board certified behavior analyst

personal assistant

head of security

digital marketer

customer service representative

Circle City ABA Therapy

Blatant favoritism & hypocrisy from COD - if you’re not a “favorite” you can expect hostility and passive aggressive communication. There are frequent, random policy changes, none of which seem to address the actual issues we have there and it’s hard to get clarification.
No lunch breaks, which seems typical in an ABA clinic, however, there is NO support from COD or BCBAs in getting a bathroom break or a breather. Apparently teaming up to help each other out warrants a write-up! 
The attendance policy is constantly changing and never reasonable. They ask for oddly specific doctor’s notes and of course they’re still subject to be denied! 
Schedules, while we know they are subject to change day to day (or even during the day, multiple times), are extremely inconsistent. RBTs will be taken off their usual client & out on another, even when their usual client is present for services. This is stressful for RBTs in planning for sessions and hard on the kids who struggle with change.  Some RBTs are even “trained” to do CODs job and will be taken off a client to sit up front when COD leaves early (often). 
COD is clearly under a great deal of stress and not receiving proper support, but it seems to be taken out on the RBTs. Random information from upper management is shared with us in passing and passive aggressive or just outright negative comments about other employees are made FREQUENTLY. 
A positive - our BCBAs are incredible. We don’t struggle to meet supervision requirements and client programs/BIPs are updated very frequently and they spend a ton of time on the floor with their kids. They really truly care about providing quality therapy. 


Seeing as I’ve been here almost two years and haven’t even considered leaving, it truly is such a great place to work. My days are basically the same every day, as we have a regular client schedule. This does change sometimes due to call offs, and some people don’t like that aspect. That’s just part of the job though. Our staff is supportive and accommodating when needed! I have learned how to excel in my position through feedback from supervisors and other RBTs. Management has never been better! They are understanding that life happens and sometimes you can’t be your best self. The staff treats management with just as much respect as they treat us, and that is a lot. There have been issues of gossip in the past, but with some filtering of old staff, we have resolved those problems. The environment is now genuinely so uplifting, and I go into work excited to see my coworkers and my kids. The hardest part of the job has nothing to do with Circle City ABA. Being an RBT is a hard job, but being an RBT at Circle City ABA is, I imagine, immensely nicer than elsewhere. I truly love my job and workplace. I highly recommend working here :)

I felt like in training, I was called in during the week for 8 hours even though I only had to watch videos. The schedule we were given was way off from what we were doing in real life. Management is confusing. My supervisor told me that I was behind on my videos when in reality I finished way ahead compared to people I was working with. There was such a large emphasis on finishing videos that I felt was unnecessary and did not help me one bit when it came to preparing for the exam. Coworkers were okay for the most part but most people seemed stressed out due to the kids they were working with. The advice I got when dealing with clients was so confusing and I was told that I would do my comp exam on Tuesday but guess what? I didn't get to do it until FRIDAY. Once I had done that I went back home and I got a severe sinus infection/illness and that was the last straw for me. They don't even give you lunch breaks and bathroom breaks are abysmal. I decided to save myself the drama and headache and left as soon as I could. The field of ABA doesn't seem that great in the grand scheme of things due to RBTs being pushed to a whole nother level. 

I started at Circle City ABA as a trainee RBT and really enjoyed the kids, the training process, and my fellow RBTs. Unfortunately, the work environment quickly turned toxic after certification.

The Center Director often communicates through group messages with threats of write-ups—even after hours—and fosters a culture of fear rather than support. Scheduling was inconsistent, and I spent many unpaid hours waiting around due to poor communication. In just a couple months, I saw nearly a dozen RBTs leave.

When I gave proper notice to resign, my employment was abruptly ended without warning. I wasn’t told it was my last day until after my shift and didn’t get to say goodbye to my clients, coworkers, or families.

There are good people here, but they’re being driven away by poor management. I hope the leadership changes for the sake of the staff and clients alike.

I’ve decided to leave this review after having the urge to leave a negative review for the longest time. I wanted to give the benefit of doubt, and glad I waited. Working at Circle City was a roller coaster a lot of us thought would never end. I began looking for other companies, the only thing that kept me was my clients family told me they would fight for me to stay on their kid. It made me feel so valuable to know I made such an impact on an entire family. I don’t know if that’s what they did, but upper management has made things so wonderful. The new clinicians, the RCD and most importantly the new directors. I don’t know who pulled the stick out of their butts, but i’m happy they did. They have been supportive, consistent, and overall amazing. I recently turned down a position because of how great it’s been. The only thing that can get me to leave is a company that pays rbts salary!! I sincerely care about my coworkers, clients, and managers. FINALLY! 

What is the best part of working at the company?
Your RBT coworkers and the kids

What is the most stressful part about working at the company?
Management is not helpful at all, the workers or the kids aren’t prioritized. No support for RBTs from management, lack of communication and organization. No help when RBTs have problems that have occurred from higher ups no one takes responsibility or willing to help when you are in a situation. No one backs you up or supports you 

What is the work environment and culture like at the company?
Your RBT coworkers is what made the environment. Management and higher ups are unprofessional, come into the office without greeting RBTs or showing any appreciation. You’re overworked and no support from the company just from your coworkers who help each other. There’s only one BCBA who actually cares about the client and the RBT and always supportive. BCBA gives instructions that aren’t ethical for practice or ethical for some clients dignity 

What is a typical day like for you at the company?
No day is ever the same, some days are good but management is the issue

Overall the upper management is what made this job unpleasant. The center manager was great, she cared about the kids, had good relationships with clients and their families and listened to staff. Once she left it got pretty rough. The higher ups started micromanaging everything. They care more about money and control than they do about the clients and staff. They wrote a bunch of people up after looking through someone’s personal GroupMe messages and finding a group chat where staff had been venting about work. (Everyone in the group was written up even if they never said anything) Seemed like a “power move”  to show people who’s boss. 
Kids were doubled up for weeks which resulted in significantly lower quality therapy. The kids deserve better.
They also offered gift cards for reviews so I wouldn’t fully trust the positive ones. 


What is the best part of working at the company?
 
The RBT’s make the environment worth coming every day, and the children of course.

What is the most stressful part about working at the company?

They pull policies out of the air and never show you in black and white. They will not let you contact HR or corporate. Management is inconsistent and throw each other under the bus. Hours changed daily.

What is the work environment and culture like at the company?

The RBT’s became like family we had to show each other appreciation because leadership won’t. Clean.

What is a typical day like for you at the company? You will never know schedule changes will happen and not be notified. They will change your hours out the blue. They also will have you with a kid all day I mean you can have the same kid the entire 6/7 hours you’re at work. They will give you a client you have never had before and the BCBA will not even go over their program with you. Speaking of the BCBA they do not know who to run programs and is not supportive.

Working at circle city is similar to other ABA companies. You work with clients with various special needs and challenges. At the start it was a supportive and collaborative Clinical Team. 2025 started to slowly change and resemble corporate backed companies lacking attention to quality care given. Operations department is an extension of corporate and the clinic would be better with a receptionist. The pay for the  RBT is among the highest starting. They receive infrequent training, as there is no training department. 
The BCBA role offers 2 WFH days a week and flexibility highly dependent on the team helping one another. The Director and clinicians with big hearts were the saving grace. I’m hoping they revamp the operations department and return to what set them apart.

What is the best part of working at the company?
I love the opportunities for learning and professional growth; the company invests in employees’ development.

What is the most stressful part about working at the company?
The most stressful part can be managing tight deadlines, though it’s also an opportunity to improve time management and prioritization skills.

What is the work environment and culture like at the company?
The work environment is clean, collaborative, and respectful, with a culture that encourages problem-solving and teamwork.

What is a typical day like for you at the company?
A typical day involves working 1:1 with clients, following their individualized plans, and supporting learning in structured activities as well as natural environments. Each day is hands-on, engaging, and focused on helping clients grow and succeed.

Top Job Titles	Average Salary
Board certified behavior analyst 1 salary reported	$90,000 per year
Personal assistant 1 salary reported	$30.00 per hour
Head of security 1 salary reported	$30.00 per hour
Digital marketer 1 salary reported	$57,500 per year
Customer service representative 1 salary reported	$30.00 per hour

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