customer service representative

area manager

accounts receivable clerk

territory manager

environmental specialist

Cleaning-Services-Group,-Inc

I worked at CSG for less than a year as that’s all I could handle and I must say, the environment there was incredibly toxic. From day one, I felt like I was in a high school rather than a professional setting. Management treats employees like children, constantly micromanaging every task and decision.   This lack of trust leads to high turnover and a general feeling of dissatisfaction among staff.  There are cameras everywhere watching every move you make. There is a pervasive culture of distrust that affects morale and productivity. Management seems to believe that employees cannot be trusted to work from home, which leads to a strict in-office policy. This not only feels demeaning but also undermines our ability to maintain a healthy work-life balance. Example: If you need to leave 15 minutes early for a medical appointment, you must use your vacation time and are not even allowed to make up the 15 minutes. 

The atmosphere is stifling, with constant oversight and micromanagement. Instead of fostering a sense of responsibility, management treats us like children, creating an environment of fear and anxiety. The lack of flexibility has made it difficult to stay motivated and engaged. 

 Management is resistant to change, clinging to outdated practices that are inefficient. This conservative approach is frustrating, especially for employees who are eager to implement new ideas and modern solutions.

If you're looking for a workplace that values trust, encourages independence, and has a good culture, I would recommend seeking opportunities elsewhere. The toxic culture here is not conducive to professional growth or personal well-being.



My typical day at work has an array of tasks, challenges, and successes. Each day varies and I'm so glad its not a mundane "paper pusher" position. I enjoy the adaptability of the position, always learning something new, always growing.

CSG values its employees and the customer equally. I've learned how to maintain a professional demeaner working directly with clients as well as internally with all levels of employees, handling high priority tasks, and navigating multiple systems effectively.

The very first thing I noticed when I started working here is how incredibly encouraging everyone is. Even 2 years later, I still receive "shout outs" from the VPs and CEOs for the work I do and I have to tell you, that is probably one of the most satisfying parts of my job- to know that my hard work is recognised and that they take the time out of their day to thank me for what I do.

The workplace culture is supportive and encouraging. They don't see me as a "spot filled" or a "number". They respect my personal time and allow me flexibility as a mother of children.

The hardest part of my job is really just about me being able to sort and prioritize my tasks. With that being said, the Operations Manager is there for each of us, at all times to help us figure out everything without judgment. Questions are encouraged and I am never made to feel dumb for asking.

The most enjoyable part of the job is seeing all my accounts come together, overcoming challenges that comes with managing multiple locations/ clients, and all the little laughs we are able to have with the coworkers that KNOW exactly how we feel.


Typical day at work arrive at work at 11pm, clean bakery, clean the food prep areas until 1pm for a 15 minute break, followed by doing the pizzeria/seafood, and front registers. break for lunch at 3, sweep, scrub and buff waxed floors from 3:30 to 5, finish up for the day and store the machines afterwards.

How to clean the store use a T3 floor scrubber, use a propane floor buffer, use a 5680 floor scrubber, manage time effectively, move with a sense of purpose, how to carry others work, doing a thorough job.

Management was very poor, we often had inadequate supplies, when workers did not do their job they were often ignored, on scheduled days for work often they did not appear to work.

Most of the co-workers were lazy and did not do their job thoroughly simply sweeping around things rather then behind them because it was easier and took less time even when time was plentiful, however there were few hard workers that kept the job done properly.

The hardest part of the job was trying to make up for whatever the rest of the cleaning crew did not do, which was frustrating and often annoying to do.

Most enjoyable part of the job was working hard with the other co-workers, laughing and having small talk while we worked side by side in the departments.

Though workers would go "MIA" on the job site for an hour or two at a time, it was rarely investigated by management and often work was not done, as well as hardly anyone fired for such incompetence except when direct conflict with the employer was involved.

Comfortable office, manager is nice, free food/coffee, free monthly lunch, gift cards for birthdays and anniversaries and they said that there is a holiday party each year and that every other year the trip is in the caribbean for 4 days and you get to bring a guest for free (companies I worked for in the past never did that type of stuff for their staff, so that's a nice change).  I like they they explain the workload and they train you during the first month.  It's not difficult work.  I found it easy to keep up with the tasks.  There are some that aren't doing the required work and they make mistakes, and I can see how that impacts the team.  I'm glad that they retrain them.  If someone isn't doing the work they are supposed to be doing, they just need to move on to another company. 

Sorry to say that this place was not fun to be at. We had two managers who were great and made up for the nonsense that went on but they left and it’s back to being run by someone who is far from qualified.  A normal day is  being watched on cameras and also have an app that records what you do on your computer.  There is no trust at all. The work is easy but if you have kids or medical appointments this is not the place for you. There is no WFH and if you need to leave 15 minutes early you need to use PTO. The owner was nice but not in the business anymore. Now you have someone who has a calendar reminder for the middle of the month to write good reviews trying to make up for the cloud over the office.  If you’re looking to work in the field doing the cleaning it’s not bad. 

The office is not the place you want to work in. You are treated like a child and management has
No trust in you at all. They listen to make sure you are typing and if you are away from your desk for more than 5 minutes they come looking for you. One “manager” actually watches the cameras all day to make sure people are only at their desks and how long they go to the bathroom for. If you want a place that is comfortable and treats employees like humans, this isn’t it. It’s sad because the owner tries to do nice things for the team but won’t change the office culture.  Once the only two managers  who treated the employees right left, this place was left in the hands of bad management. The work is easy not somewhere you can stand being all day 

During my time working at CSG we went through a huge management shift and the new managers are not good people. Very rude, no empathy for being sick or having non work related issues. You can never work from home for any reason, you are micro managed, and the treatment from management is outstandingly horrible. I've never had a job make me feel so disrespected, so meaningless and distrusted. They do not care about the people only the money. The work environment is extremely unhappy and forced. I would not recommend anyone work in the office as you will only be treated as a child who can not be trusted. Regardless of outstanding work performance you will be treated with such disrespect. 

A typical day is being watched on cameras making sure you are working. It is a toxic place where one person ruins the office environment.  Employees do not stay because of the dysfunctional way the office is run. Office employees do not even speak to each other as that is the culture that is perpetuated. This place could be great if the owner actually listened to his employees instead of letting one person run it into the ground.  Two managers left after years of being there because they could not deal with the toxicity of the office.  Run far away from this place if you actually want to enjoy going to work each day! 

This office is not a good place to work in. The culture is that no one talks to each other or helps one another. You basically come in, do what you’re asked to do, then leave. If you are looking for an office environment that is fun, challenging and rewarding; this is not it. The management just doesn’t care about moving with the times or treating employees fairly. All of the finance management team left and their staff quickly followed leaving all new hires to figure out what needs to be done with little to no direction. 

The office environment is toxic and the owners know it. Nothing is done. We are treated like children and not professionals all because one person is a control freak who doesn’t know how modern offices are run. Now we are losing our cubicles because “management” wants to see us all day like the cameras watching us aren’t amount.  We lost 2 of the best managers because of the toxic environment and they couldn’t put up with it anymore.  This place will give you ptsd. 

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$21.00 per hour
Area manager 1 salary reported	$75,000 per year
Accounts receivable clerk 2 salaries reported	$26.20 per hour
Territory manager 1 salary reported	$65,000 per year
Environmental specialist 1 salary reported	$24.03 per hour

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