let you go with no warnings and lie in your face like nothing is wrong till they are ready to let you go. The higher up females are sensitive here and you say anything wrong to them they are automatically are telling you off and question your intelligence. And Clicks are a thing here if you are not part of the managers click then you are marked and set to be let go at some point so stay away from the Chirotouch Las Vegas location sum it up disorganized,favoritism, training sucks!! And not worth the stress the job isn’t too bad it’s the people that make this place horrible.

The 2020 layoffs were 25% of staffing and they've not recovered from the consequences of that decision. Your workload is high, you won't have time for any learning or development and you'll be reminded by the most senior leadership that you're not productive because you're not in office.

You'll be learning how your job works and what you're supposed to do as those scenarios come up because very little is documented and what is documented is possibly out of date. The areas you can earn commissions/bonus are getting reduced notably the new cloud product isn't included.

The executive teams focus feels like they're getting ready to take the company public or otherwise let the folks at WAD sell their stake. Hiring has been difficult because for so long they stuck to the idea of everyone's remote but not permanently and now return to office has been announced it seems as though no one will get to be remote regardless of your role, skills etc it's all about being in the office despite executive team not having been in office and the company hitting new records in revenue whilst CT has been remote. I haven't been in office every day but I was for a period of several weeks and I saw executive level staff on four or five days total, not counting the staff party where a large number of people were in office for the food, the CEO was only in for the staff party not any other date. Perhaps I just didn't see them, but that seems unlikely. Words and actions sometimes align. 

As with nearly all companies you're valuable until you're not, but CT let's you know just that little bit more often. 

I have seen all of many incantations of this company from the start up it once was , with two owners and 7 staff, to the streamlined corporation it is currently.  I have seen ebbs and flows, fire and ice , people coming and people going, the good  the bad the ugly and the pristine , and all i can say is , I am blessed to be here now, during what I see as its second renaissance.  Changes are happening in all aspects and  corners and cubby's throughout the company. From a new location to a new refreshing client / customer centric mindset, to the extremely feedback driven changes in company and employee culture, make no mistake, but for the better, "The times ...  they are a changin"  ....   If you like to re invent and are perpetually looking for ways to improve things around you, this is a great place to be. If you fear or dislike change , you may want to consider earning shillings somewhere else.  

The HR manager or director has never gone to school to become an HR manager this company promotes as long as you fit into their clicks and if you are like by the higher up but the managers lie to you tell you one thing then you find out something else they tell you your salary is confidential but ends up everybody starts at the same level and one of the managers you have to walk on eggshells because he's not friendly unless he's in a good mood kind of a hypocrite because he expects you to be customer service focused and nice but when it comes to the way he treats his employees is bad and he is rude and short tempered if you fit into their clicks you'll do good but for the most part they do not care about their employees like they say they do

This seems like a great place to work. If you can survive their training program. Once hired they start by teaching you to setup and use their product, ChiroTouch Dental Practice software. You do this by sitting at a desk alone, on the call center floor, and logging into thier online training program. They admit it's "brutally boring" and then claim the training program works. It might work for some people, but there a different learning styles and if you can't learn using their program they cut you loose. If you get distracted by conversations around you while are trying to focus on the lessons they cut you loose. 
Another point, the time from interview to job offer & 1st day was short, which is nice, but I turned down interviews and withdrew from positions I'd interviewed for the same day as I interviewed here. .

I have been working in the development organization for 18 months.  The development team follows agile processes and scrum methodology and does an excellent job in adopting agile principles.  Teams work collaboratively, and use their sprint retrospectives to look for opportunities to improve.  The development stack is using current technologies.  The QA team is also adopting continuous testing principles and develops the automation framework and automated regression scripts as part of our Sprints for all stories. With an emphasis on quality and process, current technologies, it’s a very fun and rewarding dev environment to work in.

It's also nice that the office in Las Vegas is a very open and collaborative space.  The Senior Management team is also easy to approach and work with. They are flexible and support their employees.

I’m very happy to be working here.

Integrated practice solutions is a company that acquired multiple softwares and revenue cycle companies and tried to combine them into one. I was part of an acquisition. The raises I was promised didn’t ever come, until 2 years later (and it was barely cost of living increase) The management turnover on the revenue cycle team are about every 3-6 months. They always hire outside, not from within so none of the management understand the issues that are happening and cannot resolve them. Highly recommend not working here. Underpaid, overworked, systems and process changes so quickly that you don’t know what is expected of you. It’s hard to give suggestions for improvement to a manager who doesn’t know what kind of work you are really doing, or even understand how to work within chirotouch. You will also be working with 1 outsourcing company, if not 2. Communication there is horrible as well. Overall worst experience at a job.

ChiroTouch is a growth-minded organization. Approachable leadership team. Good commitment from the executive team and VP of HR specifically to create definitive professional development opportunities, expanded benefits, and an awesome/newly renovated office space.

I would advise management to keep investing in creating opportunity at the individual contributor and management level with your professional development programs. It makes the opportunity at ChiroTouch even more attractive when you know you do more than contribute to ChiroTouch--ChiroTouch contributes to your growth. George, keep pumping your energy into the office--it doesn't go unnoticed how much you care!

Upper Management, HR and Hiring Managers make promises about company culture and growth opportunity they can not deliver on. They over sell and under staff so that is impossible to meet your goals and deadlines, then they lie to clients and encourage you to lie as well just to save face and keep money in their pockets. 
Staff turnover is high for managers and team members. Don't ever expect more then a 2% raise no matter what. The BIG bonus they love to talk about but not give details on is usually only $500-$1000 for the whole year! So if you decide to join- shoot high with your salary cause that is your only chance. 
The sales department is confrontational and toxic. Training is little to non-existent. Unless you really need cash and benefits avoid this company.

So far my experience at Chirotouch has been nothing but positive. If you are driven and engaged in our Mission and Vision you are able to fully dial into your purpose within the company.

The culture is a constant learning environment, great coaching and feedback from the Executive team/Management. Leadership is expected from all employees, we do hold a high standard from all staff levels but that is because we want to be the BEST! For our customers and our staff. Most important the company cares about its employees! Which is huge.

I am excited to continue to grow and see where my career takes me at Chirotouch.

Top Job Titles	Average Salary
Sales representative 31 salaries reported	$57,968 per year
Customer success manager 4 salaries reported	$81,025 per year
Customer specialist 6 salaries reported	$22.00 per hour
Payroll specialist 6 salaries reported	$62,500 per year
Director of customer success 6 salaries reported	$133,221 per year

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