customer service representative

office assistant

graphic designer

assistant

Coalition Technologies

Coalition is a dynamic web design company that offers a wide range of services to help businesses in the digital sphere. This includes everything you would expect from a modern digital agency: website creation, design, E-Commerce, integrations, SEO, PPC, CRO, and more. My role within the company is as a Digital Producer, working with clients from the initial stages of scoping the project, through discovery, design, development and QA, to the final launch of their website or E-Commerce platform.

This is a very varied position, one that offers a huge potential to learn everything about website development and doing business online. I had previous experience in this sector, which I put to good use to overcome the learning curve that comes with all jobs in the technology sector. Thankfully, Coalition also has a huge archive of training resources, which was a great reference during the early days of the role. They also partnered me with more experienced Digital Producers so I could learn processes and procedures while working on live projects. 

The job can be stressful at times, but this is more about the clients I work with, rather than any pressure put upon me by managers or team leads. A Digital Producer is the first point of contact on projects, so dealing with with expectations is vital in order to manage the workload. Clients can come from all walks of life, some have very little prior knowledge of websites and E-Commerce platforms, others might be upscaling an online store they have run successfully for years. Keeping them happy and informed is the key to a stable portfolio. 

I can say that the job is also very rewarding and satisfying. Helping someone achieve their business goals can and does change lives, so being able to contribute to that, even in small ways, makes the role feel worthwhile. And, even though I work remotely, I have a good working relationship with everyone at Coalition. Colleagues and management are always positive and everyone works hard to complete projects to the best possible standards. 

There are lots of perks and opportunities to get more involved in the business to achieve whatever your goals are, whether that is more money, a more senior position, or even more autonomy to complete projects. The base salary is standard for the sector, but there are many incentives offered, including reimbursements for gym membership and healthcare coverage. Also, once you have completed the probationary period, you become eligible for holiday pay, profit share, phantom stock and others. These were great incentives for me, and not something I had seen in previous remote jobs. 

Overall, the experience of working at Coalition has been very positive so far. I’m looking forward to new challenges and creating bigger and better websites. 

My job function is recruiter. When I started with Coalition Technologies, I had almost no experience in recruiting. My background was mostly focused in Customer Service, but I am in school for Psychology. I had mostly worked with big name companies that are well known so working for a start-up has been a new experience, and I love it.

 

There is a lot of room for growth with Coalition Technologies, in less than a year I was able to hit my first development goal and get promoted with a $1.50/hour raise. There are also clearly defined goals that the President goes over with you for each development goal milestone, meaning you always know where you stand and what you need to do to get promoted and or a raise.

 

On top of regular pay, the company also has a monthly profit share bonus. The profit share bonus is based on how the company did that month, length of time with the company and how you did on your KPI that month. My profit share check has been enough to pay my cell phone bill some months and my car payment other months.

 

One of my favorite things about working for Coalition Technologies is that the day-to-day work varies. Since it is a start-up company, we have an opportunity to learn things we otherwise might not. In my case, I pitched an idea to my department and the CEO to create a Facebook page exclusively for recruiting. Since it was my pitch, I got to be the person in charge of the project. I have gotten to learn about managing Social Media pages, posts and ads.

 

Another one of my favorite things about working for Coalition Technologies is that the company is so diverse. We have employees from all over the world and yet we all still collaborate effortlessly. Coalition Technologies has built a few of its own platforms and that means if I need access to something or something isn’t working right I don’t have to submit a ticket and wait 24 hours, I can instant message one of our developers and get a response with help or an estimated time frame in seconds. The company is so close-knit, our co-workers in India invited the entire company to India for their wedding and part of the company was able to go.  

 

The last thing I want to say about Coalition Technologies is that it is a company that thrives on Feedback. The company has flaws just like any other company, but not many companies give you direct access to email or message the President or the CEO and make suggestions. We give monthly surveys and have bi-weekly meetings with our team leads and the President of the company has messaged me before to ask more questions and get feedback on how I think the process or situation could be improved. This isn’t something you find in most companies.

Working at Coalition Technologies has been an incredibly rewarding experience. The company fosters a positive, friendly, and collaborative environment where creativity thrives, and every team member is valued. The management is supportive and motivating, always encouraging personal and professional growth while maintaining a strong focus on work-life balance. I appreciate the flexibility and respect for personal time, which is rare in the fast-paced digital marketing world. The team is talented, passionate, and always willing to help one another, making it a truly amazing place to grow and develop. If you’re looking for a place to build your career in digital marketing while enjoying a fantastic work culture, Coalition Technologies is the perfect fit.  

One aspect that initially gave me pause was the use of Time Doctor for time tracking. Having worked remotely for a company without time-tracking software for about 10 years, I was unsure how I would feel about it. However, I found that Coalition’s approach actually gives me more control over my time management. The software accurately tracks employee time and provides detailed analytics of where time is spent during work hours. This transparency fosters trust—I know everyone is working hard because we’re all using Time Doctor, and that trust is valuable. It turns out it’s very easy to manage and doesn’t feel invasive. Plus, the ability to clearly track client hours is a huge benefit. A client recently asked for an hours breakdown, and we were able to provide detailed data on the time spent by each team member. I think it’s impressive that we can essentially “show our work” when needed.  

Overall, Coalition Technologies offers a supportive, innovative, and balanced workplace that empowers its employees to thrive. The combination of a collaborative culture, effective time management tools, and a focus on professional growth makes it an exceptional place to work.

I worked at Coalition Technologies for about 1 year as a Digital Strategist. Coalition is probably the coolest digital marketing agency out there. The hiring process was intense. I took some tests, had a couple of interviews (as I remember), and submitted a short, Facebook-like video during the hiring process. I got  the offer about 6-8 weeks after I originally applied.

Good things: First off, Coalition provided me the opportunity to work from the comfort of my home office. Although I did venture out on a few occasions for partner or team meetings in town, the overwhelming majority of days were spent at my desk chatting with clients and prospective clients. Second, I learned a ton about how a digital marketing agency ought to run. You don't know what you don't know and didn't know how useful GSuite could be, how helpful established processes are, or how crucial good training is to a growing organization. Third, my experience with Coalition was overwhelmingly positive. The collective professionalism and abilities of my colleagues was easily the best I've experienced in my career.

Improvements: From a employee perspective, it's hard to point out any improvements to be addressed. The management team was very open about wanting to improve processes and frequently queried employees about suggestions. In fact, if I didn't give feedback for individuals in the previous 7 days, a friendly reminder was sent saying it's time for more feedback. In other words, if I wanted to improve anything I just submitted the request through management (even directly to the CEO) and there was no fear of negative consequences. And they did listen to my feedback and made adjustments.   

I left the organization because I found another opportunity at a startup - not because of anything wrong at Coalition. Overall, working at Coalition Technologies was a great opportunity for me personally. If you get the offer to work at Coalition, especially on the strategy team, definitely strongly consider it. I would do it again in a heartbeat.

I've been writing for Coalition since 2013. It's a remote copywriter position, so I can't speak to what it's like to work in the office. My experience for over a decade has been absolutely fantastic. I mean, I'm still writing for them, right?

Everyone I've ever interacted with has been exceptionally friendly and helpful. Just a really positive group of people. 

They have a ton of clients, so I'm fortunate to be able to write about a wide variety of topics, which keeps things interesting. Writing for so many different clients over the years has undoubtedly improved my skill as a writer and a researcher, and I genuinely enjoy trying to capture the right voice for each client.

I think the pay is fair. They use a sliding scale grading system, so you get compensated at a higher rate for high-quality work. If you genuinely care about what you do, you're rewarded accordingly. It goes both ways, though. If you're not willing to dedicate yourself to producing exceptional work, you're pay will reflect that. Again, I'm only talking about the copywriting position, and I don't know how the pay works for other positions.

As a remote freelancer, I really appreciate the flexibility and freedom I have. If I need to take some time off, or if I'm running behind on an assignment, they're very accommodating. You just need to make sure you communicate well and provide advanced notice.

I feel like the folks at Coalition genuinely care about what they do. It feels good to be part of a team that takes pride in their work. I don't just feel like I'm working to collect a paycheck. I truly want to help their clients succeed, and I can tell that the rest of the crew does, too. 

Overall, I have zero complaints. Great people, interesting work, fair pay, flexibility, and employees that care—that's an ideal situation for me.

Honestly, I have nothing bad to say. Sure, getting paid more would be great, but I feel like that's true with literally any job. There's a reason I've stuck around for well over a decade—I like it!

I never thought I'd want to spend more than a year with any company. I've been with Coalition for 7 months and never want to work anywhere else. The culture is amazing, everyone always tries to be helpful and supportive. Upper management is not only open to feedback, but actively seeks it and encourages employees to challenge the processes and see how they can be improved. 

The company has a monthly profit share, distributing up to 50% of the profit amongst the employees, and each department has its own goal set for another bonus for the members of that team. Not to mention the device upgrade plan, gym reimbursement, health insurance reimbursement, and education reimbursement. CT says they try to provide their employees with a better quality of life, and it shows!

Work/life balance is great, because Coalition values their employees and realizes they are humans, not robots. 2 examples come to mind:
1. On numerous occasions my team lead has messaged me outside of my work hours to bring something to my attention, with the first line of the message being "PLEASE DO NOT CLOCK BACK IN, THIS CAN WAIT TILL TOMORROW".
2. When I was going through a bit of a tough time, all I had to say was that I need a day off for my mental health and the company was more than happy to let me take a day to myself.

Your monthly KPI rating is mainly objective, and from the day you join you have a plan laid out for you explaining what they expect of you in order to further your career with CT (and get a raise). I've felt valued at Coalition since day 1, and can truly say this is the best company I've ever worked at.

Overall, if you work hard and treat others with respect you will have a phenomenal time at Coalition.

I have been in the workforce for nearly a decade, I have worked for a fortune 500 company, a small business and started my own company. I can honestly say after doing all three I have finally found my perfect match. 

Working for here has been one of the most rewarding experiences of my life and I feel that I have really found a home here. We have been growing exponentially as a direct result of the quality service we are able to provide. One of the most reoccurring themes I hear from clients is how much they are impressed by our professionalism.  Supplement that with our results oriented team and you have a recipe for success. It is also why many of our current clients continue to refer us more business.

Overall the team is amazing to work with. Everybody gets along and enjoys interacting with each other. Atmosphere is casual with a fast pace startup mentality. I attribute the quality of the team to the stringent hiring practices and the unique skills tests required during the hiring process. It gives you a sense of pride to be apart of the team as you know only the best and brightest sit beside you. 

The benefits get better each year and look forward to what is in the pipeline for the future. I anticipate eventually we will have one of the best benefits packages out there as part of management's commitment to making this an attractive place to work.

I will say once you are on the team you feel compelled to give everything you have to the company. But be careful, you may find yourself working in your personal time as a result of your commitment and devotion to the team. I love what I do and want us to the best, which is why I find myself quite often working in my free time. I love what I do so much that I can honestly say that my job is also my hobby. I look forward to being part of this team for years to come.



 



Coalition is not for the faint hearted. That's probably the needed opener. It really is a tough job and a very challenging industry.

I'm in web design there now. The CEO pushes you a lot. And when you think you're on top of it, he pushes you some more. I'm not sure there is a level where you stop getting pushed, but hey, it keeps me on top of my game and I feel like if I ever leave, I've got some unique experience.

Coaliton has an interesting product offering (integrated web design and marketing as a single strategy / expertise) so if you're a web designer you need to learn a helluva lot about SEO / PPC / email / social marketing. If you already have that down, he's going to make you learn a lot about web design.

The team there is pretty cool- very laid back and all pretty excited about what you're doing. Everyone works in a common area so there is a lot of back and forth and chatting during the day.

As previous reviewer mentioned there is no traditional benefits. I've heard that they are coming, but they haven't arrived yet.

They do pay for Crossfit and in office food, and quarterly events (Lakers games kind of a typical example) as extras, but not sure that beats health insurance.

I guess, if you're delicate or sensitive, you probably shouldn't work here. If you would rather just disappear into the basement with your special red Stapler, you probably shouldn't work here. If you would rather just find a big company where you can kind of fade into the background, then you probably shouldn't work here.

If you are really interested in where the web is going, if you want to learn more about marketing online, or if you're just up for a challenge in a startup, then it could work.

A typical day at work usually involves clear internal communication, team meetings to align on priorities, and focused time working on reports or campaign tasks. Collaboration flows well, and there’s a good balance between independent work and team interaction.
I’ve learned a lot about different industries and the wide range of tasks that go into SEO, from keyword research and optimization to content strategy and performance analysis. This exposure has broadened my perspective and strengthened my technical skills.
Management is very approachable, supportive, and always striving for the best, which makes it easy to bring up ideas or challenges. The workplace culture is equally positive.  The team is solid, and everyone is encouraged to share knowledge, making it a great environment for professional growth.
The hardest part of the job is keeping up with the constant changes in reporting as we adapt to the evolving digital landscape and making sure to avoid errors in reports while adapting quickly. At the same time, the most enjoyable part is getting to learn about different trends and industries, which keeps the work fresh and engaging.

I worked as a freelance copywriter for Coalition Technologies. First off, you're basically assigned assignments by "Copy Strategists" who then claim your work as their own. Should've been my first red flag. Second red flag is the fact that the pain is awful. Third red flag is the communication is even more so.

I've been working for them for about 10 months. In their copywriting guide, they mention reaching out if you're interested in becoming a copy strategist. I reached out and never heard back. Completely ignored. The guide also says once you reach a certain quota of "live" copy, you'll get a raise. 

I had been doing a good job for them for the past 10 months, and I was getting closer and closer to meeting that quota. And then suddenly, out of the blue, I got an email saying that there were no new assignments and no plans for any new assignments coming up and that my account would be deactivated a month after my last assignment, and that "this is normal." I went to log in to my account, and it was already deactivated, despite it has not been a month since my last assignment. I reached out and pointed that out, and once again, I was ignored. 

It's OK, though. I will be spreading the word about how shady this company is. 

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$86,201 per year
Office assistant 1 salary reported	$950 per week
Graphic designer 1 salary reported	$29.50 per hour
Assistant 1 salary reported	$15.50 per hour

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