case worker

case manager

regional manager

social worker

staff attorney

Church World Service

I was catfished with the job description. I do maybe 20% of what the description detailed. The company is filled with lots of great personalities and helpful people. But that's about all that's good. The benefits are a joke. If you are not familiar with non-profit, they base your benefits based on your pay grade (well at least this company does). So if you low on the pay scale be prepared to not be covered by anything. They give ample amounts of vacation but if you don't use it, they don't cash out what you've legally earned. Instead, you loose it. Management is always on vacation so its always a last minute dash to get things done because they have zero idea on how to automate or prepare ahead of time. If you're traveling be prepared for LONG days with your coworkers that go way past 8 p.m. Think you're getting overtime if your hourly? Think again, they will ask you to not log on and note it on your time sheet instead of paying you what you've earned. Regardless if you have a heavy workload or deadlines.  If you're looking to grow and learn as much as possible be prepared to sit and wait to hear nothing about it after. They have zero follow through and no incentives to keep up employee morale at all. 

Church world services is a good organization has a good mission however it has poor leadership and poor management. They have so many clienteles that it is running away the actual employees because they’re being overworked and they’re not able to serve the population as well because they’re overworked, you have management there who don’t wanna manage. They pass on duties and Tax employees and expect them to get it done without any assistance and then when employee fails, the manager will be point to give the downfall to the employee rather than take accountability that they could’ve trained the employee better and that’s just one example. If you are working at church world services, you better be mentally strong and be prepared to speak truth and go against the grain.

What is the best part of working at the company?
They are an organization who cares for their clients as well as their employees and it shows and means a lot.

What is the most stressful part about working at the company?
When the resources aren’t readily available for the clients.

What is the work environment and culture like at the company?
Family oriented, diverse and most everyone is willing to help each other.

What is a typical day like for you at the company?
Constant contact with clients, connecting them with needed resources and allowing them the opportunity to become self sufficient while learning to become accustomed to living in the U.S.

I had a wonderful 7 years working for this employer.  I felt like my work meant something and helped many.  On a typical day I would work in a locked secured facility run by the Department of Homeland Security.  I worked with detainees and refugees from other countries in order to provide them with all of their religious and spiritual needs.  This was very satisfying work.  Detainees were very grateful for all I did for them.  I started a detainee library so that they had access to reading materials in their language and faith.  I mainly worked with ICE officers and administrators.

There was no typical work day and expectations were constantly changing and thus, unclear.  I learned so much about the work, the organization, and myself through the challenges I faced.  Management was why I left (people getting promoted to the level of their incompetence) and excellence was not the goal (I guess doing “good enough” for immigrants is enough).  Only encouraged to give positive feedback and a colleague was made my supervisor.  I trained a colleague and was then disciplined for the time it took away from my other work.  The open work space concept saves the organization money but is not conducive to a productive workplace. I loved working with refugees and they will always have my heart.  

Unfortunately, my experience in this role was far from positive and I know a lot of people that feel the same. The management on my team was disorganized, unprofessional, and often created a toxic work environment. We were given heavy workloads with little recognition, and there was constant pressure to prioritize speed over quality when handling client cases. It was frustrating to see how little regard there was for employee well-being or the clients themselves. The only fulfilling part of this job was being able to help clients, but even that was made difficult by poor leadership. My manager was not the nicest to clients.



Poor quality employee life!. Those who rule the office are "witch hunting" employees ALL THE TIME while living a double-moral life.
They treat employees as ANIMALS, and do not care how much an employee can work or if that employee comes with new ideas (most of the time SUPERIOR) to the policies they already have in place.
I wonder in the Refugee Organizations are aware of this situation and know that success of programs in that office is not REAL but numbers!
Run away from CWS as fast as you can!!

The management is absolutely horrendous. The managers have no idea what they are doing. They are wasting time on nonsense and do not know the benefits provided to clients. They are untruthful to their clients. Management does not appreciate employee accomplishments and absolutely do not know what they are doing. Anything they do is to benefit themselves and not the clients. They are out there to criticise, disrespect, and degrade employees and clients. Many clients are often left unsatisfied. Avoid working here at all costs. 

Multicultural envronment but since they are non profit the grants come and go and job stability depends on whether they are renewed or not; opportunities for advancement are almost non existant, however, they have great benefit package such as retirement, pay time off, sick days, and health insurance what keeps workers around because they barely and rarely raise salaries.

CWS is a place where a lot of people find great information and everything is done to help in any way possible. I learned many things about immigration and other resources to help immigrants. Management is now using very unfair practices while downsizing because of grant cuts by the Federal government. The best part of this job was all the people you can help and the hardest part of the job is the lack of appreciation and fairness after many years of service.

Top Job Titles	Average Salary
Case worker 33 salaries reported	$54,499 per year
Case manager 1 salary reported	$58,478 per year
Regional manager 1 salary reported	$81,863 per year
Social worker 9 salaries reported	$54,467 per year
Staff attorney 2 salaries reported	$74,700 per year

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