maintenance technician

leasing consultant

property manager

maintenance supervisor

leasing manager

Coastal Ridge Real Estate

Pros

Strong asset in a desirable area with high demand and qualified applicants. Units were easy to lease with proper presentation. Consistent maintenance standards and timely unit readiness supported leasing efforts, contributing to high occupancy performance.

The small team environment, user-friendly software, and reliable cleaning support allowed a focused leasing workflow. Compensation included hourly pay plus commissions and bonuses. The schedule was predictable with weekends closed. I enjoyed my time there overall and would recommend the company.

Cons

Limited responsiveness to onsite pricing feedback, as pricing was set externally. Follow-up expectations felt excessive relative to conversion value. Hourly pay in the low $20s did not align with workload and cost of living, with minimal raise growth.

The bi-weekly pay structure and benefit costs were challenging at that pay level. Redundant administrative tasks persisted, including manual package notifications and physical files despite digital systems. Inconsistent communication and management transitions impacted workflow.

Advice to Management

Align pricing strategy more closely with onsite market data and leasing performance to ensure competitiveness and reduce friction for leasing staff. Since pricing is managed at the corporate level, corporate teams should be responsible for conducting market surveys and gathering competitive data, then distributing that information to onsite teams. This would allow leasing staff to focus on leasing performance and property operations rather than duplicating research efforts.

Increase pay competitiveness for leasing roles so compensation better reflects responsibilities, performance outcomes, and cost-of-living demands. Streamline operations by eliminating redundant administrative tasks, such as duplicate file systems and manual processes already handled digitally.

Refocus leasing expectations by reducing excessive prospect follow-up and prioritizing higher-conversion activities. Strengthen communication between onsite teams and regional leadership to support faster, more informed decision-making, and maintain consistent management practices to improve team stability and overall workflow efficiency.


I embarked on a dynamic journey, aiding in a new acquisition that presented challenges in staffing, a swift commencement of a large-scale capital improvement plan, acclimating to new industry software, and gradually uncovering layers of information about the community with each passing day. This opportunity enabled me to enhance personal skill sets, including prioritization, proactive planning, patience, acceptance, and achieving a proper balance for both myself and the team.

The company facilitated a seamless onboarding process, offering valuable resources, a mentor, and supportive peers who remained steadfast by my side when needed. The most demanding phase was the initial three months, during which I dedicated long hours to ensure the achievement of targets and goals. I recognize that this commitment was a self-imposed expectation I created, integral to the success of the venture.

Having the autonomy to accomplish our tasks without regular check-ins, except when specific aspects required attention, was a gratifying experience. At times, the team felt like an island, excelling to a degree that eliminated the need for constant supervision. The company embraces diversity, recognizes individual abilities, and consistently rewards both significant and minor achievements and efforts.

I truly enjoyed my time working at Coastal Ridge. My team was amazing, and I felt there were genuine opportunities for advancement. I had a very supportive property manager and regional leader who made my experience even better. The pay was fair, though I did need to negotiate when applying.

However, the cons were ultimately the reason for my departure. I believe corporate tends to overlook the onsite property teams, especially when it comes to work-life balance. Communication regarding time off, holidays, and scheduling could be improved. For example, corporate employees received certain holidays off, while onsite teams were expected to operate with minimal staffing—an approach I personally found unnecessary and unfair.

Additionally, Coastal Ridge’s operating hours are longer than many competitors, requiring onsite teams to stay until 6 PM on weekdays and 5 PM on weekends. While an extra hour may not seem significant, it makes a considerable difference for those with families or personal commitments outside of work.

The employee rent discount of 25% also doesn’t compare favorably to competitor offerings, especially considering the pricing structure. In my case, my pre-discount rent was still $200 more than other employees living onsite, which added to my decision to seek opportunities elsewhere.

Overall, Coastal Ridge offers great potential for career growth and has a strong team environment, but improvements in work-life balance, corporate communication, and employee perks would make a significant difference.

I initially applied for a role with Coastal Ridge as a "National Leasing Specialist" - I've been a Leasing Manager for 5-6 years for various Student Housing properties throughout the state of Kentucky and I've felt confident and comfortable in the responsibilities required to lead teams of as little as 3 and as many as 8 to 100% pre-leased each year. When I ultimately got the call, it went well - the TAS (talent acquisition specialist) was thorough and engaging and the conversation flowed effortlessly. When I eventually got the dreaded "we've moved forward with other applicants" email - my pride was a little hurt. Still, a few weeks later, I was contacted about an LM position that was available in the city I live in. So I applied and had another (two) great interview conversations. I've now been with Coastal Ridge for a little over three months, which isn't a lot of time, but the overall sense I get from all levels of employees here is that we're in this together. That can't be understated as a new employee to an increasingly growing multi-million dollar company. I'm excited to see where the future takes me during my time here and I hope the best for everyone also hoping to join this company. It's worth the wait. 

My job was lost before I even started. Was told I had the job but didn’t get it in writing. So I gave my former job a week notice & told I had to do a drug test. Was told I could do it the following week. That following Monday after I quit my former place of employment I get a call from the company maintenance supervisor just to be told as I was about to leave home to do the drug test that I was no longer eligible for the job as I didn’t do my drug test within a certain time frame even though I was in communication with the property manager & the entire week & told that doing it the following Monday of my interview that it was ok. I was even in communication the Friday before & told that the following Monday was still good. At 10am that following Monday I get a call after my last day of employment to be told it was no longer available. So here I am jobless now as I tell the gentleman this & he says “I know & I’m sorry, we’ve had this happen before”. I proceed to tell him “Sorry doesn’t pay my bills! You realize I now have no job because you lied & didn’t communicate properly”. He tells me “Well you could reapply in 30days if you’d like?”  I reply with “No thanks! You’ve already proven your lack of professionalism, insensitive ness, & port communication. I won’t be reapplying with you!”
I’ve heard of the poor management but this was beyond that. Good luck with this company. 

Coastal Ridge started out as an amazing company to work for, however over time this turned out not to be the case. They do not appreciate their employees or help them when needed.  Since I started they have not had or have been able to hold a full staff.  They currently only have two full time students working 40+ hours a week (their normal limit is around 20 hours) because they cannot hire good staff that will stick around.  It makes you question the management, if they were such a good company to work for why can't they keep any employees around?

They will send corporate teams out who don't help with anything, they will sit in the back office and FaceTime friends or go out for lunch for 4 hours missing half the work day.  I watched 3 corporate members come to the property and all order dinner not offering anything to the other employees who were told they had to work late and would not let them leave to get any food.  If you like working for a cliquey corporate team who ignores you and talks down to you then this is the company for you!!

They claim to have a lot of room for growth but any time someone showed interest in a promotion they were told they didn't have enough experience.  Only good thing about them is their benefits and their pay was OK.

My time at Costal Ridge has been exceptional I had started as a technician and advanced to a supervisor within 10 months of hard work. As a technician I had a very knowledgeable superior which allowed growth within the company. The pay is above average with exceptional benefits. The worst part about this job is trying to take time off. In my current position I am 1 person maintenance staff with a manageable work load but still makes it difficult to take vacation time, BUT my property manager and regional manager go out of their way to get my site and on call covered. All in all I am pleased with Coastal Ridge as a company as everybody I have met high and low on the company employee chain has been outgoing and always ready to help with anything they can as soon as you reach out. If you are looking for a start in the conventional OR student housing this is the company to get in touch with, as all levels of management and employees care about the growth and success of each other and the contribution to the cause of the company.

Why are there so many recent reviews? This leads me to wonder if there is a high turnover rate and why. Why do the previous reviews seem to be all over the place?? For the most part, they are either extremely good or extremely bad. After analyzing the trend, it appears that every negative review is followed up with a positive review or two. It also appears and is highly likely that management is submitting the positive reviews to counter the negative ones. This would also explain why there are more reviews than is typical of a company this size.  Also, the negative reviews indicate "pros" and "cons" to their positions, but the positive ones only indicate the "pros." Furthermore, when management has provided feedback to a negative review, it is worded in such a way as to suggest that management is genuinely interested in solving problems, yet, they still blame the employee for not being better informed as to their job duties. This is very concerning, and I am inclined to believe that the review trend indicates an unsupportive management team in relation to their team members. 

Pros: Great people. Great leadership. Awesome employee events. Awesome budget camps. The budget camps are actually very helpful and you get a lot done. Doing the annual budget really is not that awful. The Invoicing process is super easy. 

Cons: Hiring process takes forever. I means months to get you help sometimes, which spreads current employees very thin.  Also, there processes to audit take longer than any system I have ever used. There needs to be an easier more accurate way to check everything against one another. Currently, they use three different systems and it takes too much time to meet their unrealistic deadlines. The variance reporting process sucks….like real bad. The variance report is a three step process that is not always clear and  without a strong accountant can be very daunting at times. I think they will eventually get this to be better, but right now it’s awful. 

Overall Coastal was good…not terrible…but not yet great. It just wasn’t for me at that time. They are growing and the opportunities are there. I am hopeful that they will work out the kinks. 

They say not to judge a book by its cover.  However, in this case the cover is appealing and good, but the context is far from good. It appears to be a great company lots of talk about a “good culture “ but this culture is never implemented. Upper management “ ghost “ you.  They either do not or are slow to respond to your questions about policy and concerns, but are quick to respond and reprimand you when policy is not explained or taught. You are a tool, used, abused, and discarded. Management is inexperienced, cowards under pressure, and not willing to speak up against what is needed. 

Being in the industry for 10 years I know a good company when I see it. I know what it’s like to be treated with respect, kindness, equality, and an asset. I would not recommend this company to my enemies. 

Top Job Titles	Average Salary
Maintenance technician 2 salaries reported	$20.25 per hour
Leasing consultant 4 salaries reported	$19.75 per hour
Property manager 4 salaries reported	$71,250 per year
Maintenance supervisor 7 salaries reported	$63,436 per year
Leasing manager 3 salaries reported	$20.67 per hour

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