car wash attendant

maintenance technician

customer service representative

office manager

site manager

Clean Freak Car Wash

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Before you read the review below, please be aware that it has been a few years since I worked for them. They may have improved since my time with them. If you have any questions or concerns, then please discuss it with them before letting any review (positive, neutral or negative) persuade your opinion or decisions regarding their employment. I give long reviews specifically to help past employers improve, not to tarnish their reputation. Not every job is suitable for every worker and vice versa; but all companies should be open to improvement suggestions, just like all workers should be open to constructive criticism.

Pros:
1) Different scenery each day.
2) Will fill up your tank if you need gas.
3) Will buy your lunch once in a while.
4) Your check comes out right every time.
5) GPS Tracking Clock-In System is easy to use.
6) Friendly management & staff.
7) Have most weekends and holidays off.
8) When you have a clock in issue, management corrects it quickly.
9) Some clients will give you cookies, gift cards, thank you notes and/or let you fill your water bottle up with filtered water.

Cons:
1) High Turn Over. 
2) Poor Training (Training needs to be done by management only to avoid miscommunication and increase standard accuracy.)
3) Sometimes, management takes on after hour jobs or weekend jobs and guilts you into working them.
4) You use your own car and pack the cleaning supplies in your trunk. (Management should get workers to schedule which days they will use their own vehicle so one worker does not get stuck using theirs all week, which will also reduce resentment and increase a positive atmosphere.)
5) You must have a decent smartphone to be able to clock in or out because the Clock-In System does not work due to cell tower location or interference. Your smartphone MUST also have a working GPS to drive to and from clients.
6) Some clients will purposefully make your cleaning job harder (eg. by putting tape on the inside of closet doors, watches behind toilets, grapes under vanities etc.) which makes you take longer and run behind to other jobs. Management chooses to keep them as a client anyways.
7) IF you have enough time to eat, you'll have to eat in your or the other worker's car. Hydration and Hand sanitizer is a MUST!
8) They give a 30 day "training" period and then let you go via email.
9) Lack of equipment or in need of better equipment. (Cleaning would go faster with more equipment. eg. identical equipment for each worker, even if multiple workers are at the same house. Could also use a good supply of Magic Erasers to really clean those baseboards, cabinets, walls and doors efficiently. A simple cleaning solution and microfiber cloth just doesn't cut it.)
10) There is no real office. You meet and gather supplies from a storage unit.

The actual job was pretty decent. My manager made sure to give me the hours I wanted, and he was almost always looking out for his employees, both mentally and physically. However, there's quite a lot to this job, and it can be potentially dangerous if you're not careful. You're responsible for guiding customers into the car wash tunnel, and if you do it incorrectly, you can potentially damage the equipment and/or the customer's vehicle. There's a lot you have to learn and remember, which was difficult for me at first. You're also responsible for keeping the entire property clean, including the outside. If you're not in the tunnel, you're almost always in the office/equipment room/outside cleaning something, unless there's harsh weather. If you do something wrong, you could very possibly get your hours reduced, and/or get fired on the spot, which is what happened to me. Apparently, I was loading some of the larger vehicles into the wash incorrectly, which led to a few incidents. When my manager talked to me about it, he didn't even fully explain how I could fix my mistakes, he simply told me that what I was doing was wrong, and told me that I was fired right then and there. If you're like me and have a lot of stress/anxiety, this job may not be for you.

Manipulative management and can’t even get training done for the new workers on time which holds them back from there promotions. Not to mention they can never be reached when something is going wrong and I’ve personally had times when I needed to leave for medical purposes and they wouldn’t respond till after the end of the night. And good luck using any kind of days off the management will probably be the ones preventing it because they will take as much as they possibly can and you’ll also have to find someone that isn’t already busy working or on “sick” days to take your shift the management will not help you 100 percent of the time. I was the supervisor and i wasn’t allowed to do my job because the manager didn’t want to hear any issues from his friend.

A typical day at work- making sales, running the cash register, maintenance facility and filling out incident reports or guiding cars into the tunnel before wash.

What I learned- a whole lot about customer service and approaching people, the way a business is suppose to be ran and how appearance reflects a personality as well as company.

Management- very good and always consistent with attending customers as well as employees and functions of facility.

My ex co-workers were absolutely positive and energetic about the job and being team oriented.

The hardest part of the job- cleaning the debris out of the sewage tunnel once a month.

The most enjoyable part of the job- helping the customers and knowing they were satisfied.

I've been working for Clean Freak Car Wash for 5 years now, and it has been the most satisfying work I've ever done. Advancements are easy to achieve and its at your own pace! Car washing is such a unique experience, plus my wo-workers are like minded individuals. I could call up anyone of them and talk about my day without any hesitation. I plan to stay with this company for more years to come. I am always learning something new everyday I am working here. Whether that be something specifically for the car wash or knowledge I can take with me anywhere. This is an ever changing environment which always keeps me on my toes and overall makes me a better learning manager. 

Cleanfreak is the best company I’ve had the opportunity to work for. They care about employee development and management is awesome! They offer great benefits and on job training to eventually move you up to a management or supervisor position. If you put in the effort, management will notice it. The culture that cleanfreak is built on is amazing and I love the team I work with. Basic job duties are easy to understand and not stressful but also fast paced. A basic day consist of loading cars and helping customers pay for their washes. Cleanfreak also gives Their employees opportunity to make commission when employees sell an unlimited car wash plan. Overall, this company cares about its employees and management sees the hard work employees put in and will reward them for it.

A day at work starts between 5:30am and 6:00am to be ready to serve customers in a clean and safe environment by 7:00am. During the shift you could find yourself guiding vehicles on to the wash conveyor for an hour or making sure that the lot is clean, vacuums have good suction, towels are stocked and helping customers with any needs they may have. The first shift usually ends around 1:30 when the next shift arrives. A closing shift is more of the same until closing time when everything gets a deep clean and prepare for the next day, usually clocking out between 9:00pm and 9:30pm

Lax atmosphere, but professional in front of customers. Definitely want you to be working hard, even when it gets hot. Enough is never enough.

Management has a can-do attitude, always pulling their weight somehow, fun atmosphere with company outings sometimes. They let you go and get a snack in the middle of the day at QT across the way, but don't exactly have set times for lunch.

Scheduling is a nightmare. I've been scheduled closing opening closing shifts. And closing opening shifts when our closing duties would keep us till 11:00 some days. Closing shifts vary depending on the day. They do police you on keeping it under 40 hours though. 

Job is overall ok to work at. Always firing and hiring new staff that they don't see fit the company. Always nagging about reaching sales goals and very pressuring to reach unreasonable goals. The weather is and how busy the day is, is a huge determinate for your pay check. If it is slow or raining, be prepared to clock out early and go home. Overtime is off the table because they do not believe in that, so don't ask. The are watching those 24/7 like Hawks and will let you know what you are doing wrong. So a good and bad thing. Eat before starting because only 3 people max per shift and if one leaves, breaks are not a thing. Best thing about the job is doing prep and pulling in cars because it is just you in the tunnel.

Our top 3 expectations is great customer service, property cleanliness, and working equipment. We strive  to make our customers lives a little easier everyday. While on shift we man the xpt to help customers choose the perfect wash and offer affordable memberships, we safely and efficiently help guide you on the conveyor then give you 3 key instructions so you have a safe experience, and we make sure we keep towels stocked, vacuums unclogged and clean the lot. All our employees are friendly and welcoming. While working for the company I have learned invaluable skills in a great learning environment. We love to promote from with in the company. 

Top Job Titles	Average Salary
Car wash attendant 95 salaries reported	$16.39 per hour
Maintenance technician 2 salaries reported	$27.00 per hour
Customer service representative 1 salary reported	$14.25 per hour
Office manager 5 salaries reported	$3,610 per month
Site manager 3 salaries reported	$17.50 per hour

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