intake specialist

senior software engineer

software engineer

registered nurse

medical director

Cohere Health

One of the happiest days of my life was when I gave my notice.   This company was not for me.   If they did not feel that you were one of them then you were singled out and made to feel unwanted.   There was no coaching, just told you didn't meet quality but were not given any help to improve.  I felt that it was very high school in its culture.  Telling on each other, favoritism, making fun of others, cliques, etc. Also, no clear direction from management, if you had a question you were given a link to a work instruction. If any question was answered there were 3 different answers.  There was a mass exit weekly.  I did not think that it bothered me to be on camera all the time.  When I started a new job I did not have to be on camera that is when I knew that it was a problem.  The pay was abysmal, insurance changed 3 times in the period I worked. The change in insurance caused the premiums to go up to where most could not afford it. I felt that the instructor for training was horrible, she dressed in a new costume every day.  I was not given the training I needed to do my job.  The company would change items without telling the employees.  You would only notice if you were working and they would not see how it affected those working the function.  The people that started the company exited after a year.  It wasn't great to begin with but really went downhill after.  People that were put in charge had no idea what they were doing.  

If it seems to good to be true, it generally is! This place is a nightmare!! They can change your schedule every 15 minutes and if you are not in the correct place at the exact time (ie on break, on a call, completing work), you are out of compliance and receive coaching, these are not positive as the company states. Management is completely unorganized and unprofessional, they seem to make up rules as they go along! Favorites are chosen from day 1 of training, apparently, the trainer picks out who she thinks will do well and who will not (again not judged on scores but instead judged on potential suck up status) and that is how you become labeled with cohere from day 1.  If you are not trying to fit in or are not liked by your trainer or manager, have no fear, you will not last long! Even if you have perfect attendance and great scores they will find a way to terminate you or force you to quit! This "company" is also highly focused on LGBTQ lifestyles which in a common work setting would be positive, in this group of people, it is known if you don't try to fit in to "their world" and focus on your job duties, you will be out the door! Constant high school drama! Promotions and temp to perm opportunities are only granted if you go out of your way to be fake in order to "fit in to their circles" or have connections to someone higher up.  

What is the best part of working at the company?
Everyone is willing to help you with any issues and you come in the door with full life insurance and short term and li g term disability coverage plus PTO. Paid holidays and VTO opportunities. Also, you learn and obtain a lot of experience with this job and that experience can look very well on resumes for uptrainings and in house promotions. 

What is the most stressful part about working at the company?
Sometimes, while in the middle of a shift, you could be pulled to a different function, which may throw you off task for a bit but it can also test your willingness to adapt. 

What is the work environment and culture like at the company?
Amazing and very diverse, meaning everyone is welcomed and respected. 

What is a typical day like for you at the company?
You are amongst family and though you are at work, you are getting through the day helping others and having fun.

If you are a nurse,  you know what stress is. It is not here! I am getting paid more than I got at previous doctors offices and I am home. Flexible, at your own pace (although there are guidelines) I mean, everyone needs them. Interesting, make friends from all over the country. Not much drama because you're behind a desk by yourself! Company is growing. I have the insurance, and it's good. I get more PTO hours than my husband in his professional job. We have managers and supervisors always in good moods and always willing to listen, and try to help. They are very understanding if something comes up. I just couldn't ask for more honestly. I'm very grateful. Anyone that wants to work from home, you can't go wrong.

Pros - easy way to get your foot in the door for UM experience, the actual work is nice if you like working mostly independently from home, generous pto, opportunity to learn a lot of areas you haven’t specialized in

Cons - Nursing leadership is cliquey. You are expected to hop from program to program and still remember ever-changing rules for each one, instead of being in one or two areas. Leadership does not take accountability for their errors. Pay could be better. Health insurance with high premiums and deductibles. You are expected to volunteer for things like help train others or be a SME without any reward or compensation but you will hear “I appreciate you” to the point it is just said automatically. It is the equivalent of the hospital saying here is your pizza party for all your hard work.

A lot of favoritism going on… Business planning did not know what they were doing with scheduling, they would just move you all around constantly and it got very annoying. Phone calls were exhausting and whenever you needed to step away for a few seconds you’ll get harassed.. the micromanage is insane with the pay you’ll get.. also, if you’re seasonal they would keep pushing your contract BUT you would not get benefits even though you’ve been employed for almost a year… I felt like they used me and other employees until they got tired or didn’t need us anymore.also being on camera  24/7 for the managers//leaders to see you your whole shift was creepy…Work here till you find something better don’t rely on this job!!! 

I got offered a temp assignment through them which was supposed to last 3 months. However, they let me and a bunch of other people go about 3 weeks later without providing any good reason. It was truly ridiculous. I was then told I wasn’t allowed to contact them for a more detailed response due to the fact that their decision was effective immediately. Truly was a waste of my time. Not to mention, the micromanagement. Cameras must be on at all times at a very specific height too. Also, couldn’t even use the restroom for 2 seconds without being required to aux out of work just to aux right back in. It was too much. Do not recommend this company to ANYONE. 


I honestly have nothing bad to say about working here. Leave benefits and healthcare are great. Pay is comparable to a staff nursing position- and for the work you’re doing I think it’s VERY fair pay. You do utilize zoom rooms all day, which some people don’t like- but I don’t mind it. It makes it easy to ask questions and brainstorm together. For the most part everyone gets on and starts their day and kind of does their own thing, getting the work done. I have never been this content with a nursing position. I really like it here and I hope to stay with the company for many years to come! If you are self-driven and not easily distracted this would be a good fit for you. I have no complaints. 100%

This company is a startup attempting to change the way prior authorizations are processed.  When first starting with company you really felt like you were part of a collaborative team trying to change healthcare for the better.   However, as they grew, the collaboration basically disappeared and it became strictly numbers.  Metrics kept going up despite almost constant change to significant ways we did our job, resulting in us slowing down.  Performance plans were handed out like candy and soon morale in all areas dipped greatly.  It is very unfortunate because they really had something amazing going there.  

The training for nurses is extremely fast and disjointed...lots of slides made by people who aren't nurses so completely not helpful. The pay doesn't match the amount of work you need to do, especially if you are during concurrent reviews. The supervisors are stretched incredibly thin between clients and not able to support the nurse reviewers adequately. 

Top Job Titles	Average Salary
Intake specialist 10 salaries reported	$17.95 per hour
Senior software engineer 7 salaries reported	$136,857 per year
Software engineer 4 salaries reported	$126,875 per year
Registered nurse 4 salaries reported	$36.50 per hour
Medical director 6 salaries reported	$262,083 per year

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