outside sales representative

direct sales representative

account executive

senior account executive

residential sales

Clearwave Fiber

What is the best part of working at the company?
My fellow colleagues and working with customers

What is the most stressful part about working at the company?
The organization operates within a broad buddy system that fosters connections among colleagues. However, I've noticed that many of the managers, particularly those higher up in the chain of command, lack the intelligence and critical thinking skills necessary to effectively lead their teams. This issue can hinder decision-making and overall performance within the organization.

What is the work environment and culture like at the company?
The culture among the frontline employees is incredibly vibrant and supportive. The team members genuinely enjoy their work and have built a strong camaraderie over the years, fostering an environment that feels positive and engaging. However, it's worth noting that the upper management doesn't tend to offer generous pay increases, resulting in salaries that are on the lower end of the spectrum compared to others in the communications industry.

What is a typical day like for you at the company?
Dispatching from the comfort of your home can have its advantages, but it also comes with unique challenges. The role primarily involves managing installations and handling trouble tickets, which often requires swift problem-solving skills. However, there’s a notable level of micromanagement from upper management. They tend to closely monitor every aspect of your work, leading to frequent check-ins and communications that can feel overwhelming at times. 

Additionally, the pressure is palpable when it comes to personal breaks; even a brief trip to the bathroom can raise eyebrows. The feedback is immediate and often critical, which can create an uncomfortable environment. Balancing the demands of the job while ensuring you take care of your personal needs can be quite a juggling act.

At Clearwave Fiber, each day is focused on direct outreach—whether through door-to-door sales, community events, or follow-ups with potential customers. I developed strong communication skills, learned how to close sales effectively, and built confidence through handling objections and rejection in the field. Leadership provided clear goals, regular support, and performance-based incentives to keep you motivated. The culture is results-driven and fast-paced, with recognition for top performers and a strong focus on hitting targets. The most challenging part of the role was staying consistent on days when prospects were less responsive. The most enjoyable part was the thrill of closing a sale, earning bonuses, and knowing your efforts directly impacted your income.

The local Savannah team was wonderful. The residential sales manager was excellent, and the whole team supported each other well. 

Had trouble communicating with other departments though, especially those that were based  in other locations. Marketing, Accounts Payable, etc. which made it difficult to get things done sometimes. 

Had really good benefits, and time off was always approved with enough advanced notice. 

Had big budget and staff cuts a few months ago, but hopefully the company can continue to pull through, for it is a pretty good one to both its customers and employees.

Pay and benefits including bonuses are competitive for hourly employees.  If you are low management on and salary, not so much.   New ownership and leadership has goals that create a lot of turbulence throughout the company, creating a finger pointing environment and unending hours required for salary employees who want to fight to get things done properly.  This has all caused moral, workmanship, product and services for customers to suffer dramatically in 22’.  If you want to make a fat bonus and don’t take pride in the quality of service you bring to the community, this is the place for you.

What is the best part of working at the company?
There is no best part of working for this company. They reeled me in and took advantage of my knowledge.

What is the most stressful part about working at the company?
Wondering if you have a job tomorrow. 

What is the work environment and culture like at the company?
Locals are great. Corporate idiots have no clue what they are doing. 

What is a typical day like for you at the company?
Chaotic. Company direction is non transparent

Everyday you are on your own, minimal support, look for clients, sell them and then you have to hope that leadership will sign off on the deal.  No sense of being a part of a team.  Upper management is completely removed from most of the employees.

Biggest problem or distraction was having to constantly put out fires created by poor management or workforce.

Management lied about contracting out in house jobs and laid everyone off. Made false promises all the time. If you have kids and a family, good luck because you will never see them. They work you 50+ hours a week and have you on a wild goose chase most of the time. I wouldn’t even send my worst enemy to work here.

a merger company started in jan 2022. i was hired in oct 2022. made it through 2 layoffs, and then got laid off in feb 2024 due to reduction force. decent place to work, had a great group of people on my team. there were just too many obstacles stopping clearwave from being successful in Illinois as much as other surrounding states. 

12  hour days with unkind sometimes mean people whom are not truthful. It was not a team environment. I felt that they were divisive. I learned not to take a tough that has no support. The hardest part of job was the obvious departmental intrigue. The enjoyable part was leaving.

A circus 🎪 without a ringleader. The senior leadership is more senior and less management. I would be surprised if they could successfully order a happy meal without getting flustered and confused. 

Top Job Titles	Average Salary
Outside sales representative 113 salaries reported	$42,286 per year
Direct sales representative 21 salaries reported	$90,810 per year
Account executive 68 salaries reported	$49,081 per year
Senior account executive 47 salaries reported	$51,436 per year
Residential sales 1 salary reported	$15.00 per hour

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