kitchen supervisor

event coordinator

manager

Cinema Cafe

The pros of this job;
The money is really good. Even on an average day with how many tables you can end up getting, you can make hundreds in just 5-7 hours. On the slower days servers may just make around 100$/150$, which is still nice. Its super easy to get the hang of. Simple menu and the job is really just common sense. At most cinema cafes the staff are all very kind and cool people so its easy to talk to your coworkers. 

The cons of this job; There is no guarantee when you're going to get off of work, and if they're busy they'll easily keep you for 12 hours with minimum to no breaks. My management is nice, but the "Flexible schedules" aspect of Cinema Cafe advertisement is false. If you have family emergencies or need to work certain days of the week, good luck explaining that to management. If they don't like your answer, they'll just take you off the schedule without any word. They also don't care about scheduling and will schedule you as a closer then make you open the day after, so be careful with that. Those who make sections favorite other servers so new people will always get awful movies and risk making no money. If managers are cutting anyone, they will cut the food runners first since servers are cheaper to keep. You can say you want to work part time, but they'll still schedule you as much as they can unless you explicitly say otherwise because there is never a designated off time for each shift (i.e I want to work 3 days a week). Servers are the face of the restaurant yet some how don't get free food.

pretty much you'll be hating your life at work but you can wipe your tears away with all of the tips you make

I have been a server at Cinema Cafe for almost exactly 2 years. Through my experience there, the only thing that kept me working here has been the experiences I share with my coworkers. The management is controlling, egotistical, and refuses to accept any criticism. I have seen many people leave this place, a large majority leaving because of the horrible management. There is clearly favoritism among the managers, some being worse than others. When any manager has had a bad day, the employees are the ones who experience the effects of it. One of the advertisements for the job is a flexible schedule, but I have constantly been talked to about my schedule being an issue. I have been criticized for lying about going to college and not being able to work certain days, I have been put on for 6 days in a row when my availability has always been set as part-time, and I almost never get time off when I request it, even when I put in the request months in advance.  In situations where you do your responsibility to make a request off of work, and even talk to management in person and remind them over and over again that you will be out of town, they often still schedule you and then call it your responsibility to find someone to cover for you, and when you cannot get someone to cover, the managers will blame and punish you for it. 

I have seen plenty of moments that make the managers very likable, but they come few and far between, and the bad far outweighs the good. I highly recommend you look elsewhere for a job.

A typical day to work at cinema cafe when you come in get a manager so you can clock in, go in the kitchen see what movies you have and wait and begin to introduce yourself to the customers take orders, serve customers on what they ordered. Continue to serve customers as much as they need it throughout the movie. towards the end of the movie send out the bill and wait for them to pay. Pick up the cash/credit cards and return change if there's any. Throughout the movie you can take any trash that's in front of them if they're done, if not ask them if they need a to-go box. Once the leave you clean up your theater to get ready for the next movie throughout the day/night. At the end of your shift you have to gather all the money you have made that day and cash in the money you owe to the theater and the rest is yours as tips. After that you have to clean what's assigned to you such as sweeping the hall, the register counters, stock the bar etc. after all that is done you can clock out and go home. I've learned a lot working here but i want to go back, i plan on going back because it was truly a fun environment to work in. Management and co workers were a good vibe to be around a lot of interesting people and vibes. The hardest part of the job maybe the rushes on occasions there may be a lot of people coming at once but the most enjoyable part of the job is being there meeting new people, and seeing new movies never seen, the food and experience overall.

Either you're so busy that you're overwhelmed or it's so slow that you get sent home 10 minutes into your shift. There's no set end of shift so it's almost impossible to plan anything else the day you're scheduled. You can work anywhere from 5 minutes to 7 hours on a single shift with no break because it's a mystery as to when they'll tell you to go home. Management doesn't care anything about your personal life and gets upset if you call out for a shift despite doing everything you can to get someone to cover it (even if it's one of those days when you're only there for 10 minutes). They also don't like it when you tell them you got a second job so that they can schedule you accordingly and will, as a result, schedule you less and less until there's no point in working there. The only upside was the people you work with, most of whom were a lot of fun to be around.

Serving at cinema cafe brings in good money, but the management at the Edinburg  location is awful. The  General manager is the worst, as he has no prerequisites for managing a company. There is little understanding of problems employees face. On top of that, the General Manager views sick days or vacation time as a personal insult. Other than the GM, the rest of the managers are nice but show little understanding and can be uncooperative . Schedule is not at all flexible. You will likely be scheduled after requesting off, and you will then be told “it is still your responsibility”. Managers pick favorites, and the way they deal with issues reminds me of a high school drama tv show. 10/10 employees have an issue with the management. You also will not know when you are leaving. The crewleaders are the only people who actually know how to run the place, and the managers regularly steamroll them and do whatever they see fit, often resulting in issues.

Not worth the wage  
Raised my starting pay before my first pay check after evaluation 
Management friendly, but strict and sometimes not understanding especially during the pandemic when the whole kitchen caught COVID and got yelled at for getting sick and not allowed to stay home 
This is not like a restaurant where a busser gets tipped out. The dishwasher comes out to the theaters and takes all of the dishes and the servers get all the trash and help you collect dishes. They do not tip you out for helping at all because of the business being considered entertainment not restaurant. Tips only go to servers and food runners who also buss. Dishwashers have to stop what they are doing no matter how busy and pile more on top with no compensation 

a typical day at work is either super busy with little to no breaks or so slow that its boring. I have learned more about how to manage/lead people at this company/job in 2 years than I have in 10 years of food service. The management is both good and bad; either they are willing to listen and follow up to fix things or they pretend to listen and never fix the problems. Workplace culture is either fun, happy, and team oriented; or its miserable, angry, and upsetting. The hardest parts of the job are consistently training new employees on how to do basic common sense tasks and reminding the long-term employees of the same basic common sense tasks daily. the most enjoyable part of the job is the pay/hours. If you work hard you definitely get rewarded for it.

You work at cinema and have no clue what time you will get off. The managers make it extremely hard when requesting days off. You could have a family emergency but if you leave you might get fired. They don’t let you have holidays off, if it is spring break for the designated school district you also aren’t allowed to take off. If you call out 2-3 times while working there you will get fired. Working there the staff is nice but management is awful. You would never want to work there, unless it’s a last resort. The best thing about working there was the position I held I got free food, but every position does not offer free food.

It was a very toxic & stressful environment for the people I worked with & the fact that we were always understaffed. However, if you're able to push through the rush & the judgment from your peers, you can make a decent amount of money. For my cinema cafe, there were only about 2-3 waitresses working 3 theatre at once that could house about 50-100 people each. It gets hectic fast, but the fact that we are short staffed led to, of course, more tips, so I'd be coming home with around $200 a day, but that was just my location. 

the main manager doesn't take people's personal lives into consideration and coworkers will talk behind your back like it's nothing. food runners typically wait too long to send out food and the servers suffer the consequences as well as the overall staff being difficult to work with. The cooks are the highlight of the job.

Top Job Titles	Average Salary
Kitchen supervisor 12 salaries reported	$43,000 per year
Event coordinator 12 salaries reported	$18.00 per hour
Manager 2 salaries reported	$16.50 per hour

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