sales representative

account manager

account executive

driver

specialist

Circle Logistics Inc

Run for the hills. TERRIBLE PLACE TO WORK. If you’re applying for carrier sales rep, just look somewhere else. The job itself is very simple. It’s the management (and I use that term loosely) that makes this job insufferable. ALWAYS coming up with ridiculous new standards that make this easy job so much harder than it needs to be. Having a busy day where you can’t make all your calls or books? Don’t worry, they’ll reduce the amount of incoming calls you get, reducing your chances of hitting your numbers. And then when you don’t hit your numbers, they’ll act like it’s all your fault. They’ll give ANYONE a management position if you’re close with the higher ups. The office needs maybe 1 or two managers but there are like 20 and you have to go through so many unnecessary hoops just to get things done. I can’t stress enough how entitled these account managers and pod leaders act when they are literally just middlemen to ANOTHER manager. Terrible system to work in and terrible leadership. No one in charge knows what they’re doing. I’m currently at a competing logistics company and it makes SO MUCH more sense here than over complicated Circle Logistics. I see why Circle is such a revolving door for employees.

My suggestion to management:

1.Eliminate the pod leaders. We don’t need them. Account managers should be doing the pod leaders job.

2. Stop punishing people in the call system, you’re literally not giving everyone a fair chance to earn money. There were days where my phone didn’t ring AT ALL. And it’s because the day prior I was busy and couldn’t hit my goals. It’s almost criminal to take away your employees opportunities like that.

3. Stop changing the workflow. For instance, gchat was awesome and so simple, then we switched to Slack and it’s so much more complicated. Just an example of an unnecessary change to try and keep up with everyone else. Stop it.

Circle has hands down been a great place to be at in my short time there.  The culture is young but that is not a bad thing at all.  There is a great mix of people there from all types of backgrounds, despite what may have recently been said about minorities working there, as I am a minority and a female at that.  I have been treated with respect from all my managers and peers who want to see me succeed.  In my 10 years in the biz, I have never felt more comfortable than I do with Circle.  Like any other place of employment if you do not do your job, come in late constantly, and show no passion for what you do, you will get cut loose.  No sense in wasting their time and yours.  Logistics may not be everyone's cup of tea and that is ok.  It's sad that some have had unfortunate experiences, but I believe you reap what you sow.  If you are negative all the way around then that is what you will experience.  Your career is what you make of it.  If you want to be mediocre than that is what you will get out of your experience.  As I have stated, Circle has been great to be at.  My team has opened me with welcome arms.  It's sad that some want to make issues out of race and it clearly is just about doing your job and being efficient at what you do.   As for the pay, I cannot complain.  You are paid according to your experience, if you feel that you deserved more then its something that could have NEGOTIATED when offered the job.  Know your worth.

If you are a person who does not believe in or need a work life balance. If you are willing to sacrifice personal relationships, drop everything at a moment's notice and slog endlessly for years just to earn a decent wage, then this is a company for you. If not, then you should not work here. You will be held to a standard by which nothing you do will ever be good enough and constantly be told you are failing. They believe both in "No fail service" (you'll be reminded of this every hour) and a "take everything" approach to freight. That means there is a never ending workload that seems simply impossible to overcome. Your particular manager's mood will depend on the direction of the wind and if they have taken their allocated dosage of the correct medication. If they arrive to work...overmedicated...you are in for a day of frequent antagonism and a boss who seems to be looking for a fight. This company has a toxic environment and do not expect to be reimbursed for your stress. If you had plans on Saturday, better check with the manager at 5pm on a Friday to make sure they don't want to haul you in on short notice.

Circle Logistics Inc. is my first employer in the logistics field. I have been given every opportunity to learn all about this industry and vastly improve my skills. I received my first promotion in less than 6 months and a sizable raise came with it. I'm on a trajectory that will keep me advancing and earning more. I'm no longer subsisting, but thriving.

The dress code is professional, but very relaxed. The environment is very busy, but we have fun, and relieve stress by joking around with one another, and cracking open a tasty beverage at the end of the day.

The growth of this company is tremendous. It is leaving small vacuums in management, but the leaders among us step up to fill in and there's always a qualified person primed and ready for promotion to roles vacated by those promoted before them. The VP in charge of the Chicago office is innovative, inspiring, brilliant, and supportive. He works too hard, and insists on promoting from within, so if you have the will and ability, you can expect to be noticed and climb here.

There are a lot of unspoken requirements, rules, and expectations, especially in management positions!  The environment is really open and the people are pretty cool. Management is not good and very poorly structured, No back end support, No pay Transparency, and the owners are really dependent on 1 key player in the company so, if you dont know how to make friends...then your out of the mix!Great place to excel, be creative, and grow, and if your looking for any promotions they will promote you to a new title, but expecting to get paid for the hard work you do, not so much! If you can get the 9-5 hourly positions, those positions are good and typical 9-5 stuff straight forward around $13hr. And the employee benefits are growing. But once you get to salary and upper management, its a different ball game and new world. Youll learn alot about what takes place and behind the lines of the running of the company, Theres no turning back!

What is the best part of working at the company?
When we are actually working it can get chaotic and it is a fun chaos that is problem solving and getting things together and figured out. 

What is the most stressful part about working at the company?
Their training practices are terrible.

What is the work environment and culture like at the company?
Office environment and an overall feeling of belonging as it's spread throughout several countries with various people from different ethnic backgrounds

What is a typical day like for you at the company?
Coming in and getting your bearings. Figuring out which loads take precedent as far as which needs to be delivering then or if they're just being tracked. Assuring drivers are running on time and uploading paperwork in the system while alerting yards/plants of any discrepancies.

Completely unrealistic expectations of production in an overly saturated sales environment. ZERO leadership qualities amongst the chain of command, at least in the Ft. Wayne office. High turnover rate. “Account Arbitration” practices make it difficult to form meaningful relationships with customers; many customer complaints about this subject! Everybody is a “manager.” Very difficult to develop good accounts due to saturated sales environment. Training/onboarding was lackluster at best. In my opinion and experience, NOT a company worth signing a non-compete for. **Disclaimer** the aforementioned was a synopsis of mine and other’s experience(s) and is NOT an attempt to persuade, dissuade, discredit, besmirch or otherwise have a negative impact on one’s decision to or not to accept a role at the company or to disparage the company and should NEVER be interpreted as such. 

The interoffice politics were unbearable. If you're not one of the owners' favorites or the in-group, you will not have a pleasant time. 

In the sales department, I was instructed to lie to drivers about the pay we could offer to try and get the best deal.

In track and trace, management would frequently change practices and policies with no warning and inconsistent communication - different members of the same team would complete tasks in different (incompatible, inconsistent) ways because everyone received new information at different times.

My direct managers were excellent, but they could only do so much to help the team when the management above them was calling the shots (and often distracted with interpersonal drama).

This is one of the worst jobs I ever had. They will move you departments whether you want to or not. Meaning all the work you did in one department or all the connections you built with clients were for nothing. They do not care about your well being. Most of the management here should not be fit to manage. Most departments makes everything you do a competition against your other pod members. And they really do not care about the quality of your work, they only care about numbers. So if your work is amazing but you don't have high numbers and someone else has the high numbers but has low quality. They get praised and will always come before you.
They talk the talk in the interview process, but when it comes down to it it's just one big joke.

Being very honest this company is hit or miss. I got lucky and was recruited by the CEO and put on a team with 2 great coworkers. They also gave me a customer right off the bat, which was awesome. Very thankful for that. The company onboard training was not very organized, luckily I am a quick learner and already had experience in the industry. Commission plan is fair but could be a little better. If you work hard you can make decent compensation. Benefits doesn't have 401k match which is disappointing. All in all, I got lucky being put on the team that I got and I could definitely see how others have lesser experiences with this company. Good luck. 

Top Job Titles	Average Salary
Sales representative 5 salaries reported	$39,650 per year
Account manager 4 salaries reported	$50,500 per year
Account executive 4 salaries reported	$58,125 per year
Driver 1 salary reported	$42.50 per hour
Specialist 3 salaries reported	$16.28 per hour

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