custodian

cleaner

account manager

grounds manager

environmental services manager

Clean-Tech Company

Overview:
Phone interview  - scheduled interview 3x times and each time, waited 30 minutes with no response. Finally had interview on a Sunday. Red flag

When hired, wanted me to come in prior to my start date to do all my paper work and meet with key managers. So came in day before Thanksgiving; scheduled for 8 hours; issue was office closed at 2. Did not meet with all managers; never did. Red Flag

Training was to be for 4 weeks with person I was replacing; needless to say, person was very bitter about this and I did not get any training. In fact, person asked supervisors to make up issues about me; person did tell VP that I was not very good. (this was the first week).
In addition my direct report was going to come in 3 times during week to assist with my on boarding. Came first day, no call no show the other 2 days. Red Flag

Start of 2nd week, get called to come to office; told that they were not sure if I was right person for job.At this point, I had been working 5 days and still had not seen all of the account.  Red Flag

Was told I would get phone and computer when I started; did not get until my 4th week

One thing that was different was the salary; I would get base amount and then after 3 months get the rest.  I asked about this and they said that they did with all managers; I asked would I be evaluated at 30 and 60 days to make sure I was on track to get full pay after 90 days. My direct report said yes; it never happened

My direct report went on vacation during my second week of training; at this point I had still not met with client (who I met briefly when I interview). Red Flag

Finally, the week of Christmas, I took over; I had not been trained on payroll, ordering supplies or equipment ,the report to the client or what the standards were for the account.

During the next 4 weeks I found out that the account had gone through 6 managers in 3 years; that the one manager who was there during the summer of '18 had paid staff to come to work in uniform (I spoke to 3 staff members who were paid), and always left work early .This person is still with the company.  Red Flag

During my time I spoke to the client 3 times by phone; during one call I was told that the account was in very bad shape and that no one complained any more because things never got better.  I told my direct report about this and how do we correct it and they said that it was not an issue because to get rid of the company would be worse for the account getting use to some one else. Red flag

My direct report set up phone meetings with myself and AM supervisor 2x/week to go over first shift issues. Had first meeting but next 3, direct report was no call no show. 

All communication with client was with upper management, none ever with myself

During this time, 30% of staff turned over

An email was sent to the client from the VP letting then know that from upper management key bench marks were in place; it was the account management team that had issues.  This was sent to me by mistake.  I let my direct report know that I got it and was told it should be no surprise to me.  He and I had NEVER talked about this.

This was during the last week I was there; I told one of the supervisors I would not make it to February; I did not.

Above I mention that they had gone through 6 managers in 3 years and yet they let me go after 5 weeks. RED Flag 

The company will say that the client had issues with me not checking behind the supervisor's work(1 time) and that I was not at an elevator that was broken when I spoke to them.(1 time)  
Given I never had the chance to meet with client to review what their standards were, these reasons ring hollow.

The staff that I worked with were great as were the supervisors;  
they deserve better

This workplace lacks basic standards and organization, which makes it difficult to produce consistent or quality work. The issue is not that employees need step-by-step instruction, but that there are no clear expectations, rules, or inspections in place.

Cleaning is a major example. Floors are often cleaned using only bleach and water, and work is rarely inspected, resulting in spaces that are never properly cleaned or maintained. Appropriate products and systems are not consistently provided or enforced.

There is little to no training, not because the work is complex, but because management does not establish or communicate standards. Employees are left to do things however they want, which leads to uneven workloads and poor results.

Call-offs are another ongoing problem. There are no clear rules, and some employees call off multiple times a week with no accountability, while others are repeatedly expected to cover. Favoritism is evident, with certain employees avoiding tasks entirely.

Pay and scheduling issues also occur. Promised pay changes have been delayed due to paperwork not being turned in, checks have occasionally been late, and hours can be reduced, especially toward the end of the year to meet budget goals.

Overall, management lacks structure and accountability and frequently places blame on employees instead of addressing the root problems. The high turnover rate reflects these ongoing issues.

I worked for them for about 9 months. Not enough hours for me to live on, not even 40 hours (on avg. 35 a week). They may have other opportunities with 40 or more than that. The job and location I worked at did not give me that. I cleaned restrooms. Tough and sometimes dirty work periodically, but I am sure there are much harder and dirtier jobs. Didn't really enjoy it, but this is not a passion job or career for me. It is steady work, does pay the best. I thought it was below living wage standards in my opinion. Cleaning just restrooms was not fun for me. The only time the company bought food for the staff was like Christmas and Thanksgiving. No lunch or dinner or snacks. Not too many benefits for working for this company. I also did not get to have a break, had to work full shift without breaks.

Where I work, we lack cleaning products, we switched over to a refillable wall unit and about 80% of the time we never receive any refill jugs. We end up having to use household cleaning products which is not appropriate especially with a industrial environment you should absolutely make sire to provide industrial grade cleaner.  I also think we should be getting paid more depending on the area we go to, at my location the buildings get incredibly dirty because it's at a coal mine. We also need better tools for the job; it would be nice to have better shelving and small portable carts to clean chemical or cleaner instead of trying to juggle it around in your hands. The nice part is my supervisor they are very kind and understanding they make sure everyone is pleased with their locations and help us out on the job which earns my respect not only as a supervisor, but as a leader. 

What is the best part of working at the company?
Being able to provide adequate duties for the places I performed work on their floors. I loved to work with my co- workers as well take instructions from my supervisor.

What is the most stressful part about working at the company?
Not knowing what time I was going to work or what location I was going to work at and having to wait at the job site for my supervisor so he could tell me and other employees what our work duties were going to be for the evening. 

What is the work environment and culture like at the company?
Discriminative to the point that if you don’t speak Spanish you are going to be treated with respect 

What is a typical day like for you at the company?
Waiting around to be told what to do next after you completed an assignment

I worked for cleantech as a general cleaner during the evening. When hired I was informed I’d work for 5 hours 6pm-11pm however that was false information the shift can last for about 3-4hrs. The manager is friendly however she does micromanage and also makes everyone work each floor (15 to be exact)   and if you’re lucky she will allow 1 break for 10-15 minutes. Employees work as a team which is annoying for most some workers that may prefer to have there own designated floor. There’s also bit of a turn over new workers come working 1 or 3 shifts and quit either due to the amount of work needed to be completed and the low pay. I’d consider this job to be useful as second income and not main income sense the pay is very low.

When I first started, I loved the atmosphere and the portrayal of the company. Unfortunately I shortly noticed how under appreciated we as workers were. Advancement was quick, and the sense of having a purpose and meaning to the company was there again, but again not long after, was diminished. The management staff doesn't treat their workers with dignity or respect, the workers are talked down to and reminded how low they are on the totem pole. You are overworked, and the pay does not reflect the amount of hours or work that is put in. The only saving grace is the actual coworkers you have. But they need to change how they treat people and how they do things before they lose their contract. 

Clean tech, WFF, or HES facilities. They fall under the same ownership. Most horrible cleaning contractor I’ve ever worked for. They struggle like many others struggle with turnover. The problem with companies that are out of state like this is that you don’t get much management support on a regional or National level. You’ve got somebody from 1000 miles away making decisions that totally affect you, and they haven’t been put in your shoes to know how it would affect you. Clean tech is barely hanging onto the contract of Grand Rapids community college. I’m not sure how they even put up with them.  But, if you ever want longevity at a job, this is not the one to go for. Stay far away and stay with somebody who’s a little more local. 

What is the best part of working at the company?
Working independently on my own and the the times of the job at the time was good. 

What is the most stressful part about working at the company?
Not enough money . Would have stayed working for the company but never received a raise for the ten years that I worked for them.

What is the work environment and culture like at the company?
Was very good because I cleaned a dentist office at the time and a car place

What is a typical day like for you at the company?
Busy  even though it was only six hours a week

What is the best part of working at the company?
There are no best parts of working with this company.

What is the most stressful part about working at the company?
The company invest in bodies and not there team.

What is the work environment and culture like at the company?
The work environment is okay until you have a power control Supervisor interested in dominating instead of training there staff.

What is a typical day like for you at the company?
Most days are stress free until Upper management gets involved in your day to day operation.

Top Job Titles	Average Salary
Custodian 1 salary reported	$67,500 per year
Cleaner 1 salary reported	$10.50 per hour
Account manager 8 salaries reported	$66,063 per year
Grounds manager 6 salaries reported	$84,167 per year
Environmental services manager 1 salary reported	$66,250 per year

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